Your standard gas and go station just over the Johnson St Bridge. It has the usual convenience…read morestore items and a Scotiabank ATM. It does not have a carwash like the other two local Shell Stations on Fort and Douglas. The main complaint is that they change the gas prices rediculously through the day. You can drive by in the morning and gas is 1.22/L then go by a few hours later and it is 1.34/L... Craziness! They are completely out to lunch on pricing, so good when they price it low and criminal when they price it waaaaay over everyone else.. Trying to make a buck. Other than the gas pricing the place is good and the staff are very friendly when you go inside.

Just left the garage - could not believe the mechanics attitude as I was dropping my vehicle off. I…read morelive down the road and have gone to Fairfield Petro for years. The owners Bruce and his son are great. BUT the I am p*ssed at the way I was spoken to and treated this morning- as a result I told the manager, took my keys and said I would take my business elsewhere - unreal. Jeff

These mechanics are incredibly rude and dishonest. They caused damage to my vehicle and then…read morerefused to repair it, let alone rectify the situation at all. They cost me a few hundred dollars (thankfully not more!). Do not bring your vehicle here. Not only do they display poor workmanship, but will not hesitate to patronize and condescend you in anyway possible. As a women, I did not appreciate being cornered by a group of male mechanics, and then referred to as a "dumb female".

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

We were on a road trip and wanted to wash our car, which had a lot of dust but nothing major. You…read moremust prepay, but there are no signs indicating that. The line moves slowly. I paid for the Ultimate car wash. When we exited the car wash, our car had streaks all over it. Dean, the cashier, agreed to give us another car wash and said we should have used the squeegee first. There were no squeegees by the car wash to use. We had to use the nasty ones by the gas pumps in which the water had been changed sometime last week. We went through again with the same result. Luckily, we brought chamois, which we quickly used to wipe down our car because I was afraid whatever soap was used would damage the finish. A full hour later, and because we did 90% of the work ourselves, we asked for a refund, which Dean unhappily provided. He said never to come back. There is absolutely no chance of that.

In a pinch, while others are closed, this place is a lifesaver! Great customer service too!read more

I wish they sold hot dogs at around midnight, but I didn't see any. Although, I was glad to see…read morethat the convenience store was open. It's Shell's gas station. It was small inside, but had what we were looking for like nail clippers, hair brush, snacks, like any other small convenience stores you see.

No receipt paper in the gas machine after paying and buying a car wash !!…read moreCan't get a car wash with NO PAPER in the machine So I go in wait in line to finally get to the counter And the lady behind the counter is so rude and unapologetic I'd rather get gas anywhere else but there

People that complain about gas prices in America, should spend some time in Canada! prices here are…read more$1.19 a litter, which works out to be about $4.76 minus the exchange rate of 26% would be around $3.70 American! So, think about that before complaining about high gas prices in America lol. The service is good, its easy to get in and out of this business, so would get gas here again, Esso BTW is Exxon in the USA I do believe.

it was pretty good store but the store does not sell hot…read morefresh pizza slices and as such you lose two points goodbye

Excellent Mechanic, honest, and thorough. Service attendants are very pleasant. Highly…read morerecommended.

My friend and I were traveling on Orcas Island recently. It was May 15 when my friend noticed she…read morehad a flat tire. We found this gas station on the island and stopped there to use the air compressor and get help. We both had a hard time trying to figure out how to use the compressor properly. My friend talked to a woman (can't remember her name) who worked at the gas station and she came out to help us. After a short time, we were able to get air into the flat tire and get on our way. Thankfully, the tire remained stable until we could get back home. My friend took her car in to a Bellingham Les Schwab and they found a large screw embedded in the tire. They repaired the tire. We were just so grateful to the kind woman who came out to help us that day. Thank you!

We were traveling from the states in our van when our brake light went on. Fairfield auto said they…read morehad a cancellation so they could fit us in even though they had a 2 week waiting period. They removed all 4 wheels and said our brakes were good. They charged us for inspecting the brakes but were honest about the fact that our brakes were good. When we got home we brought the van to our regular mechanic. They confirmed what Fairfield mechanic had said and replaced the brake sensors which solved the problem. It was scary to have mechanical trouble while traveling and on a limited time schedule. They were kind and honest. We are so grateful that Fairfield auto helped us when we were far from home!

I have dealt with them 2 times, and they were very rude :( I also at one point asked for…read moreclarification for something and they completely lacked any sort of understanding and ability to communicate clearly and politely.