I usually just stop in for crickets and heat lamp bulbs. Never had any complaints. Staff can sometimes be pushy when it's near closing time but what do you expect, they are anxious to get outta there after their shift. read more

I'd normally give this store 3-4 stars. Service is mediocre, but haven't had much to complain about here. My rating has gone down because they've added a Flock camera to their parking lot. I don't care to have my face and license plate reported to DHS, and ICE. Disgusting. read more

0 rating! the staff (girl with tattoos on hands) argued with me about the condition of the bettas. she said they were checked three times a day and that the fish I was refusing to leave the store without was in fact not sick. bs! I saw two dead bettas in cups still on the shelf, multiple sick fish including the one I brought home. The fish has velvet! a highly contagious Protozoa parasite. She was pretty rude discounting me and that employee is not the first I've seen like that at this location. I tested the water in the cup and the ammonia, nitrate, and nitrite levels were so high (poisonous level) it was disgusting! This general manager clearly needs to visit other Petsmart in the area and take some notes, start at the Applewood Village store! This location is gross and obliviously they have no pride behind their products or presentation. read more

PetSmart - Very sick betta - Pet Training Near Me - Arvada, Colorado

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Every time I go in when Megan is in it's a good day! She's very sweet and always makes sure I have the discounts on my PetSmart account. Thank you Megan! read more

Alex and Megan are so nice and helpful, they helped us get everything we needed for our new cat and signed us up for their app to get coupons! Highly recommend this location read more

We have been purchasing various supplies from PetSmart as first time hermit crab owners. We have had to visit different locations to get certain materials due to it not being in stock near our house. We purchased a hermit crab tank and starter kit at the Westminster location, which is farther away from us, since Arvada did not have it. We have struggled with temp and humidity control for the crabs (since they are tropical animals living in CO), so we have had multiple returns. Peggy has processed several returns for us in the past couple weeks. Today, as soon as we approached the register she glared at us. We showed her our returns, to which she stated two separate times with huffs, puffs and eye rolls to "next time go to Westminster". We were shocked by the sudden attitude, so we clarified if PetSmart was a chain and why we can't make a return here? Peggy said because it's easier. We asked if it was easier for her or for us, and she said it was easier for her. Confused, we asked why we need to go elsewhere and why she isn't wanting to process our return? She then stated, "Because people who do this kind of stuff and hop from store to store are stealing." Offended, we shared details as to why we were here (listed above) and she continued to shake her head, glare at us accusingly, and said "uh-huh" sarcastically. We couldn't believe it. So we confronted her and said, "why are you accusing us of stealing, that's very rude?!" And then she repeated her accusation. She called management over. She started whispering to her coworkers and managers, and when they were done, she explained our situation, and the current situation, again to the manager. He raised his hand interrupting us, and said "just process the refund". He didn't apologize for her behavior, he didn't try to hear the story. He looked annoyed he was having to be there, said what he said, and walked away. She stood there glaring and shaking her head at us mockingly for several minutes while another coworker processed our refund. So Peggy tried to refuse us service 3 times, talked to us extremely rude and gave nasty expressions for the entirety of our visit, and accused us of stealing twice. Never have I ever expected to be treated like a criminal as an obviously returning and regular customer who is simply trying to do best for their tropical pet in the high-altitude desert climate of Colorado. Is this how PetSmart treats all their customers?? read more

I have always been happy with petsmart grooming until today. The groomer i had left so I got a different groomer. I told her how I wanted my dogs tail and when I got her back they had cut everything from her tail. My dog now looks like she doesn't have a tail. She had a beautiful tail now it's all gone. I am very unhappy with the service. I am now looking for a new groomer. read more

It has what i need and the staff is nice enough but please feed the geckos. They are too skinny.

I have been going to different groomers for the past 5 years and finally decided to give Petsmart grooming a try based on the good reviews. I am so happy I did! Natasia and Taryn have both groomed my dogs and the job is first rate, top notch. They pay attention to details, ears, feet, nails, coat, sanitary areas are all done perfectly. Its so nice to have a thorough job done. So many other groomer miss things, but not these folks! Highly recommend; you will love this place. My pom looks like he's ready for the runway. Thank you! read more

PetSmart - Pet Training Near Me - Arvada, Colorado

We have just recently had to look for a new groomer, sadly the lady that used to groomer our golden doodle (Dipper) passed away. We searched and searched and could not find anybody with availability. We finally decided to try PetSmart. We were very reluctant but Dippers hair was getting out of control. When we arrived onsite we were able to speak with NATASIA (the manager) things were hectic at the time and she took her time to answer our questions as well as listen to our concerns. When we arrived to pick Dipper up, we were ecstatic with the job that Natasia did. It looks like we've found our new groomer. read more

