We took Belly in for her very first haircut, and I was honestly a little nervous because I wasn't…read moresure how she'd react. She got scared and even scratched the groomer a little, but they stayed calm, patient, and never made us feel bad about it. They worked with Belly instead of against her, and you could tell they genuinely cared about making her as comfortable as possible. Considering it was her first grooming experience, I think they did a great job, and Belly came home looking adorable. The best part was hearing that they had no problem grooming her again in the future. That meant a lot to us. We'll definitely be bringing Belly back!

As a full-time RV'er it isn't always easy to find a groomer--especially a good one. Crystal was…read morevery generous to get Max in the same day I called. She did a great job, and I can usually tell how Max was treated. The little guy came home with all the pep and vinegar I remember when he was a pup. Where do the years go? We rescued each other eleven years ago and there are no regrets from me. It was great to visit with Crystal! I could tell right away that she has a lot going on, and I liked her immediately. For me that makes a difference, so if I am ever through the area again I will definitely know where to go and see! Thank you Crystal!

I've been taking my cavapoo Oliver to gigis...since 2019...they do a wonderful job with him. He…read morealso loves to go there..I moved out of town and I still continue to take my Oliver there...

They do a great job on grooming and "de-fluffing" my German shepherd. They did good a good job on…read moretrimming her nails too. Where I am frustrated is, I had asked multiple times not to spray her with any type of perfume. I am a migraine sufferer and smells trigger my migraines. I go to pick her up and when they bring her from the back she had been sprayed. As much as she like coming there, and as good of a job that they do, its sad we will not be back.

the first time I took my dog here for grooming, I was impressed by the facilities. I took her back…read moreto get her groomed for the second time. this is when red flags waved, as I drove into the parking lot Sophie started to whimper and shake uncontrollably. she has never had this reaction being taken to a groomer's place before, not even to going to the vet. I voiced a concern that this was not a normal reaction for her. I asked if it was possible that someone was mean to her, they absolutely said that wouldn't happen. I gave instructions on how I wanted her groomed, everyone petted her and all seemed well. I picked her up, the groom was not how I wanted, her coat was uneven and choppy. that afternoon into evening she was not her usual happy self. she was sullen and withdrawn. I've had to fix the mess the groomer left. I am very disappointed with Sophie's treatment and will never go back.

Doggy daycare, drop your pet off for the day just make sure you pick your pet up before 630 or they…read moreare spending the night. If you're leaving town they offer boarding or if you just need to drop them off for the day. The first time is free, they do an evaluation and give you a report card on how your dog did and what friends they made at the end of the day.

I must say I just love Ranch supply stores. Any and everything you need for the pet, tack for the…read morehorse, saddles, cloths, boots, and stuff for the house. So why should you shop there? They are local. Support your local folks. They are a community treasure. This place had a lot of great stuff, mentioned above, at great prices. The folks are very friendly and helpful.

Came into the store 30 minutes before closed. Immediately upon entry one of store employees told us…read morethe store was closed. I mentioned that the door said it closed at 5pm. She agreed with me despite it being 4:30pm. She did not allow us to walk around the store. She brought my sister her feeder animal and then we had to leave. It is currently 4:36pm. The employees here are incredibly rude. Will not be returning. If you close at 4:30pm on a Saturday change your sign or change your employee. Update: manger came out and was very upset that I had an issue with one of her employees. Verbally was combative. Very upset that I was posting a review. Was upset I didn't ask to speak to manager. Repetitively told me I was being filmed which, yes there a security cameras in the parking lot like most businesses no issue was strange that she kept saying it. Sad that my sister invited me out here because it was one of the "best pet stores". We will not be returning. Not a fan of businesses ran by Karens. I see why most of the people reviewing this store said the employees are rude. She was very upset I was writing a review. I'm a huge fan of supporting local businesses this whole situation makes me very sad. Wish this store had better management and employees.

Extremely unhelpful group of people. I told them that I was in a bad situation with my cat alone in…read morea hot car outside of her cage with poop all over her and they offered me a little to no help at all. In fact, in the middle of me checking out one of the girls complained to her boss that she needed to go on break. Even though I had explained to her and her boss that I was in an emergency situation where I needed to be checked out as quickly as possible it was prolonged because the girl checking me out, needed to go on break immediately during my checkout process so they had to switch positions in the middle of it all. There was multiple opportunities for them to offer me some help, but they chose not to and instead wat watched me struggle and seem to not give a single f. This was two days before Christmas. Extremely disappointing. poor staffing poor management.

There is a lady here heavy set looks mid 30s who wears glasses black hair always has her hair in a…read morenasty looking bun and she is absolutely rude every time I come here I dread having to see her she is rude unprofessional and just overall doesn't seem like a good person took a personal phone call and was rude to them on the phone infront of customers ... if you work in customer service that's not a great way to act. everyone else in this store is so nice and always smiling she just rolls her eyes or huffs when you ask for help.

I, too, had a horrible experience here. If your dog is in any way in need of help, this place is…read morenot the place to be. I am convinced they ignore the pets and have no idea what dogs get what meds. They were partially responsible in my dog having to be put down less than a week after having picked him up.

Awful experience here. I took my dog twice. I hesitated to leave him because the back room seemed…read moredirty and the kennels unclean, but I figured he wouldn't be in the kennels so I didn't worry to much about it. After the first time he seemed exhausted so I figured he had a good time. The second time I took him he didn't want to go back (should have been my first clue) then I went to pick him up earlier than planned, around 4:00pm, and when I arrived no one was there, lights were off and dogs were in the back room in kennels, not playing outside. I called the cell number and the work number, no one answered and no one on the property. After about 35 min, she showed up finally and took my dog out of a kennel and gave him to me. No apologies for having no one on the property with all the dogs, the lack of communication or anything. But then she kept telling me how much fun he had and how I should come back and that she'd send me photo and video to prove to me that my dog got playtime (without me complaining or initiating any of these comments, so I think she could tell I was displeased just from my expression.) I did not go back. I don't see a point in paying money for someone to stick your pup in a kennel and go shopping or whatever was happening there.