The appliances are crap here. My dishwasher has been broken a week, and the maintenance man won't…read moreeven come get the model number to order the part. Wasps cover the patios because they have taken over the outside of the building. I had a ticket in for over three weeks, and they never even came to look. The pond outside usually has dead fish in it all summer, so if you like the smell of rotting fish, this is your place. They made us pay to do a DNA test on our dogs, and there is dog crap everywhere. The waste baskets are usually overflowing with dog crap, so I guess people figure why bother picking it up. They have been in our apartments 4 times this month for inspections, and now they are making people take down the curtains we were told we could have because some people didn't follow the specifications. The paint is peeling off the outside, but they think curtains are causing it to look bad. They say luxury apartments, but it's far from being luxury when you are interrupt all the time, and they change the rules constantly. It feels like they should spend more time repairing broken stuff inside the apartment.

There are RATS in the outside storage, we lived here 6yrs, thru 6or7 maintenance crews, at least a…read moredozen yard crews and 4 or 5 property mgrs,a couple only lasted 2 weeks. Current management took over in May24 and immediately sent notice of a rent increase, giving less that a 30day notice, some renters paid it, some pushed back and got an extra 30days. We received notice ours was increasing 20%, we immediately gave email notice. Evidently, our pushback on the premature rent increase created ill will bc they kept all our deposit, saying it wasn't clean, which is an absolute lie and for damages which also were completely fabricated, we even repaired the nail holes for pics and repainted with maintenance provided matching paint. To top it off they then turned us over to collections trying to charge us for an extra 5 days accusing us of not giving 30 day notice according to our lease, we had no lease at all. So basically, building wise, the apts are adequate, nowhere near the rent price tho. Also Management is unethical and a real piece of work. they have no issues with lying if it suits their purpose, even to the extent of trying to ruin your credit. just remember if they try it, always add a rebuttal in your report, don't give them the satisfaction of forcing you to pay for nothing. The new manager also prohibits the flying of the American flag, it's full of military renters and they can't fly the Flag, amazing.

Only been here just over a month, but so far things have been great. Management and maintenance…read morehave been very responsive. The building is always secure and clean.

The Pool has been wonderful very clean! Tallow wood has been…read moreover all good experience to move to. Love landscapes and nature animals. Typically quiet and clean in the complex, Staff is kind and helpful. Ray set up all the moving paper work and explain things very well.

Tallow wood apartments are amazing I loved my first year moving here. The second year when I…read morerenewed my lease for Greenacres because I needed more space , it was terrible! The apartments are not as nice and I got roaches from the neighbors. The management did very little to resolve this matter, and I ended up having to buy my own roach bombs so they wouldn't travel in my belongings when I moved.

Scheduled a tour. Called four different times throughout the morning, no one picked up. Office was…read morelocked during my SCHEDULED tour. Not a fan

A very affordable apartment complex in a good part of town. It has 3 wonderful things that set this…read moreapartment complex apart from all of the others that will be told to you through this review. The first peg of my point is the up-keep. If you are selling your house because you hate to mow your lawn but still like freshly cut grass it would be wise to move here because they mow regularly. My second peg has to do with location and affordability. These apartments are very nice and affordable also you don't have to worry about getting shot when you go out to get your mail. The third (and probably most important) peg of my point is that this place has a pool. This pool differs from all of the other pools because it goes down to 9 feet, which is perfect for jumping, and it's salt water. The only problem is that this pool goes down to 9 feet so there has to be a rope; a very old and tattered rope at that. So when those hooligans and YOLO-swag kids show up and start playing on the rope it breaks. Very easily. Forcing the pool to be drained and the rope to be fixed. The rope has broken (from what I have heard) three times: two of the times it broke the concrete busted out of the pool that held the rope so not only did the pool get drained but the concrete men had to come out and put a new brick of concrete in. The rope has never been replaced through three breaks.

This is the best maintained apartment I have ever lived in. The manager, Mackenzie is always polite…read moreand courteous. No problem is too small to get immediate attention. Maintenance is unbelievably prompt even after hours. I can't say enough good things about living here.

