Petals To Go is now my go-to florist in the New Braunfels area and I suggest you use them as well. Here's my story: From an online source I ordered fresh flowers to be sent to my sister-in-law in New Braunfels upon the passing of her father. After making arrangements several days in advance for Wednesday delivery, I called back one day later to change the delivery day to Friday, two days later than originally planned because my family would not be home from the out-of-town services before then. I was told by the online service that the change would be made. It wasn't. Fortunately, a neighbor rescued the flowers before they could freeze on the front porch Wednesday, but the flowers were certainly not providing my sister-in-law any comfort or enjoyment as she was out of town. I called the online florist and they said the flowers would be redelivered at no charge to me, but I was uneasy as I had no confirmation of this just as I had had no confirmation of my request to change the delivery date in the first place. Rather than contacting the online floral service again, I called the local florist - Petals To Go. I know now that I should have called them in the first place and will do so in the future. The woman I spoke with assured me that the flowers would be redelivered on Friday as requested and she would even make the second arrangement look different from the first. She did not know the cause of the mixup, but she took care of my request with professionalism and compassion. My brother sent me a photo of both arrangements made by Petals To Go. read more

Hate to leave a sour review but I live across texas and ordered flowers to be delivered to my mom for mother's day, and when she sent me a picture of what she received I was severely disappointed. Her bouquet consisted mostly of filler greenery, and what minimal flowers that were actually there, looked aged and some already beginning to wilt. Maybe I'm new to buying flowers, or my expectations were set too high but I definitely expected more for what I paid for. read more

Professional service and beautiful flowers Will use in the future .

Ordering funeral flowers is a tender time. Customers trust a florist to care enough to create a special memory for friends or family. This florist's employee made a mistake, it happens, but when I went in to have them correct it, I was made to feel like I was trying to cheat them! Yet I was the one that was cheated. Find another florist, who actually comforts grief. read more

The flowers they made for my baby boys funeral were absolutely beautiful. I requested a heart arraignment and a casket spray of blue and white with hints of yellow and orange to make it a little more cheery. I was expecting a touch more blue but was really happy with how they turned out. read more

Petals To Go - Florists Near Me - New Braunfels, Texas

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I keep ordering from Petals to Go because their work is great! You know when you look at floral arrangements on Pinterest and then try to buy those in real life and you're completely disappointed because everything is so standardized? Well, since I've been ordering from Petals to Go, I've been ABSOLUTELY SATISFIED! Here's today's birthday arrangement. I chose Designers Choice, did a floral upgrade, and then in comments requested a similarity color scheme flowers and beautiful greens. I just love how the peach roses complement the hydrangea and the purple stems in the back. This mother/daughter team is running a great business. And, this was a same day order that was delivered by 12pm, impressive work! I am also posting my last 2 orders. read more

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I have used them twice and my wife absolutely loved their creations. I don't know where they get their roses or what they do, but they are huge and last twice as long as others. They are friendly folks who clearly take pride in their work. 5 stars. read more

Beautiful, fresh flowers! The perfect compliment for our prom couple. Would recommend in a heartbeat! read more

Petals To Go - Matching corsage & boutoniere - Florists Near Me - New Braunfels, Texas

As the daughter of a florist my expectation are fairly high however, reasonable. I ordered through a third party site and unfortunately this florist is the one to get my order. The arrangement I had purchased was titled "Garden Romance" it should have been titled "Whatever We Have In The Back Of The Fridge". Let me start of by saying I DID agree to substitutes in the event that one or two flowers were unavailable because 9 time out 10 that's going to happen. What my mother-in-law received was no where near the agreed arrangement and as much as the manager would like to argue it equaled the dollar amount, I disagree. The arrangement I ordered was suppose to be soft pastel colors consisting of purple hydrangea, light pink spray roses and white asiatic lilies. The arrangement that arrived consisted of all white flowers, some cheap looking daisies, white roses and a few terribly placed hydrangea with about 2 pieces of greenery. The entire arrangement was lopsided and had petals missing off the focal point flowers. My $75.00 arrangement I could have done on a $30.00 budget at home with no prior training in floral arrangement. After talking to the manager and emailing in photos she declined any sort of reimbursement and suggested I have my mother-in-law drive the flowers back to their store for a "exchange"..on her birthday...during a pandemic. So long story short, don't waste your time with these "florists". read more

Beyond expectations! Thank you. The Texas basket is amazing. My mom loved it. Thank you for coming through at the last minute. read more

Petals To Go - Texas Gift Basket - Florists Near Me - New Braunfels, Texas

We used their services for our Wedding. Our original date was in July, but when Covid hit, we moved it to September. A lot of other people had the same idea. Even though they had booked another wedding for our new date, they agreed to take on our wedding too. They had 2 weddings booked for the same day! After a long pause, we set up a call to discuss our floral plan again. I completely changed everything and they were very understanding and accommodating. After that meeting, I changed it again! Not realizing I picked more expensive flowers, the new invoice was over our budget. They reworked some of the arrangements so that it would be within our budget. When I finally got to see the finished product, I was blown away. Not only was it exactly what I envisioned for our wedding, it was more than we could have ever imagined! We felt so lucky to get such beautiful arrangements we thought we could never afford. read more