PetSmart - Dipper the dog - Pet Training Near Me - Arvada, Colorado

Took my little guy to PetSmart on Youngfield for the third time. There were red flags this time. I could not speak with groomer either before or after the haircut which needed to be finished off. My dog was taken behind closed doors and I could not see what they were doing or how clean it is. I should not have been so trusting. As soon as we walked out, I saw he was scratching more than I'd ever seen him do. His skin is so dry that it has white patches now and he smells worse than before the session. She never spoke to me, but she had time to write a bunch on her Report, including that for $22 more, she would add a better conditioner, shampoo and a skin remedy. I already finished his haircut myself. Now, I'll bathe again and find another groomer. read more

My dog loves getting groomed here! Ryleigh, Taryn, and Andii have all taken care of my pup Wrigley (standard poodle) and they all 3 are amazing. He always looks perfect when we pick him up and I highly recommend getting your dog bathed and groomed here! Best in Denver!!! read more

I primarily come here for getting my dogs groomed. My regular Petsmart gets booked up sometimes, and it is not a terribly long drive to get to this one. I must say, the grooming service that I have received here, most recently from Caitlin, has been outstanding. Grooming is not exactly cheap these days, but I don't think I'm going to get a much better deal anywhere than I get here. They always seem to do a very thorough job on the dogs and have them done in 3 to 4 hours. I have not done a lot of shopping at this particular Petsmart, but I did have occasion to visit the Banfield vet here on one time and was very happy with the level of service that I received. read more

I had sort of funny thing happen the other day, I went in to try and donate some food that we no longer needed after our pet passed away , the cashier, I think Patty or Peggy or something scowled at me and said in a really descending tone, "We only take OUR food back! And do you have a receipt?!" I wasn't quite sure how to answer her as I was simply trying to donate, but luckily, another worker came out from behind the counter and assured me that, "Yes, we absolutely do take donations! Thank you so much for going out of your way to help other pets, and I'm so sorry to hear you lost a family member." I do remember her name, Joslyn. Thank you for being kind and helpful Joslyn! read more

PetSmart seems like they treat the animals way better than petco. The guinea pigs at pet co have one hide out for 3-5 piggy's, no hay, no pallets one water dispenser. read more

I just took my puppy Charlie to PetSmart today, Meghan M was his groomer. She did such an amazing job! I cannot give enough praises to her. I have yet to find someone that is nice and does an amazing job on my dogs hair. I will definitely be going back to her! I highly recommend! read more

PetSmart - Dog - Pet Training Near Me - Arvada, Colorado

Worst Petsmart I've ever shopped at. I have to get prescription food for my cat, and the prescription was expired. I didn't know this because every other Petsmart had been giving it to me. I had asked them if they could sell me some to get by till I could get a new prescription, and this grown man in his 60's gets offended by me and says he won't sell to me. It's cat food. He brings over his "manager" who's in her 20's, no name tag, extremely rude the second she walked up, talking to me like I'm a child. Another cashier started chiming in. I had THREE employees yelling at me telling me I was wrong. I asked for all their names and they told me "I don't have to" straight from the managers mouth and they all conveniently weren't wearing name tags, of course! I cannot believe the lack of professionalism here. When I left there were FIVE employees telling me to leave, as I'm literally walking out the door. I don't understand what the hell is wrong with the people who work here but y'all should try smiling for once. Good lord. read more

I was traveling through town a few weeks ago and wanted a doggie bed for my pups. I forgot ours at home, and I had also been wanting to replace one of them at home anyway. I looked on yelp for the nearest pet store, and this came up. We happened to be close by, and it was 5 mins to closing. They were very nice and let me come in as they were locking the doors. I told them my situation, and what I needed. They told me to go in the right direction to look for pet beds. They have a really great selection. It was hard to make a choice in a small amount of time. I ended up going with a cheaper bed compared to some of the nicer ones they had. The one I chose was still pretty nice, and has plenty of room for my two Pomeranians. They have a great selection of anything you need for your dog, and what looks like for your cat as well. The employee's were very friendly, and knew where everything was. I was thankful they let me in even though they were wanting to lock the doors. I really felt bad, because I know what that means when they are closing. Everyone wants to close up, and get home to their families, not wait on just that last customer that just wants that one thing. So thank you. read more

PetSmart - I bought the bed while on our trip. They love the bed, they both lay like this in it. - Pet Training Near Me - Arvada, Colorado

I do not recommend the grooming service. I watched my dogs groomer get impatient & frustrated with my dog after hours of being there. When they are behind they throw the dogs in kennels in the back. After 4 hours she still was not done and they botched her. Traumatic experience for her! read more