I love living here and the staff is great very peaceful and very relaxing at night I'm in the right…read morespot and the library is right across the street I just love it

Be aware this is not a well run apartment complex…read more Remember, when they show you the car wash, tanning bed, etc....even though they say "it's included"....that means for an extra fee. Even to open the gate is an extra fee. When we first moved in unbeknownst to us there has been many automobile break ins. We received an email from staff stating there had been thefts in Benton, but the Sheriff's department posted they were actually at our apartments. We posted the alert from the sheriffs office in the mail room only to watch management take it down the following day in order to cover it up. We had THREE separate flooding incidents that flooded our 1st floor apartment. There was no explanation of the cause, and management refused to clean the wood floors. Major inconvenience...never an apology, much less a monetary discount for loud fans running for several days each time. All three appliances-washer, dryer, and dishwasher had to be replaced due to being ineffective. The replacements were clearly the cheapest alternative which meant poor functionality. There gate was broken down frequently, possibly contributing to break ins. They finally installed a new gate system but charged extra for an upgrade they should have been responsible for. Kids on scooters race through the parking lot, be careful it's dangerous. Management has done nothing to stop it, or efforts had zero effect. Upon move out as we suspected they will nickel and dime you to death, being completely unreasonable. $5 light bulb charge? We paid $450 voluntarily for them to clean apartment so they wouldn't nickle and dime us, only to get hit with an extra $180 cleaning fee! We had actually cleaned the apartment thoroughly and were shocked. $650 to clean an apartment? Where can i get that job? And the costs continued to rise throughout our stay. About 2 months before the lease is up they will hound you relentlessly to re-sign. We finally found a house to buy...had to pay them a pro-rated amount of about double the normal monthly costs. They could care less--management blames the owners in Mississippi. What a joke!

I lived at this community for 4 years before relocating to Texas for work, and I truly cannot say…read moreenough wonderful things about it. I absolutely loved my apartment and especially appreciated the convenience of having an attached garage. The pool area was hands down the most beautiful and clean apartment pool/community area I've ever experienced. One of the best parts of living there was the people. I met some amazing neighbors, many of whom I still consider close friends today. It was always a quiet, professional, well-kept community. The office staff and maintenance team were consistently friendly, responsive, and always eager to help with anything I needed. If my job had not required me to relocate to Texas, I would still happily be living there today. And if life ever brings me back to the area, this will absolutely be my home again. I truly miss everything about it.

I cannot say enough great things about Canebrake Apartment Homes in Shreveport, Louisiana. From the…read moremoment you drive into the community, you can tell this is not your average apartment complex -- it truly feels like a resort-style living experience right here in Shreveport. The grounds are always beautifully maintained, and the entire property feels clean, peaceful, and very well cared for. It's tucked away enough to feel like a quiet escape, but still conveniently located near shopping, restaurants, and everything you need in the Shreveport/Bossier area. Inside the apartments, the attention to detail is incredible. The quartz countertops, stainless steel appliances, hardwood-style flooring, and spacious layouts give everything a very modern, upscale feel. You can tell they really put thought into creating a space that feels both luxurious and comfortable at the same time. The amenities are honestly some of the best I've seen -- from the resort-style pool and fitness center to the tennis courts, dog park, and outdoor spaces, there's always something to enjoy. It truly feels like you're living in a community that prioritizes both relaxation and lifestyle. But what really sets Canebrake apart is the staff and management team. They are consistently described as friendly, helpful, and responsive, and it shows in how well the property is run. Maintenance is quick, the office staff is welcoming, and you can tell they genuinely care about the residents. That kind of service is hard to find and makes a huge difference. Overall, Canebrake Apartment Homes is a safe, welcoming, and high-quality community that truly stands out in Shreveport. Whether you're looking for comfort, convenience, or a more elevated living experience, this is a place I would absolutely recommend.

So, I am giving them the one star because the Pool, Grounds and Workout Room are truly world class…read more Cindy, the manager, and the staff were actually fine while we lived there, although I will say that most of the time the office is locked, and they are extremely hard to get a hold of. My wife is a Doctor, we are a professional middle aged couple, and only used the apartment as a second home on weekends when we were in Shreveport. We were never once late, and we routinely had a cleaning service keep the unit immaculate. We actually hated to leave, but once we did that is when Cindy and Allie got weird. When you lease from them, you are required to purchase a lease term bond in lieu of a deposit, which gives them a $600 insurance policy against the renter upon vacating. We had the unit for three years and wanted to keep it but when they raised the rent from $1165 to $1499 it was more than our mortgage, and I gave them notice to vacate. They told me for $350 they would have their cleaning service clean the unit once we were out. Again, this unit was spotless, and the cleaning service I had contracted with was going to charge me $185, so I declined and went with my company instead. My company cleaned the unit on Saturday Nov 4, 2023 and on Monday Nov 6, 2023 I vacated. Again, they are never in the office and I was told "If we aren't here, leave your keys, gate card, and your check for $XXX in an envelope in the Mail Drop box." I did exactly that, the money was already agreed upon. Fast forward to February 2024 when I started receiving collection calls from what I thought was a scam caller. It turns out Cindy and the staff had written up numerous charges totaling $645 that we owed. Now, she had my cell and never once called, texted or emailed me about this. The reason is simple, if it's over $600 they can file a claim and if it goes over 30 days without the renter paying Canebrake gets paid. Then it goes to collections and it's between the renter and the collection company, Canebrake is out and profits the $600. I had to demand an itemized list of the charges three times, and when I received it I see that there were about $100 of utilities that had not closed when I vacated, and a set of blinds for $30 that needed replacing. I told them I had no issue paying those items, but they were charging me $445 to clean the unit that I have already had cleaned perfectly when I left. Rather than attach my photos from when I left, I am attaching the photos Canebrake took of my "dirty" apartment, along with their "cleaning charges" that add up to $445. See if you agree with me or canebrake.... On the bill, you will see $190 to clean and stretch the carpet. Two years ago, a water line broke upstairs and it flooded the master bath and bedroom on a Saturday night. It was Monday afternoon when maintenance finally came into our unit. They pulled the soaked carpet up and put fans out. Again, this is our second home so we were not displaced, but my wife said they are fortunate for that, and would have to pay to accommodate a normal displaced renter. She wanted me to have them professionally clean the unit, and ask for a month of rent for free. I am too nice, and didn't ask for that. Canebrake left the ruined carpet in place, and I cleaned everything. Now I am being charged $190 for something they should have done, and something I have lived with for two years. That's my fault, and that is why I am warning you reading this. We were a perfect renter, never loud, never late, hardly ever there, and we kept the place spotless. You are a number to these people, and they will not think twice of pulling this scam on you. I will end paying this absurd bill, but hopefully after reading this you will think twice about this place and not put yourself in the position we are now in.

