Overpriced. Terrible service. We were looking forward to a romantic weekend. Our simply…read more(IKEA)-furnished apartment cost almost 100 Euros a night but we wanted to indulge in something special. Unfortunately, extra costs kept coming up. 20 Euros for final cleaning 16 Euros breakfast for two (bread rolls were dry) 3.50 Euros/day parking fee and to top it off, 8.50 Euros for using the fireplace/wood stove. If you sum up all these extra costs, you're adding another 40% per night! This might have been alright if at least the service was goodbut it wasn't. Despite the extra fee for the wood stove usage and the cleaning cost (which the person before us must have had to pay as well), the stove was dirty. But we didn't want to be those people that complain as soon as they arrive, so we cleaned it and were looking forward to a cozy evening in front of the fire. Only none of the few pieces of wood provided fit in the tiny oven. And there was nothing, not even a match, to get the fire going. We went to the reception to ask for wood. The brisk answer we got was 'well, where am I supposed to get it?'. Eventually we got sent to the Herrenhaus restaurant next door in order to go beg them for some wood ourselves. They, at least, were helpful. The next day we told the staff that we were disappointed to have a dirty stove in the room and nothing to get it lit. We also let them know that we cleaned the stove ourselves. None of the staff even thought about apologizing for the shortcomings in their service and simply said that wood would be provided. We found this reaction to be unacceptable, especially when they charge so much for the room! The terrible service, combined with the pile-up of extra charges did not make us feel very welcome. We felt more like every available opportunity was being used to make more money off us. The charges for cleaning and breakfast are slightly more understandable, but for a room price that high at least the parking and the oven use (in winter!) should be included. And we weren't the only ones who thought so. The couple at the neighboring breakfast table was less than amused about their final bill, especially the additional parking fee. Conclusion: There's places out there with better value for money. At least then there will be no surprises when it comes to paying the bill.

This is a lovely, modern hotel. Amenities are new and trendy. Rooms are on the small size but…read moreviews outside the windows (assuming you're not facing the railroad tracks or too close to the ground floor), are amazing). Staff is friendly. The location of the hotel is very conveniently located near shops, stands, and restaurants in a large shopping plaza just outside the door - which is just a huge pedestrian zone. You're only a 5 minute stroll away from a multistory shopping mall. Okay... let's call out the elephant in the room: These hotel rooms are designed for exhibitionists. Perhaps newlyweds on their honeymoon or lovebirds in the deep throes of passion? They have to be. How does one explain the entire exterior facing wall being a giant glass window and then the shower also essentially being a giant glass cube open to the entire room? You'll want to make sure all the drapes are securely attached and then closed properly, if the person you are sharing a room with is one you would rather not see in their birthday suit. Otherwise, it was a nice hotel. The fitness center was a bit depressing looking and lacking in equipment but the space is large. Be warned that the strange key you use to open the fitness center door - the knob you put the key on is the knob you turn to open the door, not the other knob that looks much more like an actual door knob. It took me 5 embarassing minutes to figure that out. Anyway, the breakfast buffet was great. Wi-Fi is available but pricey and they have a business center where they'll offer you 15 minutes of use on the business center machines for free - via an access code that you have to get from the front desk for every 15 minutes that they have to sign you in for each time. I guess the goal there is to get you to pony up the euros and buy Wi-Fi. Just remember to close the drapes. For the sake of all Dresdeners who are not into voyeurism, close the drapes.

I loved this Hotel. A shower Ron Jeremy would enjoy. A spectacular view. The rooms are small, but…read morevery comfortable. The rooms are designed to make use of all available space. The surrounding area is made up of very typical Soviet-era architecture. You'll feel like Jason Bourne......just don't forget to close your drapes at night. Unless you like the attention. Prost!

What a great hotel! First of all, it got a great location, the hotel is really close to the…read moreFrauenkirche, it doesn't take more than 5 mins on foot to reach it. And for Christmas time, even better. It's right in the middle, between two different christmas market. For sure you won't get bored here. I was here with my partner and friends for christmat market at the weekend. And we were staying in the really nice rooms. The room that we were staying was really big. It even got the small room just for the luggages and cloths. The view from our vindow was quite nice as well. The TV was a bit hidden. It took some seconds to find it. But the room did make me feel really comfortable. The breakfast of the hotel was really great, it offered quite a lot different food to choose from. The design of the place it really gave me warm feeling at the same time really classy. The chistmas decorations were all around the place, really nice atmosphere in the air. I didn't find that one point a bit inconvenient, it really took a while to get back to our room. Basically, I had to walk around the whole place to get there. And even they offered free internet, which was great, but it was really slow. But at the end of the day, I think, I could oversee that on my review. We all had a great time and enjoyed our staying at this hotel very much. The staff were really friendly and helpful. I am glad that we were able to stay here in the hot holiday timing. Brilliant!

Ate lunch at Steigenberger outdoor seating in Dresden. Food was excellent. Pesky bees while eating…read more. Service was prompt and umbrella help shield us from strong sun. Nice place for lunch and looking into the plaza. Piano player and people watching. Somewhat expensive for what we ate but lovely setting.

Der Mitarbeiter am Empfang war freundlich und zuvorkommend und der CheckIn ging auch zügig…read more Als Zimmer haben wir das behindertengerechte Zimmer im 3.OG bekommen. Von der Zimmergröße her voll OK, aber die Ausstattung war sehr einfach. Im Bad hatte man zwar keine Badewanne, aber dafür schön Platz in der Dusche. Fenster war zur Hansastraße raus. Sehr laute und auch befahrene Straße. Schlafen mit offenem Fenster war nicht möglich. Nach Rücksprache mit dem Mitarbeiter vom Empfang war das ganze Hotel am Freitag wohl ausgebucht. Für die Nacht zum Sonntag hätten wir angeblich, sofern frei, ein anderes Zimmer bekomen können. Aber nochmal alle Sachen umräumen Zum Schlafen wars OK. Im Gegensatz zu dem Zimmer war das Frühstück dafür aber der Hammer. Viele schöne leckere Sachen. Und vor allem auch sehr gute Auswahl und alles auch frisch! Da sind wir doch gern ein bisschen länger beim Frühstück geblieben. Fazit: Zimmer einfach aber OK, Frühstück einfach nur super!

Tolles Hotel. Die Kette ist halt Klasse.read more