Hired to fix a covered deck. The estimate included the re-fitting / resetting of gutters and the addition of a new footing to level off the deck. The total cost of the job was $3,000.00. They installed the footing. Did not complete any of the additional work defined in the scope / estimate. I paid $3k for a footing. Massimo will not return my phone calls or respond to text messages. Awful business practice. Stay away from this contractor. Appearing now as Penn Decks. https://getpennbuild.com/ read more

They built a new large trex deck for us in 2020. Did a good job. In2021 I called to have them build a new smaller deck. Back and forth texts, emails and phone calls all summer. I was waiting for Massimo to bring out samples which he promised over and over again - never showed up. I finally had another company do it. This past summer I noticed a split step of the one they installed- again multiple texts and phone calls over 2 months. Again no response. read more

We gave Massimo Barille of Penn Decks in Kunkletown, PA a 10K deposit in August 2022, he started work in late October 2022 and the first day on the job billed me for another deposit. This is not normal. Upon completion of our deck in November 2022 (and after paying 100 percent) we noticed some major problems with the deck's construction -some very concerning for safety (after inspection passed.) Simply put, poor construction-spindles popping out, railing sliding down, balusters on crooked, boards not level. Massimo came back once to fix the lighting and said he'd be back to fix the spindles. However, he has not returned any phone calls, emails, or texts since April 2023. This is unacceptable after spending 30K. And it is very concerning safety-wise b/c a spindle that pops out is at the top of the railing which is 10 feet from the ground! After I left a Google review of 1 star, I noticed he is changing the name of his company. Consumers should be made aware, this guy is a fraud and a crook. We will be paying another contractor to fix these problems as a result of his poor workmanship. The cost of these repairs will total 4K. He now owes us money. read more

See all

We had a Trex deck installed by Penn Builders (Massimo Barile). All went well until I found a bottom step split where they used a nail to secure one side to another. I called Massimo immediately and sent pictures. We were told no problem that he would be by in upcoming week. Two weeks later still no one came. I again reached out to him and was assured he would be by shortly. After one month of no work or correspondence, I went directly to Trex. There I was put in touch with Caitlen Williams. She asked me to give Trex two weeks to get in touch with Massimo at Penn Builders. She told me he was one of their premier installers and I should call her back in 16 days. I called Caitlen four times with no one able to help me. When she finally go on the phone, she informed me there was no recourse from Trex because Penn Builders was not a direct employee of Trex. She then started back tracking saying that I bought the material directly from Trex (not true). The end result was Trex was willing to take the money from Penn Builders for the material used in my deck and give us a WORTHLESS 20 year warranty. They are not standing behind their product or workmanship of one of their partners, Penn Builders. Now we have a deck that will definitely not last in good condition because of two unreliable companies. If you are looking for any work to be done around your house, do not use either Penn Builders or purchase Trex products. They are both the reason contractors get a bad name. And do not let Penn Builders tell you that we are just a disgruntle client. All we asked for is what we paid for. I have all the text messages from Massimo saying he will fix the problem. Easy to say you will fix it but he does not follow through with his promise. He got paid and that was the last we saw of him. read more

Penn Junk Removal - a close up of a piece of wood - Junk Removal & Hauling Near Me - Kunkletown, Pennsylvania

See all

The project is "complete" except it isn't. When they installed my shower there was a leak and it was coming through my newly grouted wall tiles. He asked me not to use my shower for a few days to let it dry. Once it dried he would fix the leak and fix my wall. He stopped by quick to fix the pipe but said he would need to come back another day to fix the wall. He never came back. Then a few days after that, the sink faucet pipes busted off and water went everywhere (about a half inch across the whole bathroom). Never came back to fix his mistakes. I see this is a problem with other customers as well. I understand not wanting to fix things if the client broke what they did, but this is not the case. Because they couldn't install the shower properly, the water leaked through my nice new wall and ruined my new tile. No idea how much damage it did to the floor under the tub......but as you can see in the photos, the leak went through the floor to the basement read more

See all

They did a horrible job and it cost me thousands of dollars to repair the horrible job they did . Wouldn't recommend this company unless you want to pay another company to fix their problem after . Stay away!!!!!! read more