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    Petco

    2.5 (24 reviews)
    Open 9:00 am - 9:00 pm

    Services - Petco

    Bath and groom only

    Petco Photos

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    Reviews With Photos - Petco

    Terrible grooming job by Natasha! I've been going to Petco for almost a year now with my dog and haven't experienced anything like this before. I took him in for a cut and expected for them to cut him shorter due to some matting but when I got him back his entire face was also cut short which I didn't agree on and there were a nick on his eye as well as his under belly! These areas didn't not even need to be cut!! Additionally the job which usually takes 4 hours took 6.5 hours, and they did not call to update me at all! I didn't not approve his face too be cut short, and I had to call them multiple times to check in on him. Also he was there 6.5 hours without water or being taken to the bathroom!

    Turtles

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    3 years ago

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    Petco Support

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Pet o is now charging $.10 for a bag to carry out the stuff you just paid $40 for. I don't think I will frequent this store again.

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    3 years ago

    Very helpful staff. The store has a wide selection of products. Some items seem to be more expensive but the quality is good.

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    3 years ago

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    6 years ago

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    Diane

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    7 years ago

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    4 years ago

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    6 years ago

    Great experience for my new puppy, good grooming and training classes. Prices are high on some items you can find cheaper at other stores

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    5 years ago

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    Petco Support

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    12 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    Petco Support

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    9 years ago

    Rude employee that didn't let me look at the ferrets without yelling something at me across the store. Would never buy anything from here.

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    11 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - Petco

    PetSmart

    PetSmart

    (27 reviews)

    We had the BEST experience with my dog!! I had booked a doggy day care for my graduation because my…read moredog sitter fell through last minute. When I went to see the facility the day before I graduated to drop off her vaccine record, I found that the doggy day care didn't exist and the location was just an abandoned mall on a dodgy side of town... I had to quickly brainstorm to figure out where I could safely leave my dog so I could walk at graduation! We passed this PetSmart and I went in and explained the situation to the grooming team who so generously offered to book my dog a bath and brush while I walked so she would have a place to safely stay! I was able to walk and celebrate with my family and my dog was so happy when I picked her up. The whole team was fantastic and took such amazing care of my dog!! They were so kind and even wrote me a congratulations note when I picked her up. I felt so celebrated and grateful for people who really love dogs and helped me out in a difficult situation! Thank you to the entire team who helped me out in a really stressful moment!! I'll never forget it! :)

    Went to get a pair of goldfish for our 5 gallon tank. Worker refused to give us two saying…read more"goldfish aren't social" a quick google search proves that is wrong. She also said 5 gallons is only big enough for 1 goldfish. Again a google search shows 2-4 for a 5 gallon tank. The worst part is she says all this in front a 10 gallon tank with over 50 goldfish in it. Will never go back.

    Beardy and the Beast K9 Development

    Beardy and the Beast K9 Development

    (7 reviews)

    So glad I called Zach to help me establish a solid relationship with my cane corso/pit bull mix…read more Zach was beyond helpful during our month together, and my dog quickly became his biggest fan. We did training sessions at the park, the dog park and the farmers market together to work on training in real world scenarios. Since working with Zach I'm much more confident in my role as my dog's owner and I'm more confident in handling different situations that come up. As promised, Zach has remained available as questions have come up since our month wrapped up, and it feels great to know that I have an expert in my corner as Bodhi grows and continues to change. The things Bodhi and I learned from Zach continues to help us today and I know they will help for many years to come! I continue to teach Bodhi new things using techniques that Zach taught me. I highly recommend Zach for a training approach customized to your family and your dog, rather than some cookie cutter approach from a bigger company.

    Zach is exactly what we were looking for! Most trainers were pushing board & train and/or using…read moree-collars, and we'd just adopted a 3-month-old puppy. We're not using an e-collar on a puppy and honestly, we didn't need her disciplined. We needed to establish a relationship and be given proper communication skills. Enter Zach! He gave us this and more! He has given us skills that we will carry with us all our lives and has transformed our relationship with our puppy. We will forever be grateful to him.

