I'm blown away ... these are the most Beautiful and Stunning flowers I have ever received !!!…read moreHappy Mother's Day

My Dad passed in Nov this year so I called Stemmed Designs (they had been recommend by family) and…read moreordered flowers for his casket. I knew what I wanted and even had a pic of it so I asked if they could provide something like it and they said they could. I sent then the pic of the flowers then we discussed how and which flowers they would use. It was perfect because they used some silk hydrangea that looked very real and we were able to take a few to save as souvenirs instead of dead and dried flowers. It was expensive but well worth it. The arrangement was delivered on time and in perfect condition.

I don't live in San Angelo, but my family does and I wanted to send a "get well" bouquet to my…read moremother after she had surgery. The only flower shop I remember from when I lived in Angelo is Shirley Floral, and the ratings and reviews on Yelp for them are pretty awful. Your company shouldn't need a dedicated representative to sift through reviews on Yelp to apologize for the company's screw ups. After looking through multiple options on Yelp for San Angelo I ran across Southwest Florist and was so glad I chose to go with them. The website was mobile friendly and easy to use. I placed an order after hours the night before I needed the flowers delivered and hoped for the best. I was not disappointed! Mom received a beautiful bouquet before noon (as requested) and I would recommend Southwest Florist a million times over to anyone looking for reliable service and stunning flowers.

I was disappointed in what was received I went to the best sellers and came across this from what…read morethe pic showed online it looks full and nice but that wasn't the case.

Rocksprings is a drip of heaven that is filled with the a community of kindness and compassion. It…read moregrips my heart and leaves its imprint every time I'm there. Lil Texas flower shop has been a blessing to our family thorough so many times of sadness and joy. We are blessed and grateful for you !! Today I made a friend. I forgot to get your name but our paths are similar. Thank you for your gift to the family and community and service to our country. Libre De Opresso! From Hope Mills, NC to your little piece of Gods country in my homeland of Texas, thank you! And yes, we highly recommend you for your excellent service :). Lisa Mendoza

It is a lovely bouquet and the one delivered to my friend was exactly what i expected. She was very…read morehappy and thought the quality of the arrangement was very nice. I appreciate Bouquets Unique making it easy for me to make y friends feel special.

I usually order my flowers in San Angelo, TX from Shirley's, but I thought I'd give this florist a…read moreshot, and what a disappointment it was. I ordered a plant for my mother as a token of my condolence for the loss of her beloved pet. The plant I selected from their website was just what I was looking for (or so I thought). I was actually impressed with the delivery time- so that was a positive. However, when my mom sent me a picture of what was delivered, it was a sad excuse of a succulent and definitely NOT what I ordered or what was represented on their website. See the pictures for yourself. Sadly, I had to tell my mom I'm sorry for the plant that arrived because it looked pitiful. My mom had to take time out of her day to drive to the florist to show her what was delivered, thinking the situation would be supported with customer service--it was not. It was neither service nor customer friendly. The "florist" presented excuse after excuse, rather than being supportive and making the situation right. Finally, after much dispute and back and forth, the "florist" replaced the plant with a new container-this took 5 days! The replacement was better but still not what was ordered. And to add offense to injury, "florist" wanted the original container returned. Are you kidding me? I will never use this florist again. Customer service is simple: listen, know how to apologize, take ownership, and go the extra mile. They must be drowning in business because none of these approaches were taken, so they don't need my repeat business and they don't need yours! I usually order my flowers in San Angelo, TX from Shirley's, but I thought I'd give this florist a shot, and what a disappointment it was. I ordered a plant for my mother as a token of my condolence for the loss of her beloved pet. The plant I selected from their website was just what I was looking for (or so I thought). I was actually impressed with the delivery time- so that was a positive. However, when my mom sent me a picture of what was delivered, it was a sad excuse of a succulent and definitely NOT what I ordered or what was represented on their website. See the pictures for yourself. Sadly, I had to tell my mom I'm sorry for the plant that arrived because it looked pitiful. My mom had to take time out of her day to drive to the florist to show her what was delivered, thinking the situation would be supported with customer service--it was not. It was neither service nor customer friendly. The "florist" presented excuse after excuse, rather than being supportive and making the situation right. Finally, after much dispute and back and forth, the "florist" replaced the plant with a new container-this took 5 days! The replacement was better but still not what was ordered. And to add offense to injury, "florist" wanted the original container returned. Are you kidding me? I will never use this florist again. Customer service is simple: listen, know how to apologize, take ownership, and go the extra mile. They must be drowning in business because none of these approaches were taken, so they don't need my repeat business and they don't need yours!

Growing up in Crane, I really wanted to support a local business and use Georgie's this Mother's…read moreDay. I live over 300 miles away, so attempted to phone in my order (for my mother who lives in Crane) the Friday before Mother's Day. I know this is a busy time, especially for a small business. I tried no less than 11 times to reach Georgie's Flowers over the phone during their business hours, while I was at work myself. In desperation I tried once even when I was away from my wallet. This was, of course, the only time that the worker at Georgie's (not sure if it was the owner) picked up. I explained I had been trying to get through and would like to place an order over the phone, and asked if I could please call her back in a few minutes when I had my credit card handy. The woman kindly obliged over the phone, but failed to pick up *any* of my subsequent phone calls. This was extremely disappointing and I expressed my displeasure over the phone, several days later. People, I understand that resources are limited in a small town, and things go at their own pace. That laid-back attitude is part of the joy of living in a small town, rather than a bustling city. But I loathe unprofessional behavior, especially from a business owner. If you have two lines, please use the "hold" function to answer both, at least long enough to communicate that you are taking an order, and request that the second caller try back in a few minutes. Also please have the foresight to hire additional help during peak times like Mother's Day if you anticipate having a rush of business. I was very disappointed to have to give a small, local business a negative review. But I would *not* count on Georgie's for your flower delivery needs, especially if you are in a time pinch.

Georgie's has saved me a few times now! We just moved to Crane a few months ago and I have already…read morehad to turn to Georgie's to save me. Today, my daughter forgot a snack for school and I called Georgie's and they are making a delivery to my daughter! They have been so wonderful. Thank you!!!!!