I wish it was possible to give a store and their horrible and absolutely lazy employees less than a 1 star rating. Their sales staff talked me into buying the wrong kind of fish filters for my tank. Had to go back and buy a whole new box because they wouldn't accept an exchange...my receipt was less than an hour old !!! The manager pressured me into buying the wrong stuff, and then wouldn't allow me to get a refund, with my receipt. Now I'm stuck with a filtration system that dont even work with my tank at home !!! Worst customer service ever !!! Wish I could've slapped the manager in his lil smug ass face !!! read more

This location has crap customer service! Never has product in stock and you have too wait at least 30 minutes too check out.. I would avoid this location as it's just one big waste of time with a rude staff.. go too petco down the street.. better prices and service!! read more

PetSmart - Check out line with 30 plus customers and 2 cashiers - Pet Training Near Me - Arvada, Colorado

Most possibly the worst groomer in Denver. They butchered one of my dogs haircuts and seemingly always have an excuse for poor service. They couldn't cut my dogs nails because the dog was "too uneasy to cut them safely." This has never been an issue in the past. Goes to show the quality of their groomers, or should I say lack of quality. I'll never go here again. read more

This is the Worst PetSmart I've been too. I was waiting 10 minutes to get crickets and then the employee helped the lady who got there after me first! After I finally got help to get crickets after 20 minutes, the manager was talking to another customer the whole time she was packaging my crickets and only gave me about 15 when I asked for 51. Make the drive to any other pet store! read more

The staff was friendly. The store was clean. We stopped in for rawhide dog treats for our pups. We wanted a bag of medium sized knotted-end bones. They were all sold out so we thought. The aisle location or regular shelf location was empty, however, lucky for us they had a big promotional display near the entrance that still had some left. They've got fairly high prices, but will match. Make sure you take your smartphone with ads if you've got them. read more

PetSmart - Pet Training Near Me - Arvada, Colorado

Pets art is a total pain in the ass if you need to get Rx food and you don't use their vet. You are forced to go to the vet in the store and have them set up an account so they can give you another prescription from the vet in their store! WHAT A PAIN IN THE ASS! read more

I was so pleased with the groomers at the PetSmart in Arvada. The staff was friendly and my lil Peanut although nervous was cozy in their arms. They made him feel comfortable right away. This was my first time going there. I had already gone to another groomer and was unhappy with the turnout because they didn't do what I had asked. But WOW... My pup Peanut looked amazing. His hair was like a new born baby's hair, super soft. He smelled so good and the groomers at PetsMart did exactly what I asked for the cut. They took the time to listen to me and executed his cut perfectly. I highly recommend them for your grooming needs. Chrissy was my groomer. Thank you for making g Peanut my seizure response dog as beautiful as I had hoped. read more

PetSmart - Peanut after his grooming at PetsMart today! - Pet Training Near Me - Arvada, Colorado

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Great spot. Near old town and right off the freeway. Groomers. Vet services. Cats and rabbits up for adoption. Regular adoption clinics and they'll have dog food or grooming product demos. Even have dog training courses in store. Birds. Guinea pigs. Fish. Toys for all animals. Plethora of collars and leaves. Toys and treats. Dog food. Grooming items. Large bag foods fish food. All the treats. All the toys. All the tank or cage cleaning necessities. Beds. Crates. For indoor and outdoor uses. Staff are friendly and they have about eight checkout lanes. read more

Had a less-than-stellar experience here. We desperately needed a new leash (the pooch finds his appetizing for some reason), and there were two extremely aggressive dogs trying on harnesses in that aisle. I heard them lash out at other dogs passing by, but I was secretly hoping I could sneak in and grab a leash. Nope! One of the dogs started growling really loud and showing his teeth at my pup. His owner didn't seem the least bit in control, both dogs were huge, and I was afraid he was going to slip out of her hold and attack mine. A store employee standing was standing there, and I asked if she could either move them to the end cap so they wouldn't see us or grab the leash for me, and she didn't do anything and let the dogs continue barking like crazy. I knew it was only a matter of time before mine reacted in self defense, and he did. That made it very simple. If you stand there helplessly and let a fight break out, then we'll take our business elsewhere. I'm not about to have my dog get eaten over a leash. That's a shame, because they did have a really nice selection of merch otherwise. read more

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It's OK as far as Petsmart goes. The staff is very friendly and I can always find what I'm looking for. The pets that they have throughout the building seem to be healthy and the cages are always clean. It's the closest one to the new place, so it's going to have to do. On the plus side, it's usually never busy. read more