I want to start with the disclaimer that I lived here from mid 2010 to mid 2013 so it may not be…read moretotally up to date. But I enjoyed living here and wanted to help them out with a review. The apartments are located on a large property with a great lake. Inside they are really lovely with nice ceramic tiles, granite countertops, and stainless steel appliances. I didn't have to deal with management often, but when I did they were fairly friendly. No issues with any neighbors either, people mostly kept to themselves. While there are a variety of floor plans, mine had a nice open layout and a huge walk in closet. The only reason I knocked off a star is because they really had trouble keeping the shops occupied, which would have been nice since the location is a bit far out. Also the pool is really small considering the size of the complex. The price is decent, for the area. I found the south in general to be super cheap, but on the flip side one has to deal with southerners, and I found that "southern charm" that they are always bragging about to be a bit of a facade. Anyways I enjoyed living in these apartments and would recommend them to anyone already living in the area, just don't move to Shreveport if you don't have to ;)

Had stuff stolen out of my vehicle, the warmer months are full of ant infestations in the…read moreapartments. No matter how much you clean. Trash everywhere. Rude, and lazy leasing office. The don't keep track of your packages, I've lost 3 and had 2 others returned too me half open because the office doesn't do a good job of handing them out. Constant power outages, no reliable, working lights in the stairways or parking lots. All in all, a very cheaply designed place. Your money is better spent in other places. Fun fact, people have died in the pond behind the place. Look it up!

I love my apartment Manager Shelia .. She has such a bright & professional attitude.. What…read morebrightens my day the most with her is she is always wanting to know if I'm okay. Her attention to detail is so amazing to me. You don't find to many concerned ppl these days! I'm VERY VERY THANKFUL FOR HER ‼

Management is courteous and helpful in any situation that arises. Shout out to the property…read moremanager, William Brandon Butler, for being helpful throughout my time at Riverscape Apartments.

When I moved in to my apartment in 2020 I absolutely loved everything about the process. Flash…read moreforward to 2023 I'm still living here. I inform the office I'm going to be paying rent a day late because I was having a pretty serious surgery done. I go into the office the next day to pay rent in person with a money order, I even filled the money orders out at the leasing agents desk. Should have be fine right? Wrong. Two weeks later I'm getting a phone call from Carmen telling me if I don't make a payment today she will start the process for eviction. I'm thinking it's just a silly mix up but I'm wrong again. Carmen informs me that there's no way I paid them since she can't find my money orders. During this half a day process with them I'm met with rude and disgusting treatment the entire time from Carmen directly. She's on the phone telling me "I've been doing this for years and I've never lost a money order or rent check before". Turns out you did because your leasing agent is the one who took the time to comb through the stack of payments where he found both my money orders dated for the exact day I told Carmen I paid. Flash forward to my last month here- I'm in the process of closing on my first home. When the lender sends the renter verification to River scape it's sent back with NSF's on my account and saying I was only a resident for a year! At this point I've been here for four years and I've only ever paid rent with money order or cashier checks so tell me how I could possibly have NSF's. It's incredibly incompetent for business to be conducted in such a way that you stop someone's loan process on their home. They also have contacted a girl who wasn't even on my lease for the last three years about my personal situation when her name is clearly no where on the paperwork . It's a never ending cycle of the poor management and attitude from this place. So sad that after four years of living somewhere this is what it came down to. I've reached out to upper management several times over the last few weeks and nothing back from them either. Can't even be surprised after all of this.