Just picked up my bridesmaid dress and it looks great! The only downside I had working with Carol was that she was extremely awkward. Each time I came in to drop my dress off or try it on she never communicated with me. I never felt comfortable in the store because of that. During the final fitting we still had to take it in just a bit, she told me she would have it done in the same day but never called me again to come get it. 3 days later I finally just called and them she didn't even know if it was done or not. I'm happy with the dress, it came to about $90 for taking it in, but I wish she made me feel more comfortable and talked to me more when I was a customer in the store. read more

I came in here with a bridesmaid dress that was several sizes too small (the perils of buying a dress online - not a good idea!). Sandy worked her magic and not only had my dress fitting like a glove - but was able to work with my incredibly short time-table. You couldn't even tell that my dress had been altered - pretty amazing. Definitely would use her again. read more

I have gone to Sandy for few bridesmaid dresses and most recently my own wedding dress. I wouldn't trust anyone else. She knows exactly what she's doing, how to do it the most efficiently and what will work and look the best. She fixed my Maggie Sottero dress that was clearly sown together by a blind person. I loved it more then I could have imagined. I highly recommend her. read more

Our out-of-state wedding meant that we had a limited number of trips planned to central Wisconsin before the big day, but Sandy was extremely flexible and willing to work in fittings whenever we came to town. She was able to look at a my David's Bridal gown image online and prepare an estimate based on our conversation, which was extremely helpful. Best of all - there were no surprise costs in the end. Sandy spent years altering gowns in the bridal shop industry before striking out on her own, and that equates to big value. I would also say that for someone who knew nothing about the mechanics of bustles going into this process, I came out with an excellent understanding of the best option for my dress. She talked me through a couple of alternatives and color coded the final ties so I could bustle it easily with the help of some family members. The gown fit perfectly and received many compliments, and the entire alteration (hem, bustle, neckline) came in just under $200. read more

I purchased my wedding dress from Elegant Occasions and was given a recommendation to take my dress to Sandy at Personalized Alterations. When I went in for my second fitting, I was given a total of $560 for alterations. This cost included taking my dress out, adding a slight sweetheart neckline, inserting bra cups, replacing one broken button, a bustle, small sleeves and taking out the skirt. I was charged $260 for my bustle alone and was charged twice to have my dress taken out, $60 for my hips and then an additional $50 for the skirt. When the total was given to me, I couldn't believe it was so much and because she had already started work on my dress, I was stuck with her or I would end up paying her for the work she had already done plus a $40 cancellation fee. read more