Pretty embarrassing display of courtesy to the public while simultaneously becoming verbally and physically aggressive to a member of the public. Even if you are woefully unaware that recording in public is completely legal, you have a responsibility as a leader (Michael Ruttledge, Chief Information Office) to de-escalate interactions while representing your company. A little training could go a long way with this one. https://youtu.be/B8bEYqDlIoY?si=oe0apJgB4s_wpFqx&t=462 read more

My parents had accounts here for over 20 years. They were elderly and I had to stay helping them with their banking. A few times they were confused about when their social security went in and overdrew their account. Since there was no online banking I started calling to assure that funds were available before mom paid bills. I have never been treated poorly by someone in a professional setting until this credit union. I had no choice but to call and ask if a few things had cleared every month or so in order to pay their bills(they are retired and living paycheck to paycheck). I put up with it for aver a year and finally decided to move to another bank. Best decision ever. I'm not sure why the employee that I dealt with treated me so poorly. My parents always paid their bills on time and their loans through Peoples Choice like clockwork, never late. Fast forward 3 years later. My daughter used this business to buy her first car. Against my better judgement. She is also being treated like she is stupid. I guess somethings never change. It is really sad that my daughters first experience with an auto loan has turned out this way. Never again. read more