Owner is so willing to accommodate my older dogs quirks. He doesn't like dryers so they let him…read moreair dry even though it takes more time.

Groomers said I needed to tranquillize my Poodle for future appointments. She was hyper and very…read morenervous. My son took his fur baby there also and they had to clean up her cut because it was terrible. it is their job to let us know if there is a problem and if they should continue to do the grooming

This place is very loving and caring for your furbaby.. the place is very clean, they stayed in…read moretouch with my vet in Wisconsin. They are absolutely caring and loving vets and assistants... I am so grateful for their kind and compassionate care they gave my baby!!! Gratitude isn't a big enough word to express!!! I am greatful that my friend Greg Mork entrusted them with the care of my baby!!! She was doing really good until our trip took a bad turn!!! Thank you so much!

We started with these Vets almost 7 years ago when my pup was just 12 weeks old. the Vets are…read moreincredibly caring and loving. But good grief,, the staff is another matter. Picked our sweet cairn up from a teeth cleaning. His backside was covered in poop, dried poop. They had let this poor boy sit in his own feces for some time for it to be dried. I went back in and told them the issue. They handed me a roll of paper towels. We have a 45 min drive home, had to ask for cleaning supplies! Then the front desk is just rude. Called to order his 6 months of Nextgaurd (not cheap almost $200) before I could say anything she bit my head off stating we can't hold it. I let her grumble and said even if I pay for it you can't hold it. Oh well that's different. Try listening before you bite the hand that helps pay your wages. I'm sad to leave Sara but your staff has me looking for alternatives. Hateful is not good for business!!!!

They where amazing! I thought my dog would need to be put down from the cost and complications ive…read moredealt with since he was a pup! So bad i gave him to a friend!! Who found Dr. Wendy Smith! Not only was he in pain but had extreme fear aggression from other vets locally and had to be muzzled before even entering a building for care! In 1 visit everything changed! He walks in happy after major surgeries! His condition's are completely gone and his meds are affordable and maintainable now. Unbelievable the difference a good vet can make! I cant say enough good about her and her staff! But i recommend her to anyone with pets! Especially new pets! Save them from experiencing vet fear all together and start them off right!

I am so happy to have found such a great vet! Dr. Wendy and her staff have taken such great care of…read moremy two fur babies! I could not be more pleased!

They were very caring and an excellent to deal with the price was very reasonable. I would take my…read moredogs back to them for health visits or whatever we need I really like them.

I received a certified letter from Dr. Niess. This is the first we have heard from her about not…read morebeing allowed back to Animal Health Center. We never had a chance to speak with her directly since putting our dog to sleep. Any info she has is not directly from me, but rather what she was told from her manager and tech. The day I received my ashes back and after no calls being returned from Judy's I did say I should make a website to explain to the area that Judy's did us wrong. I also said I would file a complaint with the BBB too. Again, against Judy's for not returning all my dogs ashes. The day we spoke with the manager and was told we at least have some of our dog back and after she would not entertain any possible change in who they use for cremations I said I would write a yelp to explain this situation. I do not do things without first trying to fix the issues and the person being reviewed know it's coming first. As far as "picketing" the clinic, I did say I should park across the street and picket. Yes I did say that after I learned we were cancelled and my dog was suffering from red bumps on his anus. Also after breaking down in tears on the phone begging to be seen. I have no idea what months of problems are. I guess if you count the two months between losing one dog and needing medical attention for the other. In those two months we were allowed to come in and buy flea meds and heart worm meds. Who would have thought we were not allowed back? Attached is the letter I received. Just for transparency. I guess this ends my review and story with these folks. I hope this helps anyone avoid this grief when losing a loved one. I will always say Dr Niess is a great vet, medically wise. The staff is nice. Just don't complain about something so serious as this or you will be cancelled.

Our dog is large - 129 pounds as of Tuesday. He is also uncooperative in Veterinarian offices,…read morewhere he gets a little snappy and defensive. As he is a rescue we don't know all his history that might explain his behavior, but have learned that blood draws require sedation. Baxter County Animal Clinic was the sixth vet's office we have visited, and by far the best experience we have had. They understood his reluctance, and, rather than get him all worked up, sedated him, first inter-muscularly, and then into a vein. Blood drawn with little drama, and, after an extended recovery period where we never felt rushed to get him out of the office, Cinco was on his way home. Compassionate, smart care. So glad this clinic was suggested to us, and happy that our not-so-little troublemaker has vets that "get" him. Extremely reasonably priced was a bonus. Highly recommend this clinic.

