just want to give a shout out to the team here at Arrowsmith bikes shop Nanaimo, I bought and…read moremountain ebike off them last year on my 65th born day as i wanted to start rideing again in the forest, not knowing anything about them walked into the shop and was greeted with a big smile and was given the utmost respect right from the start, They took the time to walk me threw all sorts of different pay grades of bike and gave me the understanding of the differences, they never once tried to push me toward a more expensive option, I went with the treck rail, and all i can say is (o my God) what fun. They gave me a full year with free tune ups and any time I came in they have gone out of there way to help me with all things, since my year ran out in march of this year I have had to bring my bike in a few times with some small problems, and they have fixed it right there on the spot, they let me watch so I can learn how to do, which is awesome, today I brought my bike in as I was missing a small screw in my gear changer, and they took my bike to the back and 10 min later back out with screw in and also tightened up and tweaked some small things that I didn't even see, I asked what do I ow you for that, and all i got was a big smile and have a good ride don't worry about it. I cant say enough good things about these guys and gals that work there, so nice to see that it isn't always about money, They give me hope that there are still good things happening out here. Thank you so much Arrowsmith bikes costumer for life...

I have never been loyal to any bike shop before. BUT I AM NOW! Bill and the crew at Arrowsmith…read moreBikes, Nanaimo just did me a huge solid. I left the front wheel to my Trek Checkpoint behind in Seattle recently, realized it when I returned home to Nanaimo. I called these guys, and Bill offered to lend me his personal front wheel so that I was not without a ride for a few weeks. Amazing. I love when a community business supports, unconditionally. I am now loyal to this shop only. Much Love, David.

This is our go to place for bikes, service and accessories. we have been going for years and have…read moreall our bikes from them (some hybrid and some mountain). I cannot recommend them enough! today was icing on the cake when we walked in with my daughters flat tire (she is 11) and she asked them to teach her. I wish I caught the guy's name - he has helped me before and is always so nice. He patiently taught her and she walked out of there with a fixed tire and beaming smile so excited from that experience.

These guys are awesome! The owner was incredibly generous to us and even took us on a sweet ride! I…read morewould definitely recommend anyone needing bike help in Nanaimo check them out.

We went the former day to get bike reservations for the next day. The guy was helpful with where to…read morego and reserved us for the next day to come at 10 AM. We came the next day only to wait 20 minutes till he opened the shop. We had to leave to catch the ferry and when we left (10:25) he had just gotten up according to a volunteer. Unfortunate and not a good business.

This is the absolute best bike shop in Nanaimo hands down! Friendly, knowledgeable staff and good…read moreselection of used parts make this bike shop an amazing place to come and have your bike taken care of the right way. With the ability to opt to fix your bike at their facility for a (Very) small hourly rate, it's not only an excellent way to learn a new skill it's a great way to save money as a starving college student or the even a thrifty homeowner. People who would just like to drop off their bike can rest assured knowing that prices are all run by the owner before proceeding with work and that they are not at all pushy with recommending other things that should/could be done while it's in the shop. I support this local small business and I hope you'll give them a try! I recommend disregarding the other reviewers comment as I have worked with this shop for years and have never run into any sort of issue.

If you find yourself on Orcas Island in the San Juan Islands take a tour with Wildlife Cycles…read more We're in Deer Harbor and Ben though they were closed today the owner, Vicki went way out of her way to accommodate me and my friends. She set up an E-Bike tour that was epic. Her and her team went way out of their way to say the least. When on Orcas and you want to tour the island via E-Bike Wildlife is a must!! Peter is the Man!!

This was the best thing we did on the island! The people at Wildlife cycles were so friendly and…read morehelpful and gave us wonderful directions for places to visit. A person in our party fell off their bike early in the day and they graciously refunded us for her booking when she didn't want to continue. I just can't say enough good things!

Top notch service . They did an excellent job to tune up my ebike and it was ready the next day …read more Quality personnel at this place !

Kyle was great. He repaired my road bike with a replacement wheel set and seat post, tuned it up…read morefor a very good deal thanks mark

It's been more than at least 25 years since I shopped at a Cap's Bicycle shop. I am glad I went to…read moreKrusty's. It's been in Richmond for years and there is good reason. I ordered my bike in October and happily picked it up in early Feb. Mike the owner/manager was super responsive and communicative throughout the who process. I even go to meet their head mechanic Dennis on pick up day. The store seems to be well stocked and the prices are competitive. Can't wait for Mike to email me that my wife's bike has arrived. Thanks Mike!

Support your LBS (local bike store). These guys know their stuff and gave fair prices. Dropped in…read morethe other day to pick up some tubes and a bike rack. They had a cool bike rack that fits on road bikes - it's narrow (and aero) and it attached through the skewer so no worries if your bike does not have mounting points for attachment.

Think twice before dealing with this store- they used to be a hands on knowledgeable place to go…read morebut now more like the big car dealers. Cheery customer greeters but no knowledge and poor listening skills- we were overcharged for work not requested and they won't stand behind the products they sell.

From the owner: sales of new bikes parts and clothes, repairs to all makes of bikes.read more

Excellent service! The owner was very accommodating and even allowed us to pick up bikes during off…read morehours. Great selection of bikes to choose from and good information on routes to take . Great way to see this beautiful island.

We rented eBikes to ride around Saltspring Island and had a great time! After the initial learning…read morecurve of electric boosted bikes, we biked up to the northern part of the island and back. Free maps provided were helpful.