sent my truck for alignment, on warranty after 2 months of previous alignment received a call…read moretelling me that all 4 suspension arms have to be replaced, that means that on 2 months my car that is a 4x4 truck that I drive 4 minutes to get to my work broke all 4 control arms, after that I proceed to go back to pick up my truck and when I got back to my work straight from the shop I noticed a huge dent on my hood, did not went back because I thought it was a local owned shop and they no answer to anybody and no care, after that I sent the truck to align to a local shop and after the car was aligned I asked the technician if there was anything wrong with the suspension and he told me that everything was fine, no satisfied with his answer I took the car to a friend of mine that is a mechanic and he also said that all are were on perfect condition, today I found out that is a big company and the shop is just one location that is why I am filing this complain, the car is right now perfectly align but every day the first thing that I see every morning is the huge dent on my hood that remains me the horrible experience

From the owner: Meineke Automotriz es tu centro automotriz en Puerto Rico para mantener su automóvil en óptimas…read morecondiciones y con garantía incluida. Contamos con técnicos certificados que brindan servicios de calidad, rápido y confiable. Ofrecemos servicios como diagnóstico completo del vehículo, cambios de aceite y filtro, servicio de alineación y rotación de goma, reparaciones generales, servicios de flota, y mantenimiento preventivo.

An oil change and a spark plug change 174.06 for Toyota Corolla 2005, and I brought the spark plug…read moreto the establishment.

From the owner: This Meineke Car Care Center in Bayamon, Puerto Rico has qualified auto repair mechanics ready to…read moreserve you with a state inspection, oil change, tire repair or installation, wheel alignment, brake repair or replacement, muffler and exhaust repair, ac repair, radiator repair, or just about any other auto repair service you can think of. Call or book an appointment today for an excellent customer experience and superior auto repair services!

I had left my car in the Pep boys of Levittown, Puerto Rico so they could fix the brakes for my…read morecar. When I left them my car, they finished fixing the brakes but the employee that was dealing with my car left the bolts loose for the tire rim of my car and the employee ended up crashing my car right there in Pep boys when he was taking the car out of the garage. That is complete negligence on their part because they crashed my car completely and also I could've ended up in an accident if they would have given me my car like that with the bolts loose. It's their job to make sure everything in my car is completely safe and secure after they're done fixing it but they failed to do so. The employee of Pep boys ended up crashing the front part of my car in the area of the driver's seat. They damaged the wheel, tire, rim, dented completely the side of my car, damaged the brakes, damaged the drivers door, and damaged the car module (which they didn't want to fix knowing that it was their fault by crashing my car). This all happened 2 weeks ago and they said that my car would already be fixed by now but they haven't done anything about it yet. They said they need another 2 weeks to get it done. They haven't done anything to my car yet they have it over there still crashed and damaged. My mother went in person to Pep Boys to know why they have taken so long and has there been a delay on fixing the car. But when she went to Pep Boys my mother received threats from an employee named Gladys from customer service. The employee, Gladys, threatened my mother and told my mother if she wanted to go outside and fight. I cannot believe the behaviour/attitude that these Pep Boys employees have. First they crashed my car completely and then they threatened my mother. This is ridiculous. It got to the point where all the other employees had to go and stop the employee Gladys from wanting to fight my mother. After all that when we were heading out of Pep Boys the employee Gladys threatened us a second time on the way out. All this happened in front of the assistant Janice. The manager of Pep Boys Maria Vasos said that she would be in charge of helping my case but she has done absolutely nothing about it and has gone on vacation now. This business doesn't deserve a single star review. Didn't even help us out by giving us a rented car while they fixed our car. They also gave my mom emotional damage by threatening my mother to fight. This all happened in the Pep Boys of Levittown, Puerto Rico, 00949. Also the manager Carlos Reyes didn't do absolutely nothing about our situation. We drove 1 hour to his office because he told us to go over there and he didn't even appear to help with our case. Everyone has been very unprofessional in this Pep Boys.

Baja Calidad: Muchas veces hay que regresar donde ellos luego del servicio por un trabajo…read moreincompleto o mal hecho. Careros! Cobran muy caro por los servicios y/o piezas que proveen para el mal servicio que dan. No son de fiar! A veces cobran por piezas "Originales" cuando en verdad no lo son, lo cual puede causar daños adicionales, incluyendo a su bolsillo! Revise! A veces cobran por un trabajo que realmente no hacen. O sea, si va donde ellos asegúrese de que alguien revise lo que hicieron, se podría sorprender! Tácticas de Pánico! Son expertos en activar su botón de pánico como una táctica para que se asuste y acceda a aceptar de inmediato al caro servicio que le ofrecen, sobre todo si usted es mujer! Irresponsables! El personal no acepta responsabilidad del trabajo mal hecho que realizan. No los recomiendo! Siempre busque una segunda opinión. Gracias!

I had a pretty good experience getting an oil change here. The staff was friendly and seemed…read moreknowledgeable about my car. They got the job done fairly quickly, which was nice, but I wished they had provided a bit more info on what they did. Overall, decent service and I'll likely return again!

Willie is that rare mechanic in Puerto Rico that can fix the tricky electrical problems that are so…read morehard to get fixed here. He's honest and does excellent work.