First off...Dr Shed hit my puppy with the door not once but TWICE as she entered the exam room…read more (The rooms are super small..so maybe they should change the doors to open out instead of in) I'm sure this happens to everyone that visits this clinic. I also had my black and tan coonhound with me to have her anal glands expressed. I wanted to be taught so I could do it at home. her response "I have yet to see a pet owner become successful at it, plus it's pretty gross." (lady, get off your high horse and stop being so darn presumptuous) She has no idea who I am, what my experiences are, and what I'm capable of handling! Her assistant also pulled on my coonhounds leash, choked her, and even tried dragging her.. this is completely unacceptable! I yanked the leash from her hand and was appalled that I had to tell her not to do what she was doing. Back to my puppy: She gave him his last puppy combo vaccine and his first rabies shot.. SHE MADE HIM WHIMPER AND CRY OUT BOTH TIMES!! He's never felt discomfort or made a peep with his other rounds of shots! Mind you, she labeled the combo vaccine "the parvo shot," and I corrected her, and she popped back with "simplified" (this isn't a simple thing. I need to know you are giving my fur baby the proper vaccines.. this is supposed to be his last round of combination puppy shots. Your clients deserve to know in detail what they and their pets are getting.. not your "simplified" lazy& abbreviated version) She, right off the bat, insulted me and my puppy by saying she didn't understand the whole doodle craze, and why couldn't people just leave it at standard poodles like HER dog. (REALLY?! this is how you start your relationship with a NEW client?) She then proceeded to ask me if I planned on keeping my male puppy intact and I said possibly..bc he's such a rare color and exceptional breed (whoodle) his stud fee can range from 1k to 2k. She offered unsolicited advice..."Well, you better make sure the dogs are all health tested for burcellosis (stds), etc. I told her my dog came from a VERY reputable breeder (not from this area), and she would be arranging the pairings with healthy potential breeders that are most definitely health tested, including burcellosis. She said not to count on the breeder doing that testing bc SHE highly doubted they did. That most didn't (AT THIS POINT I AM HAVING TROUBLE NOT GOING OFF ON HER.. BUT HAVE DECIDED WE WILL NEVER DARKEN THIS VETS DOOR AGAIN AND WE NEED TO MAKE A VERY QUICK EXIT) she gave me a hard time about my other dogs records that weren't transferred over completely.. and kept trying to push for an exam, but I declined several times... I decided to make this horrific experience known publicly so others can make an informed decision on bringing their beloved pets to the likes of her. Dr. Shed, you have no bedside manner. You are rude, condescending, presumptuous, and overall, a toxic human being that will never see me or my angel fur babies again.

We had to board our dog while traveling to Houston for a few days…read more They asked if we wanted to have her bathed prior to being picked up and we agreed. The price for 5 nights, a bath with nails trimmed and ears cleaned along with a swimming session was very reasonable we thought. The staff was very friendly and the property was very clean. We will use them again when needed.

We just had our female kitten spayed with Have a Heart and we're bringing in a male cat to be…read moreneutered in a few days. I was very nervous about our girl having a surgery but she's home and doing well and they took excellent care of her. Beverly and the other ladies who do the phones and scheduling and work the front desk are very nice and so was Thomas, who called us when she was ready and walked us through what she'd need for recovery when we picked her up. I feel confident that everyone there truly loves animals and cares for them well and it makes me less nervous to bring my other cat in. They offer the best prices for spaying and neutering in the area, I called several places and none of them were as affordable as Have a Heart and they don't charge extra for the females and include shots as part of the already, low price. Such a huge blessing to low income families who are needing pets fixed. Thank you and God bless!!

Incredible all volunteer crew. They are all devoted to the care of the animals. Well run, awesome…read morepeople.

This place is AMAZING!! The bath tubes were high enough so I didnt have to bend over and there are…read moreramps so you dont have to lift your dog. The shampoo smells so good and last a really long time, they offer you 4 different types. They had everything we needed, blow dryers, lots of towels, nail trimmers, ear wash, happy hoodie to protect ears from dryer, and apron for us. On top of all that their treat selection is great, they have mostly other small business products and all safe and healthy. Lots of toys, clothes, collars, and enrichment options. Highly recommend this place! #shoplocal