Installed the Mountain Ash Luxury Vinyl Plank throughout our home. It has cracked and chipped everywhere. We have tried pulling up sections of the floor and replacing with new planks, just to have this happen again shortly after replacing. The "Contact Us" page on their website doesn't work and nobody ever answers the phone number provided on the box for technical support. We regret installing this flooring, it is definitely not high quality and would not recommend. read more

Pelican Creations - large section of the side of a floor plank broken off - Flooring Near Me - Mississauga, Ontario

I bought the Fossil Rock about three years ago. The flooring was beautiful until about 6 months ago, when the seals started to separate, and connections started to crack. Do Not buy this flooring! I'm going to try and get my money back from Menards read more

Garbage flooring. Stay clear. Defective products. Reviews all have the same issues. This company is crooked and needs to have their retail license revoked. Been trying to resolve a guarentee issue. They know they are selling defective products. read more

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I installed my flooring in 2020 and it's been popping up and breaks between Sections $4.00 a sq ft. CRAP FLOORING PERIOD! Tried reaching out for Warranty what a joke! read more

Pelican Creations - Flooring Near Me - Mississauga, Ontario

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I installed this in a master bath after returning the flooring purchased from Lowes Stainmaster vinyl plank flooring. This stuff installed excellent the joints are very precise and emit and audible snap when engaged. I even took a pry bar and tried scratching the surface very durable and a box goes a long way. I am not sure what other are talking about here giving low reviews, I don't install floors for a living but this stuff went in great! My wife and I did the installation very professional look bought it at Menards $52/box. The people giving negative reviews maybe should improve on their skill sets or hire it done next time! read more

worst flooring ever do not buy! it comes apart,lifts,peels etc. horrible product we did our whole house with this flooring and it is a nightmare,they need to step up to the plate and take full responsibility and replace and or refund people read more

Pelican Creations - this is terrible to live with 15 more all over the house - Flooring Near Me - Mississauga, Ontario

Flooring was brought in, acclimated for over a week. It started popping up in many places. The company that installed the floor, has never had an issue like this. I contacted Menard's, they contacted Pelican Creations. I sent pictures in to "Michael ". He stated the floor was incorrectly installed. He made claims that he had no way to back up. He lied many times. Not a good product, nor a man with integrity, what we got is pretty much junk. Save your money folks,buy elsewhere. Pelican Creations was not a stand up company, they treated us like dirt. read more

I am sorry we did not see these reviews before purchasing over 3000 sq. ft. for our entire house. I have a call into the company regarding the warranty, but after reading these reviews I am doubtful that we will have any satisfaction. My husband is handicapped and uses a scooter to get around so we thought this would be a great addition to the house. Many of the planks are separated and chipping. At this point we are all very disappointed. read more

Don't waste your money! Our flooring was installed to the T per recommended instructions. Within days it began to separate and popping on the edges. It is very cheaply made and trying to get the warranty covered to get our money back so we can install a new floor...that's another story. I wish I would have read these reviews before buying. read more

I am currently in the process of getting Pelican Creations to replace my floors. I bought their product, and it was installed by a local flooring company. Within a few months the flooring was coming apart at the seams. I contacted the company that installed the flooring, and they stated that the problem was a defective product, and the warranty was with the manufacture. I hired an independent flooring inspector who concluded that the primary issue was the majority of the flooring was cupping and doming out of the box, Perhaps the installer should have noticed this before installing the flooring and had the product replaced by the manufacture. Regardless, the manufacture would have had to replace the product then as opposed to now. After contacting the manufacture, they stated the product was installed incorrectly. I replied to them that the product was defective, and I am needing the product to be replaced. I have heard nothing back as of now. I will repost as to their solution. I hope they will do the right thing and honor their warranty. If not, I will post that you do not need to business with this company and I will take legal actions. Please be cautious doing business with this company. Patrick North Carolina read more

