They were absolutely amazing when we lost our cat. They even came in early to help us. Have used a…read moredifferent pet cremation company before and nansemond was far cheaper and offered the same services with more compassion. They were extremely fast in getting his ashes home to us!!!!

It has been two months since I had to lay our precious Pookie to rest…read moreHe got sick all of a sudden and I took him to Ivor veterinary clinic and there was nothing they could do He had to be put to sleep I asked for one of the Paw print cast I have still not received the cast and now I am wondering whether or not it will be HIS paw print!!! I was told by Ivor veterinary clinic that this business handles all of their crematory and casts. Since I did not hear anything back I decided to call this business The person I spoke with Brian did not seem to really care whether or not I received the cast or not and did not want to compensate or do anything at all about the two month delay! It's hard enough when you lose a 14-year-old pet that your child grew up with and that made the trip to be there in his last moments and now after they got paid -no heart-no explanation NOTHING! I always try to give everyone the benefit of the doubt and my reviews are always more than fair and complementary! This business needs to grow a conscience and a heart UPDATE Brian Mailed a check today Ivor Veterinary Clinic should have followed up on this as I paid them and they were responsible for The paw print! Brian has done his best to remedy this situation That's what a good business owner does! Thank you Brian

They were very friendly and understanding that we lost our loving dog. They picked him up and…read morebrought him back. We've used them several times. Dj was in a beautiful wood box. They also gave us an ornament to hang and some meaningful pems and a card. They kept in contact by phone when they were coming to get him and bring him back home. We appreciate that since it's a tough time losing our precious baby. Cherish did a great job!

I would just say NO. Mishandled my pet, took 4 days longer than needed, didn't do as asked,…read moreargumentative. Didn't care one bit when approached about it, just said it didn't matter. Was long time client. Not now.

Vicki and Dr Jessie were responsive, kind, caring, empathetic, communicative and professional…read moreduring one of the worst times a family with a fur baby can navigate. They provided humane comfort to our 13.5 year old fur baby in our home when he took a bad turn medically. Service was $410 (paid cc over phone) and included treats, medication, prep supplies, and keepsake items (clay paw print, memory book, and small jar of their fur). E-waiver required before services are given. They give you a 4hr estimated window when appointment is secured, then the Dr sends a few txt messages letting you know precise arrival time within 20minutes.

Dr Victoria was exceptional. She eased our minds while taking care of our baby girl. Thank you for…read morethe kindness and the patience during this tough time. She understood that our dog was a family member and treated her with that respect. At the end there was no body bag. Instead she swaddled her(our 55lb staffy lab) in a fluffy blanket and carried her comfortably out to her car. I'll never forget that sweet gesture.

We got called to come pick him up, and made our way here. Parking lot is a bit snug but I'd hope…read morenot many people would need to come by. Our pup was brought here to be cremated. They provided a certificate of sorts indicating when he was cremated. We opted for a paw print alongside his ashes. His remains were laid inside a very petite but well crafted box with his name on an engraved plate on the front. His paw print came in a black box that we could open. If removing his actual print container, you could prop it up like a photo, which I thought was really nice. We were given his ashes and print in a bag, and each item was also in its own bag. I felt he was taken good care of from that presentation alone.

Loss my beloved dog and the staff was empathetic. The office was simple and pleasant during a…read moredifficult time. I wish they would open after 5:00 pm and weekends, but staff probably need their much needed time off when dealing with grieving pet parentsm

I couldn't have asked for a more compassionate place to help give me closure in the passing of my…read morevery loved Pixie. I don't even know how I found the number, but I'm glad I did. I felt seen, I felt cared for, and I felt like they gave my baby the greatest respect. When she was returned to me, I finally felt like I could breathe a little and was happy to be bringing her home. It's really the little things that people do that really turn out to be big, and they know what a grieving person needs. I'm so thankful to David and anyone else who works behind the scenes. Thank you!

The whole process of handing over my sweet pup to receiving her ashes was perfect. It was all…read morehandled with compassion and care.

The people who work here are kind and sympathetic. I have no doubt the remains of my cat Mia were…read morekindly handled. The big sticking point I have with them is that they use the US Postal Service to ship cremains. It took at least 10 days to receive them because USPS is required to obtain a signature.

We received our sweet Libbie's ashes today and we were overwhelmed with the care they took with our…read morelittle girl. The box with her footprint and the lock of her hair brought tears to our eyes. We never expected that. I am so glad that our vet uses Agape to take care of our precious furry family members.

We are new to the area and in looking for a great place to take our pets I began with this Vet…read morebecause they are 6 minutes down the road. I am extremely glad I did! I found the front desk to be very helpful and kind, the man that took us back to the exam room was a delight, and the vet was absolutely focused on listening to what we had to say and examining our big boy Buddy. The Vet did not pummel me with do's and don'ts as I have been in the past (ie harping on the importance of heartworm medicine, which I was expecting because thats been a common occurrence with past Vets even though my animals ARE on medication...and since the Virginia State Bird seems to be the Mosquito, lol) As for pricing, again, I was very pleased! I was expecting to have to pay three times what I was charged! Their services are affordable for anyone who, like me, is living on retirement. I am sure, as with everywhere else, they are not infallible, but overall, THIS is the best place in town!

The veterinary staff here is friendly, and the grooming services are solid, though a bit more…read moreexpensive than other places. I've continued going mostly for the convenience of the location. However, I won't be returning due to how they handle stool sample kits. Without asking or informing you ahead of time, they routinely add a kit to your bill and hand it to you at checkout. Even after I started declining it, they continued to try each visit. If you try to return an unused kit, they won't refund or credit it--and still attempt to give you another one the next time. This lack of transparency and repeated upselling feels pushy, immoral, and unprofessional. It's disappointing and has ultimately led me to take my business elsewhere.

I can't imagine anywhere giving us better advice, care and love when putting down a beloved pet…read more From the instant I first contacted them, they were very prompt in responding and helping us with our needs. I was overwhelmed by the care every member of the staff provided us. Having an assessment by a hospice vet truly gave us an objective opinion as to what step to take with our precious Josie. I truly appreciated their advice and sensitivity to the matter. Dr. Masterson and Dr. Dean were exceptional. I can't say enough about them. The staff that helped us over the phone were just as great. I would use their service over and over again if I had to. A wonderful, wonderful hospice vet.

This team went above and beyond for my fur dog and his walk to the rainbow bridge. Dr. Megan was…read morekind, caring and so compassionate. I could not recommend them more. It's a really tough time but they support you through the whole process.

Today, our lab Pepper's journey came to a peaceful end. It was a very tough time. Fortunate for us,…read moreDr. Michelle Scotti with her compassion and support got us through it. Allowing Pepper to spend her last moment in the comfort of her home with us at her side was a blessing. For all who are facing this situation, we highly recommend Journeys End At Home and Dr. Scotti to help you get through this difficult time.

Dr. Scotti is the most compassionate vet that I've ever dealt with. They provide advice and paw…read moreprint with the pets name. She was my vet years ago when she practiced at Manakin-sabot Vet Clinic, she was great there as well. I would highly recommend Journeys End to everyone going through these stressful times.Judy Baird

Very rude and unprofessional. Will be finding another place. My partner Contacted them about…read moregetting a hedgehog. Never responded after she asked about getting on the waiting list. I contacted them today and they we very short with me and promptly ended the conversation.

Took our money and ran. We paid for a deposit. It's been over three months since the time she said…read moreour baby would be available. Never contacted us again. Unprofessional and horrible service.