Specifically, "Perfect Touch"/ Kyle /Stone Harbor, NJ! rude, arrogant, nasty and these are the positives. The extraordinarily poor / shoddy pool job done when working with his builders has left customers in awe by the shameful treatment. They should be embarrassed by their work! read more

Bryon built a beautiful 15ft x 24ft patio at my son's property located in West Deptford NJ. He also added a foundation for a 10ft x 12ft shed. This company is very professional and hard working. I will continue to use this company as they do very good work. His crew are very hard workers. Thank you Tom Gaskill read more

Perfect Touch Landscape & Irrigation - the shadow of a person on a skateboard - Landscaping Near Me - Greenwich Township, New Jersey

In July of 2019 I was driving near Riverwinds and one of their guys had a weed wacker that spit up a rock and it hit my driver's side window. I contacted them and asked them to fix it. Lisa got back to me and said they would send out a guy, but after I responded to her email providing addresses and times, she never responded. I emailed her 3 more times looking for a status of when their appraiser was going to come out and she never responded. My personal opinion is that this shows a lack of honesty and integrity. read more

I would give this company 0 stars if I could. I set up two appointments with Lisa for Justin to come for an estimate. Two times he did not show. Every time I call I get the run around as to why he didn't come, or she is going to check with him and call me back. They never get back to me, are never on the same page and I guess genuinely don't care about getting business or maintaining a good name for themselves. Save yourself the aggravation and find a company that actually knows how to run efficiently and cares about its customers. THEY ARE THE ABSOLUTE WORST. read more

UPDATE 8/21/2019: We used them this season! We have been with PT for well over a year, might be two. Yes our lawn is better off than a year ago, but not by much. It should have been stupendous but starting in June the weeds kept on coming. Per verbal agreement, PT is supposed to call and schedule an appointment. Then, the day before call and give us some kind of window of what time they will be out. When the tech comes out they are supposed to call and tell us they're on the way. Just telling us you're coming out is not an appointment. They called yesterday and left a voicemail they would be out, but no timeframe referenced. The reason being we have a fenced back yard which needs to be unlocked and the dog put inside. In June they were out. We weren't home but the dog sitter just happened to be home when they showed up. Today we took the dog for a walk early, and we weren't home 2 minutes before they pulled up. No phone call. Had to move container plants and furniture out of the way and all kinds of simple but important chores have to be done before their arrival. Would be great to even have 15 minutes notice. There have been billing issues in the past which were resolved. (In my mind, extra charges shouldn't just show up on the statement "by computer error" and if they do, the company should be calling you, not the other way around.) This spring I didn't push back on extra billing when they turned on the lawn sprinkler system, even though the guy told me "it was all in a days work." I guess my main beef is that the office doesn't do what they say they will do, and to me, communication is the key. I want them in and out in the most efficient time possible, and with notice that can happen. Today I questioned the tech in regards to calling prior to being on the way. He heard nothing of the sort from the office, so of course he didn't call ahead. (I'm sure we were the first yard of the day since he showed up soon after 8AM) I spoke to one of their techs maybe in April of this year, prior to doing the yard, when they showed up then. I advised him why his company was out to do this. (Fertilizing and weed control.) - because I don't seem to be able to do it without burning up the lawn, etc. He assured me all which ways. Three days later I notice the front of our five camellia bushes are all burnt from overspray. The back of them are gorgeous. I didn't call them on that one either but I do have photos, timestamped and all that. I'm not sure if Cherry Hill is too far out for them to do business, but we are pretty unsatisfied. They're out of W. Deptford. Maybe this is a way to shrug read more

STAY AWAY!!!I have always had a lawn service, This year I replaced my former one with Perfect Touch because they had done a great job on a friend's lawn. It started out ok, but then the guy (Mark) assigned to us quit unexpectedly in May & then his replacement also quit. So the follow-up work based on Mark's saying they would come back & re-do the part of our lawn that looked really bad after their aerating & seeding has never taken place despite my repeated follow-up with Lisa. My lawn looks worse than before I hired them (weeds, "nutgrass", large bare spots where they seeded & a lawn that's not as green as neighbors who have no lawn service. & I'm still waiting to hear from, Ryan, the owner, about what they intend to do. I'd give them 0 stars if I could! read more

Horrible service and quality of work. On top of that, a supervisor who is arrogant and disrespectful.

If I could give zero stars I would. This company used to provide excellent service. It has gone downhill. They probably took on more business than they can handle. They occasionally show up on your scheduled cut day and when they do it's a sloppy job. read more

Have been using Perfect Touch for 3 years now. First for my companies lawn, now for my personal property as well. Extremely knowledgeable and always happy to offer honest recommendations for the best value and results. Crews are always polite, clean and detail oriented. Stand up company who delivers what's expected and then some. read more

This company is poorly run. Lisa never picks up, (must be screening calls), and then under promises all deliverables. It's been weeks for a crew to come out to my property, and yet, NO one has come out. Excuses after Excuses. I finally gave up, and told them they are "Fired" basically. I don't know how they run a business like this with this type of customer service. Do not use this company, or you will regret it. read more

Their service has gone down hill. If you are to willing to spend thousands of dollars, don't bother contacting them.