I placed an order for flowers to be delivered to my mom's workplace for Nurse's Week. I submitted…read morethe order at 11:30 AM, well before the 12:30 PM same-day delivery cutoff stated on their website. After placing the order, I received a confirmation message that said: "Thank you for placing your order with us! We will take every precaution to make sure your flowers arrive on time and as beautiful as you would like for them to be!" That message made me feel confident in the service--but unfortunately, the experience was the complete opposite. My card was charged, and I waited all afternoon expecting a message from my mom. By 4:30 PM, I still hadn't heard anything, so I called the flower shop to check--wanting to confirm before asking her and potentially spoiling the surprise. When I called, the person I spoke with said it looked like they had been delivered because the florist remembered making them, but they couldn't verify with a driver because no drivers were currently there. After being placed on hold for a while, I was finally told that the flowers had been overlooked and were never delivered. I was told this happened because they've been busy with Mother's Day--which I do understand. But this flower shop has been in business for many, many years. If they can't keep up with demand, they should not be promising same-day delivery on their website. That's extremely misleading and ends up disappointing customers like me, who trusted their process. I explained that the flowers had to be delivered that day because my mom wouldn't be at work the next day. The only option I was given was to have them delivered to a house tomorrow, which completely missed the point. If I had wanted delivery on a different day, I would have scheduled it for then. No one offered to let me pick them up or to make any effort to deliver them later that evening. So I had no choice but to cancel the order. What frustrates me even more is that no one reached out to let me know the flowers hadn't been delivered. If I hadn't called, I would've just been charged for something that never showed up. I spent 20 minutes on the phone just to find out they had dropped the ball entirely. This was supposed to be a special and thoughtful surprise. Instead, it turned into a stressful and disappointing experience. I would have happily gone with another local flower shop had I known this would happen. I'm highly disappointed and dissatisfied.

This is a small locally owned flower shop right next to the hospital. They have street parking and…read moreyou do have to walk up a few steps to get into the store. They offer a wide variety of gifts and flower arrangements. They have very nice house plants and windchimes, Fannie Mae chocolates, home decor just to name a few. Currently they have several beautiful displays of Valentine's Day gifts to browse thru. Along with all these things they also do special occasion flowers such as weddings, prom, funerals etc. Their flowers, in my experience, stay fresh for several days! The day I went in I was looking for a sectional gift for my daughter. None of the bouquets in the cooler display really caught my eye so the owner asked if I had something specific in mind. We came up with the idea to do some red and white flowers with black accents in her school colors and the bouquet turned out beautiful! I also had them put a couple balloons on it as well. My daughter loved them and now 5 days later they are still as fresh and lovely as the day I bought them! I highly recommend coming and checking them out any time you need flowers or beautiful gifts for that special someone in your life!