My 21month old child attended this day-care for a short time November 2019- Feb2020. My daughter was admitted to sick kids hospital in December for two months she fought for her life. She was diagnosed with a critical heart condition ventricular tachycardia. We were still required to pay! The daycare stated that even though my child was in critical care ICU fighting for her life. They would charge us the full amount quote no exceptions could be made. They could not hold her place for a lesser fee either. But because we were hopefull she would pull through and eventually I would have to return to work and waiting lists for daycares in Toronto are long we continued to pay. We were advised by them we could find alernative care if we did not pay. They had last month's payment from us that they would not refund so we were stuck. She barely attended in Feb but they already had our last month's payment. They notified us that as per their handbook "if your child is sick you still have to pay" well my child had a critical cardiac condition came out of nowhere..not "sick" critical!! No concessions regarding the fee could be made regardless of the fact my child was on a ventilator at Sick Kids fighting for her life!! Definitely not a business or people I recommend any parent support. They wanted there blood money didn't care if my child lived or died!!!! How someone could do that and live with themselves especially when the owner has small children claims to care about kids is beyond me. read more