I had a tooth extracted this morning with Dr Koli. I couldn't ask for a better dentist. She is…read morefriendly, polite and the best dentist that I've ever had. You won't find a gentler dentist. She gave me three shots of nova cane, the last one in the roof of my mouth, I never felt any pain. Dr Koli explained everything she was doing. It's not fun having any extraction but she makes it very comfortable for me.

Jim was very knowledgeable and informative, and I felt like I left knowing what I needed to doread more

I have had this appt today with Dr. Altman scheduled for a long while. I've had a problematic tooth…read morefor years.. I've had a root canal on it, a crown, etc. with another dental practice. We weren't happy with that practice for many reasons, and Altman Dental was recommended to us by many families that we are friends with. He sees me and my husband and even my 9 year old! He LOVES Dr. Altman ( even more than his Pediatrician which says a lot!). I just came here to say that I always have a great experience with the front desk ladies, while I'm in the chair Dr. Altman is conversational and is humorous and informative and explains what's happening as he's doing it. Today the first step of my implant has started and I needed this tooth pulled. It was a great experience! I don't doubt that he will check on me later. If you are looking for a new practice, I highly recommend!!! I have even seen Dr. Gellert and he's wonderful too. So glad we switched years ago. You will be in great hands coming here! 5 star practice from when you walk in and see the staff, to cleanings and procedures with the dentist! Thank you Altman Dental! Carrie Tsakiris

Dr Altman and his staff are wonderful and friendly. They take the time to explain everything they…read moreare doing, and what they are planning to do. I have only been a patient for less than a year, due to a change in insurance. I would Highly Recommend them.

I had a horrible experience at this dental office and I don't recommend it…read more I believe this was my dental office for a year. I had come here a couple of times for a cleaning and some x rays complaining of tooth pain. There was a specific doctor I had seen on this particular day for tooth pain. I don't remember her name and she didn't work much longer at this dental office after this incident happened. I went in for tooth pain on this particular day. When I got to the office, they did a visual check of the area where the tooth was that was in question. I couldn't pin point exactly which tooth but had an idea. It turns out, I was correct on which tooth was causing the pain. The technician took an x-ray and brought me back to the room to wait for the dentist to look at my x-ray. *I didn't see the x-ray that day! The dentist didn't ask or offer me to look and I didn't think to ask. The computer was behind my head. The dentist proceeded to tell me she didn't see anything on the x-ray and saw no visible signs of decay or anything unusual. She told me to come back in 2 WEEKS if the pain persisted or didn't get better. Welp, 2 DAYS later, I woke up with serious pain and swelling of the right side of my face! The side where the tooth was in question. I scanned around the left side of my mouth with my tongue to discover something that felt like a PLUMP BLUEBERRY! Oh, of course it's Saturday and I have school all day! I called the dentist and said I needed to be seen right away and explained the situation. They saw me in 30 min with a different dentist and she informed me I had a tooth abscess and they needed to drain it immediately. It was so tender, swollen and painful they could barley numb me to drain it! It took quite awhile and a lot of pain!! I asked why the previous dentist didn't catch the start of this 2 days earlier. She said it's not always possible to see the start of an abscess. We looked at the x-ray together and quickly discovered the tooth in question was not even in the x-ray that was taken!! The technician didn't get all the way to the back of my mouth and the tooth that has the abscess wasn't included in the x-ray! Why the first dentist didn't catch this is beyond me! I was livid! I said, well there's no way to know if it could've been caught because the tooth isn't even in the x-ray. They ended up waiving the emergency fee and charged me for the draining of the abscess and a couple other things. With that being said, I was charged some other fee or a higher fee than normal for this procedure because it was an emergency visit. Insert eye roll. Oh and insurance only covered part of it because it was an emergency visit. Insert another eye roll. Anyways, I kept coming to this dental office as long as the new dentist I saw would be my dentist. I had a root canal done, maybe 2. Don't judge me. She was great, but I could not stand the receptionists and BILLING! After almost every visit, i'd receive a bill in the mail saying I owed more money even though I paid what they said I owed at my appt. Please, get it togethe

I've been seeing Dr Potempa since I was a kid. He's easy to talk to and doesn't give you any BS…read more He's the type of provider that doesn't push anything you don't absolutely need. It's this trust and reputation that keeps me coming back. Even at a time my insurance didn't work here I still came and paid out of pocket because this office is that good. I cannot recommend this place more.

With a new job and a change of dental insurance I was in the market for a new dentist office when I…read morecame across Batavia Family Dental, on the list of providers. I am very happy with how things worked out, and I would highly recommend then to anyone looking for a good place to go. The first positive is ease of scheduling. As a new patient, I was able to get an appointment scheduled in just a few weeks. At past places, it has always seemed like it can take 6 months to get an appointment scheduled at a "good time." As a teacher I don't like taking time off for appointments, so I try to go 3:30 or later and those are always booked, here it was easy to get an appt relatively soon. The staff was very friendly. The hygienist who cleaned my teeth was very personable, she talked and was friendly, but didn't go overboard. Sometimes I find the hygienist gets too talkative when they have the tools in your mouth and it is a pain to talk, didn't find that here. They didn't suggest all sorts of work and things that needed to be done. My teeth aren't perfect. But I brush twice a day and try to floss most days a week and I feel that I have pretty good oral health. But some of the places i've gone seem to always suggest lots of different things I should have done, and I'm never very certain on if it needs to be done or if they just want to make money, but I didn't see that here. Overall, I am definitely not someone who loves going to the dentist, but the people at Batavia Family Dental made it an overall good experience.

Dr. Steve and his staff are friendly and professional. They make what could be considered an…read moreunpleasant experience tolerable if not enjoyable. They are open late in the day which makes appointments doable without taking time off from work. My family of six have been patients here for the last four years and I would highly recommend them to anyone looking for a new Dentist.

I have been going to Amherst Dentistry for 5 years now. Always good service. I just recently had an…read moreemergency, my filling fell out Sunday night, I called as soon as they opened on Monday morning, and was able to be seen right away. Got the filling replaced it no time during a super busy day in their office. Very appreciative of them getting me in! Highly recommend if you are looking for a dentist.

Amherst Dentistry is the best dentist on the planet... hands down. They have completely changed my…read moreoutlook on goin to the dentist. Kind, caring, patient and accommodating, for sure, and competent beyond all measure! I am so grateful for everything that they have done, and everything they have to do still!

Dentist and the Assistant are very friendly but the Office manager is not. Angry with me for…read morechanging Dentist because they are out of network, the end of my sons son's visit today she told me to have a good day and i could leave now. Cutting me off when asking about making the next 6 month appointment for my son. This isn't the first time she was passive aggressive, rude and condescending. Good thing An appointment wasnt made.

This is the best dentist anyone in my family has ever been to. They helped my sister out on…read moreChristmas Day! They have a real interest in their customers and keep up to date with journals, research, and equipment so you know you're getting the best care. Even my family out of state will schedule appointments while they are in the area. On top of all that, their prices are reasonable even without insurance. You have no reason to go anywhere else.

The office does a decent job of cleaning but every time I'm there, I have to wait 15-25 minutes to…read moreget my scheduled appointment. I find this disrespectful and am switching dentists because of this.