We came here for 10+ years with our make-over-event #princessforoneday. For 2021, we have decided…read moreto go elsewhere: The hotel is in a nice location but it feels as if you come​back to the​ ​Nineties. It definitely needs to be renovated and refurbished. Unfortunately,​ there are too many staff members taking their position "just as a job" and let you feel it. Last year, we had a huge DHL convention right outside our rooms and it was a major distraction to us and more to our clients. The hotel did not care - no one even showed up or apologized. All in all, it's an OK hotel - however, to me they need to speed up the game. As I said, we took our business to another hotel in Dresden for 2021. Others may do too.

The hotel is in a nice location but it feels as if you came back to nineties. It definitely needs…read moreto be renovated and refurbished. Wellness are is oldschool, weird smell in the changing rooms and overall it feels like traveling back in time. Personnel is nice and smiling but some of the people were not very representative.

We came here for the restaurant and it was delightful! There was free wi-fi and the staff was very…read morenice. It was very family-oriented. Their dog, Alfred stayed by our table and was a sweetheart. We tried the venison goulash and it was tender and came with purple cabbage. We also tried the truffle pasta which was very creamy and you can taste the truffle and parmesan in the sauce. All and all a very nice dinner.

Der Mitarbeiter am Empfang war freundlich und zuvorkommend und der CheckIn ging auch zügig…read more Als Zimmer haben wir das behindertengerechte Zimmer im 3.OG bekommen. Von der Zimmergröße her voll OK, aber die Ausstattung war sehr einfach. Im Bad hatte man zwar keine Badewanne, aber dafür schön Platz in der Dusche. Fenster war zur Hansastraße raus. Sehr laute und auch befahrene Straße. Schlafen mit offenem Fenster war nicht möglich. Nach Rücksprache mit dem Mitarbeiter vom Empfang war das ganze Hotel am Freitag wohl ausgebucht. Für die Nacht zum Sonntag hätten wir angeblich, sofern frei, ein anderes Zimmer bekomen können. Aber nochmal alle Sachen umräumen Zum Schlafen wars OK. Im Gegensatz zu dem Zimmer war das Frühstück dafür aber der Hammer. Viele schöne leckere Sachen. Und vor allem auch sehr gute Auswahl und alles auch frisch! Da sind wir doch gern ein bisschen länger beim Frühstück geblieben. Fazit: Zimmer einfach aber OK, Frühstück einfach nur super!

Tolles Hotel. Die Kette ist halt Klasse.read more

I am giving this a 3 and I'm being kind. Cannot speak for anybody except Americans, but this is not…read moreanything except a very spartan room. There is nothing comfortable in any way. A/c is 1950s by US standards. The bed is very firm. The duvet covers the thinnest hospital blanket. Positives: room is very clean. Front desk was very polite. There were many high star reviews but they are from the late 2000s-early 2010s.

We booked on booking.com Got there had no reservation they…read moregave us 2 single beds when we asked for 2 queens. Huge hornet in the room. Ended up sleeping on the couch because it had more room and was more comfy

Very nice hotel. Beautiful facility with a dedicated parking lot. You do have to pay for this daily…read morethough. The rooms are large and comfortable. Beds are pretty decent. Our room had plenty of pillows, this is a pretty atypical thing! Free to use luggage carts inside the door. Check in is fairly quick. The spa in the basement is very good. Massages, facials, sauna, pool and gym all in one area. It is a great place to stay. Breakfast is not included so we didn't get it. Would recommend.

From the owner: stephans Restaurant; stephans bar & lounge; body&soul Badelandschaft mit Pool, Saunen,…read moreInfrarotkabine und 24h Fitnessbereich; Conference Center Neustadt mit 7 multifunktionalen Veranstaltungsräumen