If you're needing a new roof, I feel your pain. That's a very expensive project and it's hard to…read moreenjoy while you're sitting in your living room. Everything in my home was builder grade, including the roof. In 25 years, large areas of these low grade shingles had granules that had washed away and the shingles were getting brittle. The boots around plumbing vent pipes had rubber seals that had rotted away, letting water get by. After asking friends and neighbors for recommendations for a good roofer, we got 3 bids for a replacement roof, and they were all nearly identical, if you only look at the price. I was impressed when Bryndon, of Advanced Roofing Solutions came out, he didn't climb up on the 2nd story roof. He sent his drone up for closeup videos. He told me that my roof could last a few more years but we agreed that it was smart to be proactive now. Bryndon answered all of our questions and didn't try to pressure us at all. When I received and compared the 3 bids, the Advanced Roofing Solutions offer looked much more impressive. It included the high quality of materials I expected and then some. We were in business. The crew was ready to start on our roof in a couple of weeks. The workers were all friendly, on time, hard working and very courteous. They cleaned up the area completely every day, too. They used a rubbery underlayment that has an adhesive backing so it sticks to the plywood roof. This is normally done to the lowest 3' of roof (if at all), but they covered the whole roof with this premium product. They used lead boots on the vent pipes, giving a good, longer lasting seal than rubber provides. They added aluminum drip edge flashing all the way around, to protect the fascia board. Why didn't the builder think of that? They used shorter nails on the lowest part of the roof, so nails wouldn't be sticking out under our open soffit. And finally, Advanced Roofing Solutions included a 50 year, 5 star warranty from CertainTeed that is transferable. I've shared my experience with neighbors who are also dealing with Advanced Roofing Solutions.

Sent photos of roof damage, and when he (Scott) found out I didn't want the entire roof replaced, I…read morewas told that it was only mildew, even though I had said that I could stick my finger through the wood, it was so rotten. I was treated like an idiot. He could have just said they don't do repairs at the outset. Not sure why my photo of the damaged section that was replaced is being used in their heading here - they never did any work on it. Maybe they're using it as a fake "before" photo.