Excellent service will be using them going forward....Had my septic tank pumped in Westport because…read moremy regular guy wasn't able to come out in time before we were hosting a party and Carlos was here the same day. I didn't even know I had a 2nd cover and a filter, he explained everything to me and was very nice answering all of my questions...He did a fantastic job pumping the tank and even cleaned the filter too...

Highly recommend Southcoast Septic, Carlos is trustworthy and reliable and really knows his stuff…read more We were having problems and he came out same day and left the tank spotless and it has been running great since. Very nice guy too. we will be using him for our regular service from now on

Bought a house and previous owner used soares to install septic and was nothing but a headache…read moreevery step of the way. Start off by saying they not once called to tell us they were coming to my property and had to move things that were in their way without asking (vehicles and other equipment, they were very rude and treated us like it had nothing to do with it. Treated my wife like she was an idiot for asking them to do a simple task. We bought this house in October 2025 and they just finished the job and it is the middle of may 2026. Would not recommend this company to anyone, id pay more money to have it done in a more timely fashion with a company that doesnt treat people this way. STAY AWAY

Honest people, with people skills. Good prices. On time if not they call…read more Service done great.

fast service,with a good price. i have been with them for years always good service and nice…read moreworkers.

It was time for our two year pump out service for our septic system. Our first miserable HOT day on…read moreCape Cod and it was easy to follow our pumpout technician as he made he way thru his daily worksites. Rob, our technician knocked on the door, introduced himself and we walked the property back to the location of our septic system. Why builders always place these systems way out back is beyond me. However, Rob jumped on the job, running hoses, and I mean a LOT of hose back to the tank and started the task. Did I mention it was a hot miserable day? Rob finished quickly and cleaned up PERFECTLY! Bay State Sewage is lucky to have a technician of Rob's ability and personality. A good man! One impressive comment I must make, Rob is the first pumpout driver to come onto the property and leave without burying those big dual wheels carrying a lot of weight into the soft spring grass. Not a trace. Rob is a guy who cares about what he does. Kudos! Additionally I need to give a shout out to the office personnel, specifically Caitlin, who had a negative response from our Credit Card. NOT HER FAULT, I forgot to give them a new replacement card number. At the end of a very busy day. Caitlin was patient and understanding in senior citizen memory issues. Great people work at Bay State. Also outstanding pricing. I highly recommend Bay State for all your septic needs.

Ime in westport..the best service ever,there was a small problem and they went over the top to…read morecorrect it.you cannot ever a local service like this.the best.when holly answers the fone,its like talking to your best friend..when Keith comes he is a wealth of knowledge. It doesn't get better than this

I was looking to have my septic system cleaned out. I read all positive reviews about Village…read moreSeptic and decided to give them a call and I'm so happy I did. I spoke with Holly and scheduled an appointment to have her husband Keith come to my home in Tiverton RI and have everything checked out. Keith did an amazing job; totally cleaned out the septic tank, washed the filter and hosed down all the plastics inside the tank and suggested ways to help better maintain the system between scheduled cleanings. I could not be happier; I totally recommend Village Septic.

truck driver license plate 1AH79H drives extremely aggressively. They are a liability to your…read morecompany and presenting a very poor image with your business name plastered on the side of the truck. They've been reported to mass state police. No one answered the phone at your business when I called. He will get you sued!

Septic system cleaning. Excellent customer service, very reliable. Highly recommend, reasonably…read morepriced

I called them to ask how much they charge for a septic tank pump. They asked me when was the last…read moretime I had my tank pumped. They then told me I should have my tank and drain field replaced and then quoted me a price of 23 thousand dollars. When I asked them some questions hoping to avoid such an expensive job they got mad.

Sean Ribeiro provided friendly service and thoroughly explained the ins and outs of septic systems…read moreto this inexperienced owner. Service was fast, thorough, and fairly priced. Highly recommended!

Great customer service, great tech that came out to my house. Knowledgeable and friendly. Highly…read morerecommend

From the owner: Dumont Pumping Services is focused on providing the best septic pumping services around and keeping…read moreour customers satisfied. Our company's goal is to educate the consumer, which in turn helps the septic system's longevity and the environment.

I couldn't say anything better about this company! My parents had an emergency septic issue and…read moreCoia Sanitation talked them through it until they were able to get to the house. They were nothing but caring and educational as my parents have never dealt with a septic system before. I HIGHLY recommend This company! Amazing guys!!!!

Unreal customer service! I needed an emergency septic pump because my septic was full and backing…read moreup into the house... I called this company and Bob called me back within 10 minutes. He questioned me about my problem and I let him know what was going on. He asked me a couple simple questions and next thing I know he was on his way to my house because he said he had some time to do one more run before the sanitization place closed. Turns out my septic was so full that the tampons my stupid brother's girlfriend put down the toilet ended up backing up and clogging a drain. He then referred me to a draining company to have them come out the next morning and unclog the drain, he actually made the phone call himself sitting in my driveway and scheduled the appointment for me! Customer service like this goes a long way... He now has a customer forever and someone to refer more business to him.

First off...I'm not in San Fran...Im in Middleboro, MA. I called in to inquire about septic…read moreservices after this company came highly recommended by a Facebook post I had put up in a town page. When I had called, the person I spoke to WAS nice. The customer service was good. My problem is that when I called, I covered 3 major points as follows... 1) I JUST bought my new house in August 2024. 2) This is precautionary as I don't know when the last time the tank was pumped. 3) I have NEVER in my 45 years lived in or dealt with a septic system. I am completely ignorant on this topic. I was assured I was doing the right thing and we scheduled an appointment. I was EVEN assured that it was better to be safe that sorry. I WILL say this. The gentleman who came out was prompt, he was courteous, and professional. He did a really good job as far as I could tell. Where this falls apart is in the time waiting for the service appointment I discovered that in the town I live in, when a TitleV inspection is done a pump must be done with the inspection. I did mention above that I am admittedly ignorant of these things. Not wanting to just take second hand information, I contacted my town's Health Department which unfortunately couldn't get back to me before my service appointment. When I called to make my payment, the first question I asked was "Does the town of Middleboro require a system to be pumped for the completion of the TitleV certification?" She knew RIGHT away without hesitation; and answered assuredly. I then expressed my disappointment in the situation stating that I feel taken advantage of as a new customer. I told the woman EXACTLY what was covered in my conversation while initially inquiring about services and setting up the appointment. I explicitly talked about ALL three points above with the original woman. There was ZERO effort on their part to take any responsibility whatsoever. Just "It wasn't me" (event though it sounded like the same person I talked to previously). She just kept calling it a miscommunication and when I called to set up the appointment I should have covered these items. I expressed multiple times I did and I felt that as the PROFESSIONALS they should have better guided a new customer, especially having the knowledge I expressed to them. She never even attempted to work with me. No small percentage off. No "just cover the cost of our disposal." Nothing. I told her that I would be leaving a review of this experience where I can, and would never work with them again if this was their stance (placing it all on me). It didn't seem to phase her whatsoever. And that's their prerogative. It wasn't miscommunication. I communicated clearly, they either just didn't listen, or didn't care. But what I will not except is ignorance of the ability to leverage what I said to my benefit, and not theirs. If they had just been honest, and told me to wait because it was just done...I would have 1000% used them BECAUSE of their honestly and they would have gained a customer for life. Now, they have $353 more dollars and I'd never use or recommend them to anyone. I wasn't looking for a free handout. I would not do business with these folks if you have other options. Its nothing personal.

Emergency call. Returned within 15 minutes. Didn't have anyone available tonight but I will be…read morefirst customer tomorrow morning. Will definitely use in the future.