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I called the day of my very picky Mother-in-Law's birthday for a floral delivery. I didn't know what to get, so I gave them the budget and occasion, they asked me a few questions, and said they'd be glad to accommodate me. She received them as promised and LOVED them. I will not hesitate to use them in the future! read more

Horrible service. Didn't acknowledge me in the shop, then had to hunt someone down to get service. Ordered bouquet for my sick mother. First their prices are way too high, second what I ordered and what was delivered to my mother were grossly different - the bouquet delivered was half the size of the bouquet I ordered, and the flowers were already wilted when delivered!!! I do not recommend anyone purchaser flowers here! read more

I received flowers for my birthday on two of the flowers were wilted and almost dead. Usually when I get flowers it takes a week for them to look like these on the second day. read more

we recently just received a funeral easeal for my step dad and when dropped pff we noticed all the roses were wilted and nearly dead, theres brown leaves and brown petals on the roses, also the sunflowers literally look like someone crushed them with there hands, i thought this place was a great idea but i guess i was wrong on that one. read more

I worked with Shirley at Petals to Go for my wedding flowers. I talked to them quite a bit and had great customer service every time. The bouquets they provided were beautiful and they were very attentive to what I wanted. I wasn't thrilled with the trial bouquet that I used for my bridal portraits, so I went in to talk to them a few days later to specify my desires for the day of the wedding and Shirley was extremely receptive. Everything on the wedding day was stunning and exactly what I wanted. The customer service here is top notch. read more

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I had a very unsatisfactory experience using Petals To Go. I called to ask if they were able to do flower crowns for a maternity shoot and the woman who answered didn't even know what a flower crown was. After I explained, she went to ask a designer, who said they were able to. They asked me to send them pictures, which I did. Never heard back. Emailed again the next day. No response. I called the day I was supposed to pick it up, to which I was told they didn't complete my order and that pictures were never received. I was of course angry, so the woman who answered the phone let me speak directly with the designer who then told me the email address I was provided was incorrect. So they sat with an unfinished order in their system, had all of my contact information, and no one felt they should reach out to me to confirm or finalize my order. I forwarded my email to the correct email and got a call saying they could still make it for that day. When I went to pick it up, I was very disappointed. I asked specifically for cabbage or garden roses, yet only spray roses were used and what was given to me looked absolutely nothing like the pictures I sent. $50 is the most I've ever paid for a flower crown, especially for one that looks absolutely nothing like what I wanted. I am very disappointed with their inability to run a smooth operation and with their work. I will not be a returning customer. read more

Petals To Go - Florists Near Me - New Braunfels, Texas

I often tend to put things off until the very last minute. So it was today, Veterans Day 2017. I tried calling several florists and kept getting recorded messages. Finally I remembered seeing Petals To Go on hwy46/Walnut just inside loop 337 in New Braunfels. I called and asked for 4 small bouquets to take to the National Cemetery in San Antonio. Now mind you this is at 10:11 on a Saturday morning? They asked me when I needed them. I said by noon if at all possible, thinking fat chance. The young lady took my name and number and said they would have them ready. Me being me showed up 15 min early. I was pleasantly greeted and told they were just finishing the order. When checking out, the sales person told me it would be the amount we agreed on, then asked if I was military. Before I could even respond she said we'll give you the discount. After signing the receipt I picked up the flowers and started out. Before the flowers even cleared the counter both the sales person and florist thanked me again and thanked me for my service. As I said before Petals To Go was not my first choice but they will be in the future. Only next time I'll try not to wait till the last minute. I am really impressed with the whole transaction and highly recommend them for your floral needs! read more

The last floral purchase I made in New Braunfels (at a different, highly recommended flower shop) was a complete bust. I spent a fortune on flowers for my daughter-in-law's baby shower and they arrived wilted and in terrible condition. So, this time I went to Petals To Go. I was there to make the hardest floral purchase of my life, my sons funeral flowers. I had concerns because I obviously needed these to be perfect, after all, this was the last gift I'd ever give to him. I chose a substantial casket arrangement and a standing spray. I made my likes and dislikes very clear. Petals To Go did not disappoint. Both arrangements were stunning and fresh. I am extremely appreciative of the care and consideration I received both in the shop and at delivery. I will be forever grateful. read more

Had a last minute corsage request for daughter's baby shower. Granted it was a non traditional corsage. It was to be worn/tied by long trailing ribbons above the baby bump- much as a belt would be. I sent them an email with a pic of one found on Pinterest. They responded the next day saying they could do it. The price quoted was a little pricey, but considering it was to be made in 2 days, I agreed. Sadly, the corsage was too heavy & unbalanced. No matter how we tried to tie it, it wouldn't lay flat. Sadly after messing with it for over 15 min and it constantly flipping over backwards (looked like she was wearing it with the raw taped backing facing out & flowers pressed against her) we just untied it.. Tried pinning up by her shoulder and it was too heavy to wear as a regular corsage as well! Total waste of $50 since it was impossible to wear no matter how we tried. read more

