My husband and I have lived here for over five years. The maintenance man Dustin and Chris are…read morevery responsible no matter what needs fixing they get the job done in a timely matter also they have amazing technical experience. Because of them we love living at Kelly Reserve apartments.

I have not yet moved into Kelly Reserve Apartments; my lease begins next week. But the whole…read moreprocess of "leasing" has gone very smoothly. I have been working with Erika Simbeck since last year. She has been very helpful in addressing my questions, concerns, etc. She is very professional and friendly. I am looking forward to my move and having Erika and the rest of the staff behind my move.

If I could leave 0 stars I would. I don't even live here, but after my interaction i wouldn't…read morerecommend this place to ANYONE!! Around 9:30PM, I was delivering a package to a customer who lived here. As I was trying to enter the gate a black car stopped in front of me, Blocking me from entering. He then proceeded to get out and walk up to my car and ask me what I was doing there and proceeded to tell me that I didn't belong here. I told him I was delivering to a customer. He then asked me for the address but I told him I couldn't give him that information because I didn't know who he was and didn't want to give out the customers address if I didn't know who he was. He then proceeded to say he lived there and was apart of management. But I don't know that. Anybody can say they are management. I did not want to put the customer at risk. I told him that but he didn't believe me.. Shortly after he called the police. Police showed up and VERIFIED THAT I WAS DELIVERING TO A CUSTOMER IN THE COMPLEX!! But he doesn't stop there... I entered the complex and it was dark so I passed up the customers address, I started to back up and he proceeded to stare me down as I was looking for the customers address. He proceeded to tell me "THIS ISNT THE ADDRESS YOU GAVE THE POLICE." He continued to stare me down as I was delivering as well. I am a young 23 year old black woman just trying to make extra money and it was already dark. I felt violated, racially profiled, and creeped out!! ILL NEVER DELIVER THERE AGAIN!!

Pricing 4/5 * For a one bedroom one bath with 900+ square…read morefeet, I paid around $930 a month which is great compared to other apartments in the area. Location 4/5 * Being in the Prairie Village area is good. You aren't too far from other businesses or the downtown Kansas City area which I enjoyed. You are close to restaurants and stores as well. Apartment 3/5 * My unit was older, which means the HVAC system is outdated. This unfortunately became costly due to it not being able to cool or heat properly. * I had to make several calls to maintenance in regard to the HVAC system. My thermostat would stay on for a long time, but never turn off, which created high expenses. Staff 3/5 * At the beginning of my stay, I felt like they were good and attentive to my issues. However, as time passed, I felt like the staff began to decline in servicing as my emails were not being responded to in a timely manner which I did not appreciate. * Maintenance workers performed their jobs great and I appreciated their communication and hard work. Amenities 3/5 * As stated previously, my unit was older, so it did not have updated appliances. * There was no microwave inside the unit, or a washer and dryer. However, they did have a washer and drying machine on site around different locations in the apartment area which I thought was nice originally, but I noticed they were not very clean and the expenses began to add up very quickly. * The HVAC system did not keep up to expected regular temperature. The temperature outside would be around 65°F and my unit would not reach 75°F. * The stove worked great and heated properly. * The refrigerator seemed to have issues with cooling and food would go bad somewhat quick. * The storage room has great space and you can add several items in there which was nice. * My unit came with a patio that has good space. Other issues: * My upstairs neighbor would smoke cigarettes and it would carry down in to my apartment which gave me headaches. I informed the landlord and it took several emails to finally get the issue resolved. * Around two months before leaving the apartment, there were several dog droppings on the ground and that became very disappointing and frustrating. It became a daily occurrence and nothing was done about it. Overall 3/5. My experience here was decent. I am thankful I was able to stay at this apartment complex. I made it work with what was provided to me, however, there were those negative instances that unfortunately harmed my experience. If you are looking for a good rate on an apartment, I would recommend coming here. It's in a good area and you pay a good price as well for the unit. Thank you again to the landlord for allowing me the opportunity to stay here.

Signed a 15 month lease on a 3 bedroom, 2 bath apartment. Within the first month a family of five…read moremoved in above us and the fun was over. They didn't seem to care about the noise they made, nor the time they made it, often 12 to 1 in the morning. We introduced ourselves and kindly asked them to quite down at least during the property quite hours that were in the lease. They acted as if they were just unaware of the noise and would try to do better. This lasted 6 days and then it all started again. We went to the office and they wrote a letter to the tenants reminding them of the quite time. This had little to no effect on them. The noise they made sounded like they were throwing bowling balls at each other or maybe trying to become professional wrestlers. This was a constant thing. Banging, pounding, banging and more pounding. We asked them numerous times to please stop over the next year. We went to the office manager and requested another letter be sent. The office manager said that they could only send out a letter every six weeks to give the offenders a chance. This happened multiple times. After 6 months of this, we asked if we could break our lease and move out. The office told us we had not met our half way point of our lease and would have to pay 15,000 dollars to do so. We stayed and the neighbors got to continue doing anything they wanted. We finally had enough and paid the fee to break the lease (3000) and left. The office doesn't care about the good tenants who follow directions and are courteous to others. They only care that the bad tenants make their rent and they get paid. I would not live here again if they were to offer me any amount for of money.