PetSmart - Pet Training Near Me - Arvada, Colorado

Very sorry to say that after a year of coming to this PetSmart grooming salon we are moving. We have enjoyed working we all the groomers here and our boy Brewster has always been made to feel like a star when he visits. They are always quick to check his ears, teeth, and nails when I drop him off. I especially love that they all know his name and seem so excited to seem him. He comes out smelling great from his bath and super soft. I can only hope the PetSmart in Loveland is just as great! read more

Have been taking my dog here from grooming for 4 yrs. would not go anywhere else. I found a couple key groomers there that always make sure we get. Very professional and always happy to see my dog. Also, had toy poodle with heart condition that they offered a service where he was only dog they worked on so as not to stress him out! read more

I knew this grooming center was here, for years. Finally, my little dog had gotten so fussy when I tried to do his nails, I decided to try these guys. Oh my gosh! I can't believe I waited so long. It was so quick and so painless for both my little dog and myself, I really had a very good experience. They were super nice. My little dog (Casper) wasn't traumatized. I highly recommend this grooming center. read more

My dog loves coming here. I've never had a bad experience with the groomers or vet services.

Had an appt for our dog to be groomed on 7-25 at Petsmart in Arvada by groomer Ryleigh. What a nightmare it turned out to be. Ryleigh used her lazy grooming technique of shaving rather than brushing or cutting hair and butchered our Newfoundland dog. We told her not to shave the tail and only shave small trouble spots. Over one third of our dog was shaved and it looked ridiculous. She told us she couldnt bathe,brush or give it a haircut unless we agreed to have his tail shaved which didnt make any sense so we picked our dog up only to find the mess she made of him. She should find another occupation. Pitiful groomer. read more

Always such a great experience whenever I go with my doggies. Very friendly staff and the puppy training is great!

Want to put this out there...because I'm irate! I got a call from Petsmart in Arvada....to tell me that they can no longer allow the groomer I've had for 7 years groom my dogs! They said that she can only groom dogs that require a haircut! I have Newfoundlands! U don't clip newfs...nor would I! I volunteer for a giant breed resuce too. So...they just lost...$700 in grooming my personal dogs...plus all the fosters I've brought in for grooming...another $500 a year and another $1500 a year in food I spend at their store. Not to mention...I will be telling all my friends and posting reviews everywhere to show how poor their customer service is! I tip my groomer $10 for the biggies and $5 or more for the Pek, almost every time a bring my dogs in... So there goes a couple hundred $'s of cash for her too! Corporate America at it's best! The old Grooming manger was a great person. The new manager don't care about the customer obviously! read more

I took my poodle/schnauzer in to get purdy'd up; she was looking more like a Muppet and was smelling like my 9 year old son... I was very happy with the work they did for her. The price point was average for the services rendered and include a wash, trim (shave), nails trimmed and teeth brushing. She came back with bows in her hair, cleaned up and with minty fresh breath although she still smelled reminiscently of my son. The salon was very busy, I picked her up promptly when they called to advise she was ready so she didn't have to wait around in the back for too long. The groomer that took care of my pup was very nice and friendly. I'll likely be back. Word. read more

Booked a dog grooming (bath only) appointment online for 11:30 on a sunday. When I booked it gave me a time of 11:30-1:30 which seemed a little long for a quick bath and dry. When I showed up for my appointment they took all my information, again even tho entered it all online and then after taking the dog they said "it'll be 3-4 hours"... 3-4 hours for a bath? We asked a gentleman that works there why does it take 3-4 hours and he said cause they are booked.... I made an appointment, if they were not going to get to my dog till 2:00 why didn't they just book me for 2:00? I was offered, for $11, a express service which would make it 1-2 hours.. We asked what the animals do in the meantime and he said they are kenneled. No thanks. We took our dog back and left. 3-4 hours means he would be suck in a some kennel for 2 1/2 - 3 1/2 hours with all the commotion of other dogs freaking out and all. Don't overbook your grooming. If you can't get to a dog for 2 1/2 - 3 1/2 hours don't have an "open" appointment and have me come in. Never again. read more

I recently purchased a hamster. It escaped the cage I purchased. I called and asked for a new cage. The employee/manager working on 3/12/21 was so incredibly helpful, supportive, and flexible. It couldn't have been a better experience. Thank you! read more

pets are okay here and i get good birdseed for not much $$$$. Best pet shops only that have the big seals called California Giant Seals I took photos of 100 of them climbing down a cliff first and tried to provoke them - they remembered me the next day like a km down the beach and attacked me while surfing so I FLED .And naturally they chased after me as I tried to provoke them anyhow to get good photos shots.But they are so slow on land they cant get you. What I am saying they aint pets at all but your death if they get you - just a giant snail cant really get you well. But they can do one fast leap / snap sort of so pull out fast if you do headshots with a digital camera. read more