The difference between a good company and a great company is the way they respond when questioned…read more I couldn't be happier with the way One Source Security responded when they read my post. I received a call from the owner, not to offer a better price but to find out what had happened and what they could do to improve going forward. The owner offered to come out and sit with me to hear how things went and how they could work with their team to improve the experience for others. I had contacted all of the national chains and couldn't bite the bullet for their $99/deal that locked me into a lengthy contract to proprietary equipment. I was pleasantly surprised with the fact that OSS called me and worked to make it right. I look forward to having them install my system and refer them to my friends, family and neighbors!

I haven't had the occasion to need their service recently, but, when I have, I've found them to…read moreprovide excellent service, plus so professional and, just so pleasant to work with. Even when I had a minor issue, they treated it the same as they would their top account. Friends of mine in locally-owned businesses also love them. Great work, quality and integrity.

I have had Jeff do work in my home for several years. He has installed lock systems for me,…read moresecurity systems, as well as deliver and setup several safes at offsite locations. He is very reasonable priced and lets you know if there are any additional costs before incurring them. I would recommend his services highly.

I just want to say Jeff at J&M security was a breathe of fresh air when I needed cameras put up and…read morelocks changed in my home. He was very professional and knowledgeable. If I had questions he was right on top of it to answer them. Pricing was very fair and in a competitive range as we did have other companies come out to give us a quote. I personally will use J&M again for any of my security needs in the future and recommend this company to anyone who is looking for someone who knows what they are doing and is very friendly to boot.

I received a fast response, and he fixed my problem the second day! Reasonable pricing and…read moreexcellent work. Highly recommend.

From the owner: Peeler Electric Light & Power LLC. is here with all your Commercial, Industrial and Residential…read moreelectrical needs. We provide 24/7 emergency services.

Fantastic service, came out the same day and had all the parts necessary to get it fixed the same…read moreday, couldn't be more pleased!

In January the president of this locksmith company made a proposal to provide a lock to service an…read moreelevator in my building and we agreed they would. After about a month of hearing nothing, I called and after some difficulty reached this person in a telephone call. He said they would have the lock in about a week and he would call me the next when it came in or in a day or two, if he found out from his supplier that the delay was going to be longer than that. Another month went by with nothing. No lock and no call. When I called today I was told that the president was not in and I would have to leave a voice message. The person who took the message did not switch me over to voice mail but obviously in a mistake kept the line open at which point he appears to have started a conversation with the person I was trying to talk to and called me an asshole. Quite a surprise as I thought the conversation we had was straightforward, unemotional, and without any harsh words. If you need this kind of treatment from a vendor that doesn't fulfill its commitments, then, by all means, this is your vendor. For most of us, however, this is the type of company we hope to avoid.

I was driving behind one of this companies pick up trucks after a bad ice storm, a large chunk of…read moreice came off the roof and smashed into my driver side mirror, taking it off. I tried to get the driver to stop and exchange papers, he realized what happened and accelerated to extremely high speeds on the highway. I got pictures of the truck and the license plate and reported it to the owner of the company. The owner at first seemed somewhat apologetic and forwarded the information to his insurance company, but his insurance company declined the claim due to lack of evidence. I reached out to the owner to see if we could remedy this issue without the insurance and he has refused to contact me and says it's an insurance problem now, not his. I would use my insurance company, but I have a deductible which I don't believe I need to pay out-of-pocket for this companies hit-and-run.

We found ourselves in a challenging situation when our incumbent company let us down, but Hampshire…read moreFire came to our rescue. We approached them with the possibility of taking over or installing a new system for our outdated 40-year-old wet/dry system in Wells Maine. Eric, from Hampshire Fire, went above and beyond by thoroughly explaining the ins and outs of the existing competitor's system and highlighting the numerous benefits a new system would offer us. The Hampshire Fire Protection team demonstrated their customer focus during follow-up discussions, leaving us impressed and now even considering them for fire extinguisher servicing along with a new system. What truly impressed us was Hampshire Fire's honesty and integrity. Despite having the option to simply take over and repair our existing system, they recognized the flaws in the outdated design and limitations of the system. Instead of providing a quick fix, they made the responsible decision to recommend a replacement, putting our SAFETY and needs first. This level of professionalism and dedication is what sets them apart from others in the industry. We are grateful for their expertise and commitment to ensuring our fire protection needs are met efficiently and effectively. I'm a retired "vendor" who had to service several multi-national companies for 42 years. Now I get to play the role of a customer (instead of a vendor) and Hampshire Fire Protection has already impressed me more than I can put into words. I can't wait to further our relationship. They have offices in Maine and NH and over 40 years of expertise with the owner still completely engaged. I'll review again as things progress.

Outstanding alarm company. We installed a burglary and fire alarm system in our home. Very…read moreprofessional technician that installed my system and the service has been excellent. I would highly recommend this company to others!

From the owner: American Alarm has been protecting homes and businesses in New England since 1971 and are staffed…read morewith dedicated professionals who specialize in security.

Mac Electric was excellent in taking care of our needs. They were very courteous of our time as…read morewell as our house while performing their work. Everything was explained to us in great detail of how to swap over from commercial power to our generator in the event of a power loss. We had a plug installed for a portable generator, a dedicated outlet for a freezer, as well as a 240v outlet to charge our EV. We would recommend Mac Electric! Their prices were competitive and the quality of workmanship exceeded our expectations.

Seth and his helper wired a 4 season sunroom, added a new panel to support that room plus some…read moreother outdoor wiring. The quote was good and they showed up when they said they would. Issue 1: Without asking anyone, Seth drilled through a brand new flat rubber (EPDM) roof to install conduit. My builder was onsite and after was not happy. Then he improperly installed the rubber cup (aka witches hat) to seal. This was outside exposed to rain and ice and obviously would have filled. I had to ask Seth to remove that conduit. Then asked my roofing contractor to come back and repair the roof properly. Issue 2: Seth left an open panel inside an unfinished area of the basement with 15' of wiring exiting the panel and laying on the floor. The wiring used to run my 240VAC irrigation pump. I had to remind him (see pic) about this the day before the final building inspection. He fixed it. Issue 3: Seth added the new outside panel, but never added the 240 VAC breakers for the pump! Seth says I asked to have the original line removed but did not want a new line to my pump...somehow. Did he ask? Does that make any sense? The pump saver is 12" from the panel. Today I asked Seth about the missing 240VAC circuit. Seth "is too busy". This last bit is why I am writing a review today. Root cause: Making assumptions without asking.

I had a radio installation and the job was done perfectly. Both Jamie and Coady were terrific to…read morework with. I highly recommend Boomers

Boomers is the best! They replaced the old radio in my 2007 Toyota with car play and a new…read moreBluetooth stereo. They also tinted my windows. Everything came out even better than expected. Would highly recommend!