This used to be the best place. I don't know what happened. My dog was there for 4+ hours. They…read moreasked me multiple times what I wanted, and finally had to show a picture, even though she has been going there for years. No one called me back when I checked for a status. Then was told 20 more minutes. Went there, and she wasn't close to done! Her cut looks like I did it myself. Never again. I was told there was a delay because lots of dogs were "pooping and peeing." Seriously?? That's why it took 4 hours to groom a 12 lb dog??

I have been bringing my dog to fursique for four years. I have never had a bad experience until…read morelast week . She was there for over 5 hours and they still hadn't called for me to pick her up. I was getting nervous so I went there only to be told she wasn't ready yet. I was told to come back in half an hour. I stayed and it actually took about 45 minutes. While I waited, I noticed that not only the woman behind the desk was new, but I didn't recognize anyone working there! My dog was shaking when she was brought to me. She looked like her body was trimmed but her head was not. I didn't say anything to them . I just wanted to get her out of there. Even that took her ten minutes to check me out and I paid cash....$95.00. They did the worse job ever. I will never bring her back. If anyone knows if the previous owners are relocated somewhere else, please let me know below. I will check back.

We just picked up Julia, our Labradoodle after her grooming. She looks & smells amazing. We've…read morebeen going to Claws and Paws Pet Salon for years. Jenn always does a great job. We've never been disappointed. I highly recommend Claws and Paws Pet Salon.

Xena had her first appointment with Erin Jacobs. When I tell you that Erin has the patience of a…read moresaint, mean it! I know Xena can get touchy with brushing and nail trims. Erin was patient with her and she looks beautiful! I knew she would!!! I used to groom her myself(I was by taught by another groomer) but after a failed spinal fusion surgery it became to difficult for me and it took hours. So after lots and lots of research, I decided to go ahead and book with Erin. I know people might think I'm nuts driving 30mins for a dog groomer but I will tell you it was well worth the trip. The salon is very clean. Dogs get a cute little room to wait for their mommy/daddy to pick them up. Check in was very quick and I was called 10 minutes before she was completed. I will be returning to Claws and Paws for Xena's next groom.

This business was listed as a mobile dog groomer of which I sent a message on but received no…read moreresponse. At least a response would help to know whether a Mobil groomer (as listed), and or if available. I received no response.

HudroDog is a wonderful service to do the grooming of your loving doggie. They are professional,…read morefriendly, affordable, and they do a great job.

I have used this service twice, the first time with excellent results. This past appointment was a…read morenightmare in more ways than one. I had taken off time from work to be home at the scheduled time for her arrival. I had texted her and called her to confirm the appointment the night before as well as today a minimum of five voice messages and text messages without a response. The appointment was scheduled for 1-2 pm on Monday and at 7:30 in the evening I called the alternate number which she answered. After telling her how upset I was after taking off time from work and how unprofessional she was in not answering her phone or text messages she began by telling me that she had someone recently quit and she had car troubles. She agreed to come to my house and arrived at 8:15 pm and told me she would have my dog bathed and clipped in 45 minutes. After 80 minutes I called her and she said she would be finished in 15 minutes which turned out to be 30 more minutes. All though she did not charge me for her services I gave her twenty dollars, I'm not really sure why and then I told her I would most likely not use her company again. As she left my property, she turned her vehicle around in my driveway running over two bushes, broke a custom sign in the flower bed and then proceeded to drive over my lawn on both sides of my driveway. I would not recommend this business to anyone. Pretty pathetic customer service

From the owner: We come right to your driveway with a self-contained grooming salon on wheels. read more

This pet store has it all! For all furry friend to amphibians and fish!…read more There was a sale on fish, a lot of cat and dog items and treats from the holiday The employees were very friendly, helped us set up an account and easily check out We saw fish, ferrets, birds, hermit crab, spiders, snakes, guinea pigs I will definitely come back again!

The West Springfield Pet Supplies Plus may seem unassuming, but the grooming staff here are truly…read moreexceptional. We've used grooming services at various locations, but this one stands out. Unlike other stores that struggle with staff turnover and appointment availability, this location consistently delivers quality care. Most recently, our dog was groomed by Michael. He treated her with such kindness and respect--gently grooming her, remembering that she'd been thirsty when I dropped her off, and showing great patience and care with our senior pup. What he didn't know was that she had aggressive cancer and passed away just four days later. During those last days, I was so thankful she had been freshly groomed. She was clean, comfortable, and beautiful--able to leave this world with dignity and grace. Michael played a part in that, and I'm deeply grateful. He is exactly the kind of employee who deserves recognition--for his skill, his empathy, and his humanity. While I do wish this location had a self-wash station, I fully trust and appreciate their grooming services. Thank you, Michael.

I bring my dog here to get her nails cut and I've never had a bad experience. The price is…read morereasonable and the people are friendly.

Very pleasant people. And that's about all I have to say that is positive about this establishment…read more I don't like to write negative reviews. If u look at my my history, you will see that is true. I'm incredibly disappointed with my experience at this establishment. We brought our labradoodle to a location in CT after months of no grooming due to covid -19. If you know labradoodles, u know they have very long hair which easily Gets matted, deep under the furry exterior. That location wound up having to shave very low to the base of the fur, but our dog still came out handsome as can be; fluffy tail and face, but low shave on the body. (As shown in the image provided) After waiting a few months for dog works to open, because it is much closer...our dog once again needed a groom desperately. We brush him daily - but we're advised by dog works that, that is not enough. (Due to the information they provided and friendliness, I gave them two stars) however our dog once again needed to be cut short. The problem is, when we saw our dog after already paying and generously tipping, he didn't even look like himself. My family owns a alpaca farm, I would much relate the shaving job to that of how we shave our alpacas once a year; uneven and rushed. All that is left fluffy on our dog is a portion of his tail. Our dog is still the most handsome boy but they took away his character. Will not be returning.

I was able to get a quick appointment for my Maltese poodle. Upon arriving, I noticed the beautiful…read morebuilding with pretty landscaping. Also a large fenced play area for dogs. My dog went in for a full groom, looked amazing, and was out in 2.5 hours smelling oh so wonderful!! He didn't look stressed out like his past appointments at the grooming chain. The variety of services is insane AND reasonable! The Pat the owner was so friendly and genuine. I'm happy I found All4paws and look forward to bringing my other dog for services too!! 10/10 recommend!

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

We have two large mixed breed dogs who have separation anxiety and the owner and her staff have…read morebeen beyond wonderful in working with us to make the grooming experience easier on all of us. They are the only groomers that we have ever used who I feel truly make the well being of the dogs the priority. Ours are truly "Lucky Dogs" and I cannot recommend Lucky Dog enough!

They did a great job with my Pomeranian who was badly overdue for a grooming and cut his ears…read morerounded just the way I asked for. He was so soft and fluffy when I picked him up, I couldn't have asked for a better job! He looks amazing. Will definitely be going back and the price was more than fair.

Always great service!! Our GSDs love the care they receive and the doggie spa! Our place to go when…read morewe need pet care.

Very cheap and lots of fun activities for your fury friend to do. Cool add on such as pictures,…read morebirthday parties and more. Highly recommended by me