    Canine Adventure

    Canine Adventure

    (21 reviews)

    Southern Fan

    These folks are amazing. I called them to get urgent help for me door-eating dog, and they came…read moreover that same day to meet him. By the end of the week they had him on a schedule, walking 3 times a week for a half hour, to train him to walk on a leash. Once he can do that (which may take a while, he's hard-headed :)) he is going to go on adventure walks with them, which are basically long hikes with 2-3 dogs at a time, that completely tire your pooch out. I have two walkers that work with my dog, and they are both awesome. They send me an email after every walk, with pictures of my dog and a progress report of how he's doing. They also are bonded and insured, and offer to keep keys to the house so they can come in while you are at work and exercise the pooch. And get this- it's $20 for the walk... and $5 for every extra 15 mins! And that is for one or two dogs... very reasonable. So much so that I can definitely afford the 3 days a week walking, and seeing my puppy so happy at the end of the day is worth it. Love these guys.

    UPDATE: 7/23/17: I'm…read morewriting an update to this review 7 years later, still as a loyal client of Canine Adventure. Unfortunately, my 3 boys (Ozzy, Tyler, and Bono) have since passed away, but my 2 new pups (Cannon and Hollywood) are still regular adventurers. They get to go hiking and swimming with Marti every couple of weeks - with Cannon generally finding some enormous stick or piece of trash to keep him entertained and Holly swimming laps in the river and playing chase with other dogs. They always come home happy and tired. There is a review posted from someone named "Matin" (which I assume is made up as it is a brand new account and contains false information) that says someone from Richmond Boxer Rescue steered him away from CA. I am the founder and president of RBR and a loyal client for almost 10 years now. Many of my fosters and volunteers use them and love them as well. NO ONE from my organization knows who this person is or said anything negative about CA, so that is a blatant lie. Review from 2010: I cannot say enough good things about Josh and Canine Adventure! Aside from actually being able to sometimes make my boxer, Ozzy, slightly tired (a nearly impossible feat), Josh was always reliable, responsible and ended up being a good friend! My own dogs (Ozzy, Tyler and Bono) were lucky to get Adventure Walks with him every week! The highlight of their week was seeing Josh pull up in front of the house! In addition to working with my own dogs, Josh graciously worked with my many fosters through Richmond Boxer Rescue. He donates his time to several other local rescue groups as well. The walks and training were an invaluable asset to the foster dogs as were the AMAZING photos he would take on the walks! We moved to the west coast but would still be loyal clients if we were in Richmond! I so wish there were a service like this available here!

    PetSmart

    PetSmart

    (26 reviews)

    If you're like me and shop with the "get in, get what I need, and get out" attitude, this store is…read morefor you. They are well stocked, and the layout is very straightforward with organized shelves. Cashiers are efficient and also quite friendly. You'll be in and out in no time. However, if you're someone who likes to browse and ask for assistance or general information of someone, you may find yourself disappointed. As a former employee of petsmart, I know how much the company LOVES cutting payroll, and this location seems pretty impacted by it. I've been in there several times where the floor was just the cashier and the manager on duty. I can't speak for the training or grooming services, but as a standard shopper, I am satisfied with this location. It's just that not everyone will be.

    Be warned- they sell fish with ich and are then apathetic when told that there fish issue caused…read moreus to lose our long established fish tank population. Looks like maybe their fish tanks share water and they don't spend any time quarantining new fish to determine if there is a problem was very sad to lose our 7 to 10 year-old fish population if you buy fish here, I would suggest quarantining them for two or three weeks before adding them to your tank. I also think the apathy of employees reflects how much they care about delivering good products to their customers, so when the employees don't give any indication of caring, they are probably not maintaining their tanks or caring about selling fish that a re e diseased. . Be warned!

    Petco - petstore - Updated July 2026

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