New Braunfels local. Went here same time last few years and purchased 30 roses for my wife's birthday. Went back this year and tried to purchase 31 they have doubled in prices. From 65 to 155. I asked them to match prices. They wouldn't. So they told me they fired the person that had done my flower transactions the last three or four years in a row. How convenient! Called local HEB and was shocked in price difference. $45 for 3 dozen. read more

Went in today to get some flowers for my mom. I walked in to the shop and didn't see that many flowers on display- I'm sure due to covid, so I asked the lady working for help. I asked if I could buy flowers by the stem instead of an arrangement, and she said yes. I told her that I wanted 3 lilies and she said they were each $6. The world outside of the floral shop would agree that my total would be $18. But not quite. The lady did not ask what they were for, chat, just generally odd service when I could go to HEB for the same flowers for cheaper. The lady was "wrapping up" the flowers in the back for what seemed like so long- must have been 10 minutes. While I waited another employee checked me out and told me my total was $27. Honestly, I'm a 19 year old girl so I have a hard time speaking up for myself in these types of situations. My internal monologue was that it was bad business to tell a customer a price then charge them more than the agreed upon price. I left with the flowers (which were beautiful) thinking that maybe all floral shops felt like a cartoon character on the corner of times square. When talking to my mom though about my experience, I was validated that this was, in fact, not right. My mom called the floral shop and was told curtly that I also got greenery and wrap and a bow, which I did, but wasn't told about an added cost. I've gotten similar packaging at HEB my whole life at no additional cost. She didn't sound sympathetic or even like she valued our business. Simply won't be going back because of the service. read more

If I could give negative stars I definitely would! Terrible customer service ! I needed flowers for a funeral... I had a price point I mind, I was willing to go over but, OH MY GOSH... they are robbing customers! The " designer" would not speak to me about the item I wanted. I wanted a patriotic spray for a retired Navy veteran. They instead tried to sell me a FOUR inch plastic "URN" for $150.00+++ NOPE I asked about a plant..... $$$$$$$$ I might have considered spending $$$ had there been any customer service involved! I won't even mention the crazy delivery fee involved to a funeral home a mile away. I came home and ordered flowers online... I got exactly what I wanted for the price I wanted , delivered today BAM probably arranged by " Petals To Go" BAHAHAHAHA !!!!!!!!!!!!!!!!!!!!! read more

I called from California today, late morning for me, early afternoon in Texas. Shirley helped me & was so sweet & accommodating and was going to get my delivery out this afternoon to my friend. I can say with 150% certainty, I will be back. Thank you again Shirley for your kindness. read more

So Disappointed, I purchased flowers for my Mother's Funeral first one was to be a wreath built around a picture I gave to them at time of ordering. The picture was slid behind the wreath and the wreath was too small for the picture The picture was not even centered. The second was to be set on top of a 16*20 picture with clips to mount on top of the picture. What I received was a ball with two holes and no way to mount to picture and anytime I picked it up to try and place it the flowers just fell out. Both where nothing like I say in the books they showed me. These two arrangements were to be the center point of the funeral. The other small arrangements for the lobby where ok but again not what I was shown in the books. All in All this just added to the grief that I was experiencing. read more

My experience on April 4, 2018 was horrific! I went to the Petals To Go website and requested a "Custom" order, thinking "custom" meant you could request a personal arrangement for a little higher price. My friend's 60th birthday was that day and she LOVES sunflowers... I added remarks in the "Special Instructions" box asking for big, beautiful sunflowers with a few orange roses interspersed. When my friend sent a text, thanking me for the flowers, she also sent a photo. I had to do a double-take, thinking someone else had sent her those flowers. It was an arrangement of PINK carnations, tulips and roses! WHAT????? I was livid! I spoke with Shirley (owner), and asked for my money back. I was extremely disappointed and my friend was very confused as to why I would send her pink flowers. First, Shirley apologized for the mistake. She admitted the arranger failed to read my "Special Instructions". Shirley's solution: "We can pick up the flowers and refund your money", or, "If you don't want us to pick them up, then I can refund half of your money". Again, WHAT?????? I couldn't believe my ears!!! Totally shocked at the LACK of customer service and the lack of interest to retain a good customer. Shirley also informed me her shop did not have sunflowers in stock. Well... If the arranger had read my special instructions, in the first place, I would have expected a phone call to advise they were OUT of sunflowers so I could cancel and go elsewhere. After going around and around and around with Shirley, and she suggesting they deliver a Gerber daisy plant to my friend, she said she would take care of it. I asked her NOT to deliver anything else to my friend's house. I inquired as to "how" she was going to take care of it and she replied, "I'll take care of it". I said I certainly hope so. She then came back and said to me, "Oh, so now you're calling me a LIAR?". I said, "No, ma'am, I am not calling you a liar. I just want my money back and need to know your intentions." Shirley then replied, "Yes, I know... You're wanting something for nothing!". At that point, I hung up... She did refund my money, but she also lost a customer who was happy with her before this ridiculous incident... In addition, the roses were dead in two days... read more