We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam and Farida are amazing! They did a beautiful job engraving my brother's watch, and were an…read moreabsolute pleasure to work with. Both are friendly, professional, and really take the time to make sure you get exactly what you're looking for. Couldn't recommend them more!

I needed to fix my 9th gen ipad. The Apple store at the Alderwood Mall couldn't fix it, instead…read moreoffered to sell me the same model for another $250. I called 5 ipad repair shops and Jay at CPL was the was able to give me the answer I was looking for evwn without seeing the ipad. Got the ipad very quickly and the rates were very fair. I will not use another electronics repair shop.

I called on Friday with service requested for a completely busted iPhone, he asked me to bring it…read moreby. A half hour later he explained he get could the screen turned on again and also replace the back. It was a good value for the quoted price, and also said it would be ready in 24 hours. Sure enough I got the call the next day and picked it up. Good as a brand new phone! Very happy with the service.