Life has slowed down amidst the pandemic and people are turning more and more towards a homely life…read moreto spend more time with their families during these tough times. There couldn't be a more peaceful and relaxing place for us to live with our new puppy during this time or some other. This community is everything you'd need for an elite lifestyle. From their concierge to the fitness center, my husband and I love everything. I love the beautifully crafted wooden cabinets and the magnificent kitchen island. My husband and I cook together and it's so amazing to make delicious food in a gourmet kitchen! The lighting is just perfect around the house and we love love love the spacious patio! We love it all! We follow their facebook page for regular updates and particularly enjoy their posts. Recently, they had a table set up for dog parents to collect some treats for their furries and I thought it was a great idea! Their New year goodies and champagne setup was very cute! Their monthly newsletters are very informative and I love the swimming pool area. The maintenance is top-notch and very prompt. The management always reaches out after a maintenance call to check if everything was according to expectations. The community outdoors is maintained beautifully. The shrubs, trees, grass and pavements are all maintained quite well. We love walking around the community with our little puppy and she loves it too! One feature that's very noteworthy and probably never seen in any other apartment community is the presence of only one large trash compactor as compared to multiple overflowing trash cans. I love this because I don't like smelling trash while walking around. There's a wonderful trail all around the community and it's a great run or a walk when you want to experience the outdoors when not in the mood for hitting the gym especially during the pandemic. This is an amazing destination to call home and will be for a considerable amount of time. When it comes to quality, Price Brothers Management does not hold back and we are very happy residents of the Prairie Creek Apartments in the beautiful city of Lenexa.

Everything going good well at this point I'm totally satisfied with being a part of this program it…read moreseems like a beautiful fresh start for me.

Moved in a month ago and I love it! Great staff, great community, perfect location! Excited for the…read morepool to open in the spring:)

It's a lovely community to land in & take advantage of the amenities & walkable local businesses.read more

I've viewed a couple different floorplans and while I was "this close" to signing a lease but…read moredecided against it since they do not offer ANY amenities at all! Great area, beautiful apartment...but for the price, they should consider adding amenities. Otherwise, their price makes no sense. By the way, Ella Grace is one of the nicest, most patient people to work with and Victoria is also very kind, so if staff trumps amenities, then this might be the place for you. Hope this helps!

Sweet elevated event space in the apartment complex. The view from the balcony looks out above old…read moreOverland Park and Johnson County. I think you can even see The Plaza buildings in the distance. There are comfortable couches and plenty of TVs for viewing parties. Also, the space has plenty of refrig and table top space for hosting events with food and drink. Very cool spot.

The community is amazing. The location and staff have been more than helpful to work with.read more

Today was moveout day for me and it was definitely a sad day. I had a great experience living in…read morethe Crown Chase apartments in Overland Park. Lived there for three years and never had a problem. Maintenance was always great and I really loved the layout of my three bedroom. I'm always recommending Crown Chase to people looking for a a step up but still affordable apartment experience. Hopefully I'll be back again someday

I was looking all over Overland Park KS for a new place to live since its closer to work. I was…read morelooking at at least 3 complexes a week before I made a decision until I met Sheri Cooney at Crowne Chase Apartments!!! It was love at first site with her amazing upbeat attitude and humblism towards her tenants. I love talking to her on a regular basis because she is always on top of her game with customer service and making sure people are comfortable living at Crowne Chase with no issues. She explains everything in laymen terms and tries to help as much as possible. I absolutely loved working with her with my transition to Crowne Chase and would recommend anyone to her looking for their next home in Overland Park! She is a BADASS!!!!!

