I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.

This is my daughter and my husband's chiropractor. They love him. So it's all good EXCEPT I'm the…read moreone that has to schedule the appointments and they never seem to be open when working people can come. No Saturday hours, close 12 noon on Fridays very few things after 3 pm. Help! Be open when people can come!

The doctors and medical staff at the facility are great. I have been treated at this location and…read morewas taken care of well by the medical staff. If there was a way just to review the admin staff, I'd give them negative stars. God, Family, Country. Apparently not at Watagua Orthopedics though. Their motto is work first. I know someone that works at Watagua Orthopedics. She loves her job and she loves the people she works with. She put in a time off request for a personal matter that will take her out of state for 2 weeks. She only has 1 week of PTO. The company handbook states that management can approve the remaining unpaid time off requested "at their discretion". They have denied the time off. Imagine. Your work says NO, you cant take time off. It doesnt matter that the request was made 6 weeks prior to the time off. She has received disciplinary action in the form of a write up for job abandonment already even though the time off hasn't yet been taken. She has been told that at the expiration of the pto available, she will be terminated. She fought hard to keep her job but the lead people that have "the discretion " have decided they would rather play hard ball. Specifically BRENT and JOJO. It doesnt matter that in 18 months of employment she has only called out one time. It doesnt matter that she's a dedicated employee that often stays late when needed. She reported that she was being required to do things outside her scope of practice at the beginning of April of this year. Releasing test results, required to do the job description of multiple positions, etc. Since reporting this, she has been retaliated against by the administration- Specifically Brent. When a complaint for harassment amd retaliation was filed, administration told her "that is your perception" and dismissed her complaint. Isn't that the whole point of a harrassment claim- your perception? Respectfully, this is not how you treat your employees. No wonder they go thru staffing like toilet paper. Because they treat them like poop they scrape off their shoe.

Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my…read moreback. My life is much improved.