My inlaws bought 500 sq ft of the pelican Atwater vinyl flooring from Menards. My brother and I layed it in their living room into the kitchen and dining room and a bathroom all in one piece with no transitions. I can honestly say I was more than impressed with the durability of the product. We took a butter knife to it before we layed it and scraped on it as hard as we could and you couldn't even tell we touched it. We also tried to break the tongue and groove edges off by hand and it was so strong we could not break it. I have layed a bit of laminate flooring over the years and this stuff is so much better. The installation was easy. We never touched a saw. We cut 95 percent of it with utility knives and the rest we did with a oscillating tool and we didn't have one piece break on us or crack at all. It layed flat and was durable and was very affordable (about $2.50 a sq ft). At the end of the project I told them I think I am going to buy some of this for my kitchen/dining room and my brother in law said he was also. Very well made product and my in laws couldn't be happier with how good it looks! read more

Probably the worst vinyl flooring product I've ever installed. This was not my first installation and I followed the directions. Floor chiped easily. It also did not lock together and kept separating. As much as I hate to do it, I am tearing this product out and replacing it with something else. Do not buy Pelican Creations flooring, you will regret it! read more

Should have read the reviews first. Awful flooring hard to install half the flooring was broken out of the box and chips and breaks so easy. Also customer service 1/10. read more

Well shit glad I read these reviews. I almost bought this. Luckily I read more into this. 6 years later they still sell this crap at menards. read more

This was the worst flooring I have ever seen! There are 2 scuffs going through about 4 out of 10 pieces in box. Then another piece has 1 scuff. I had to pull it all up and return. When I called company, they didn't care. They said "that is the way it is" Don't buy Fossil Rock - color Sandbar. Pelican Creations has "Zero" for customer service. DO NOT BUY! read more

I purchased the Pelican Creations Urban cafe series dover creek vinyl plank for my home. It was a Menards closeout and I thought it was a good deal at almost half off. I'm no stranger to laminate. I've installed hundreds of laminate floors from cheap flooring liquidators less than a dollar a sq ft to life proof and pergo among others. I didn't get past the first box before I decided to load the rest of the unopened boxes in the truck for a refund. The finish chipped easily but the worst part were the locking flanges. I've never worked with a flooring material so brittle in my life. The first few pieces broke with slight hand pressure. I was able to install a few more panels more delicately but noticed after 5 rows the first rows I had secured with no gaps already were partially unlatching and coming apart. I tried using a tapping block typical for laminate flooring and the flooring just broke apart. Even if I was able to latch them back it would not survive normal use. Date code was from 2019 and maybe it was just an issue with this batch but looking at the other reviews I'm not so sure about that. I'm sure there is a market segment that this flooring is perfect for, but for use in a home you plan to live in I'd recommend looking at other alternatives. read more

They sell Aquarius waterproof vinyl flooring at Menards. It is possible the worst flooring on the planet. I purchased enough to cover my basement, after 2 days I was 20% through installing when I noticed all the corners started peeling up. Not some of the planks but all of the planks. I had installed, giver or take, 40 something planks at this stage. Not a lot of information out there regarding this product. Company site is permantly down or unavailable. Searched the web for a few days and all I could find was a guy on utube stating he had the same issues. Avoid this product as best you can. Menards really needs to stop selling this stuff. When I returned the 40 + boxes to Meanrds the manage I spoke to knew instantly what I was referring to. Said they had nothing but issues and returns with the stuff. read more

I bought the aquarious flooring at menards too and had it down for 24 months and kept smelling things. When we pulled the plank up it was covered in mold. I have it in the basement like they say because its waterproof. The corners have to be glued down all the time because they peel up. This is the worst product in the world. I should have never layed this down in my finish basment. I called the warranty and the man was very rude and said its my basment not his product. The do not have a warranty its all a lie and scam. read more

We spent almost $2000 on Pelican flooring and less then 9 months the flooding started cracking and chipping. We filed a claim with the Menard's and they forwarded to Pelican Creations and the response was improper installation. We sent photos to confirm that the install was correct and then they blamed it on the 1mm underlayment. My son is a professional contractor who installs flooring every week and I know that this flooring was correctly installed. The company indicated that the cracking and chipping was due to the 1mm sound proof underlayment that was installed and approved to lay under the flooring. The company did not take responsibility for the defective product and blamed on the underlayment and to file a claim with them. I cannot agree more that this the worst flooring to purchase, it is a waste of money. I would not tell my worst enemy to purchase this flooring, what a waste of time, energy and money. DO NOT BUY! read more