Okay, so your looking for a new place to live? You have a million choices. Where to begin? It's…read moreoverwhelming. You grab apartment guides, you look online on apartmentguide.com, you check Craigslist (oh my gosh...be careful!) You even drive 75th St looking and thinking, there's got to be something better? THERE IS!!! Prairie Lakes, next to everything, by the way. It takes me mere minutes to get to my bank, Walmart, Target, Michael's, Sprint, IHOP (IHOB???) and just about any other place along SM Pkwy I can think of! I'm close to all the major highways; I-435, I-35, a short jaunt to 69 Hwy, and all the other hubs are just a hop, skip and jump away. Now as for the review you may have read in '16...it was pretty bad...I read it, and I've lived here for 3 years, so I can effectively say, Yeah, it WAS pretty bad in '16. Management sucked, maintenance sucked, and the riff raff that hung around (meaning the residents) were pretty bad too. I felt like I lived in the 'hood. But the new year brought new changes, and with that - new owners. And a whole lot of good things have happened since then. And 2016 is a thing of the past, I'm happy to say. Now, management is moving in a very positive and upward direction. They truly care about the residents, and they make that abundantly clear in the simple things; like remembering your name when you call - and in the not-so-simple things; like calling maintenance out to your apartment in mere minutes when your dishwasher is filling with water that refuses to drain! They're awesome, and they prove it by their actions. Not their words. Which means everything to me. I love that I walk in the door and Alisa says, "Hi Elizabeth...you have a package!" And she runs to grab it for me! I never even said I was there for that! To me, that's top notch service! Let's talk amenities for a sec. I live in a two bedroom. If I get the chance, I'll bump up to a 3 bedroom, 2 bathroom. But right now I'm in a 2 bedroom, 2 bath. I have a spacious apartment, well laid out and roomy. (Honestly, the carpet is old and falling apart though in multiple places - it's splitting it's so old and exposing the fibers underneath - an issue the old management handed to us, thank you very much.) We have a full size washer & dryer off the kitchen (few places in Shawnee have that any more) and water, sewer & trash is included in the rent. The apt is all electric, with central a/c, and maintenance is SO good, they will change the air filter every month at my request because my daughter has severe asthma (who else does THAT?). I have a huge private balcony enclosed on all sides so my Yorkie (service dog) doesn't get out when I let him roam the patio, and a private locked storage on the patio that is quite spacious. I have mini blinds throughout of course, the complex was freshly painted last year on the outside (although living here 3 years with an 8 and 9 year old, I could sure use a fresh coat of it on the inside!) There are dog waste deposit cans throughout outside, and charcoal grills since grills aren't allowed on private patios. There are 2 sizable pools, well kept and clean! YES CLEAN! And the furniture around the pools are well kept and in great condition, not dilapidated pieces of crap (like we used to have to deal with!) Im sure there are many other amenities I am not thinking of right now, or ones I don't use...but you know the drill. Just CALL THEM and ask! Complaints and issues with other residents, (and yes, I've had them) are dealt with swiftly and equitably and most importantly, confidentially! So would I recommend moving in to this place! OF course! I don't plan on leaving any time soon unless something changes that causes me to move, like a rent increase that I can't afford, or a tragic incident that I just can't deal with - you know the meaning of TRAGIC! My kids love Rhein Benninghoven Elementary School...the teachers there are fabulous, and it's a hop (literally a 2 minute drive) down the road. Our neighbors are great, I'm friends with all of them in my building...I bake stuff...they eat it...it's a great thing!!! I know this has been long, but that's how Elite's do it. We like to "represent" when we write a review - not just lay down a few words. So no fair coming back with any "oh she's jus advertising for the complex" comments. I'm truly not. Trust me. I'd love an off leash dog park, a fresh coat of paint on my walls and new carpet. So I have my complaints as much as the next guy. I just have to be reasonable, too. One thing at a time. Now....to whom do I deliver this fresh loaf of baked bread... Ok. It's

We informed the apartment that we have insect issues. They said they will take actions and solve…read morethat issue. They sprayed some parts of my apartment, but insects did not disappeared. After that, I sprayed everywhere and tried to solve the problem. But insects did not disappeared. After all, we gave them the notice about our move. I were not able to live in this apartment with our little baby. Because we were finding lots of insects every single day.Currently, they sent me the bill. At the bill, they are charging for rent( which we did not live), and also keeping my deposit. Manager saying we breach the contract. If we have to move we supposed to give them the notice earlier. We moved from this apartment because inside the apartment lots of insects. Instead of realizing their fault, still tryin to charge the bill.

Stayed in 2 bedroom, 2 1/2 Bath Apartment, it was fantastic. Completely furnished with these…read moreeexceptions, no hair dryer, needs water temperature turned up, softer pillows and better bath towels. Manee and Lindsey were so helpful and accommodating. They truly try to make your stay very comfortable and enjoyable. If I was running a company they would be someone I'd want working for me, truly dedicated and fully trained on customer service. You may think it's a little pricey but once you start adding in special fees at local Plaza Hotels it's a pretty good deal. Don't pass up a great deal not to mention indoor parking, 24 hour coffee bar, workout facility and a pool with outdoor cooking and entertainment amenities.

Over priced, always security issues, always garage door issues, inside door fobs often don't…read morework...No access to speaking with higher level management - Price Brothers are as corrupt as they get. My car was broken into one week ago and reported to the property manager and I never heard any follow up. Currently, the garage door is non functioning for I believe the 14th time since I've lived here. Except now, they made one side door "exit only" so I can't get in the building through the garage, or through the side door. Only way through is through the main entrance or walking to the opposite side of the building.

Had a blast at the dog swim event tonight! Such a beautiful and clean pool. The community is so…read morefriendly and welcoming! Thank you ! #dogswim #puppyplaytime

The leasing office is very clean, well organized and spacious. There is a Starbucks coffee machine…read morein the community kitchen! The pool is very well maintained and has plenty of space for residents. The golf cart they use to drive prospective residents to their new home is extremely nice. Our apartment is perfect for our needs. We were able to do a walk through twice to confirm some measurements. Our leasing agent was knowledgeable and very friendly. So far no complaints at all!