Last Wednesday, storm waters infiltrated our home like an entire army battalion on a mission. It…read moreraced through our driveway determined to cause massive ruin, and totaled our one month old Jeep, inundated our garage, and destroyed every pair of shoes and piece of clothing my son had left on the floor in the basement bedroom and laundry room. As the queen of denial, I responded with a complete shutdown. I crawled into bed, pulled blankets over my head, curled into a ball and sobbed until I fell asleep. By the next morning, my adulting card had been revoked, the water had abated, and pale gray fuzz sprouted in places it clearly did not belong. I was suddenly the landlord to millions of mold spores who were officially squatters and not even attempting to pay the rent. The owner of this business, Bob's Junk & Scrap Removal, reached out to me and offered his help. I'm not sure I would have had the energy or emotional bandwidth to make the initial contact. I could see the forest, but the trees were a blur--I couldn't break down all that needed to be done into manageable steps. Now whether this gentleman, owner of Bob's, has an equally unhinged female in his life or he possesses innate empathy, he knew exactly what I needed. He drove to our home, offered a shoulder, then got to work telling me what I needed to be doing. Much of what was on that list wasn't even in his wheelhouse, but he took the time to explain each step. He made clear the dangers of allowing any additional mold growth, the emergent need to spray an anti microbial, and the importance of removing the still dripping insulation. He walked our property line (on one side of which is a debris filled culvert that, due to the torrential storm, showed a clear line which delineated the height of the water and the dam of trash, sticks and mud that had blocked the path to the drainage pipe). He stayed for over an hour, interacted with friends and relatives who were helping us get jump-started and pitched in to move some of the heavier items. Whilst that day I clearly failed Adulting 101, Bobby was the one who could have been teaching the class.
Bobby was professional, compassionate and business oriented whilst also displaying what appeared to be genuine empathy. Service this amazing is far from today's norm, and Bobby provided a much need calming effect on this high-drama mama. Do not hesitate for a single second to hire this company. Hell, I'd even be tempted to just hire him for weekly adulting lessons. He is beyond five stars and a brilliant light in a field of ordinary dross. It just doesn't get any better.
