20 stars if I could. My brother chose this site for our father. I wasn't thrilled because our…read moreparents lived in Benton, IL. I was worried that the owner would treat my father without dignity and respect when he showed up to receive him after his passing. When the owner entered our house, he spoke to me, my brother, and my mother, expressed his condolences, and appeared to care for a man he had never met. I am a retired law enforcement officer from California, so we learn over the years; we learn to read people, and I could tell he was genuinely saddened and cared. He cared very much for my father, including placing a pillow under my dad's head and covering him with a beautiful blanket. I hated to admit it to my brother, but he did a great job, and I can never speak highly enough of this company; The aunt and nephew treated us like family, not like clients.

From the owner: We are a family owned and operated cremation service and funeral home. We are here to help you…read morenavigate after the loss of your loved one.

I would like to say the staff at Crain were very helpful & courteous to me when I had to bury my…read moredaughter in June 2016. I live in Florida & this was all done long distance by phone & emails. They were very helpful in creating the headstone that I wanted for both my children. Her younger brother had died 43 years prior to my daughter. I am coming to Illinois to visit my family & at that time I am making future arrangements for my interment & my 2 remaining children. They are going to accommodate my schedule to do this. I have nothing but praise for the staff. Leandra Skinner, Florida

UNPROFESSIONAL. RUDE. IRRESPONSIBLE…read more The staff mishandled money given to family and refuse to apologize or take any responsibility. We discovered this when our bank check was cashed by someone other than who the check was written to. The family member didn't even know we had given her a check in the safety box on at the memorial station, because the funeral home never game them to her, but just sent them on to a charity without checking! We were shocked to know that we left the check in their locked box at the wake and trusted it would be given to the family as directed on the envelope, yet the only thing given to family were copies of envelopes, not the contents! We went on to fix this ourselves with the bank and the other party, and did get more money to the family as intended, however we wanted to let the Funeral Home staff know what had occurred. Our bank considered this incident as a form of check fraud, even if accidental, but it's significant, and we addressed it courteously and carefully to ensure all parties involved knew it took place and prevent a possible repeat. We politely contacted the funeral home to notify them this happened so that it didn't happen again to others when money was left similarly in their care, but we received nothing but rude and nasty comments from the funeral home staff, especially no apology, no ownership, but just blame on the other parties. We have emails to document and verify this uncalled for, unprofessional behavior and lack of acknowledgment over a significant mistake. We couldn't believe the response was so harsh and disrespectful from the owner himself! Despite his inappropriateness, we hope the message got across: Money needs to be handled more carefully in their establishment and business. Through this all, we are sadly left with more questions: How many other checks have been mishandled or given to the wrong individuals or organizations? How many cash envelopes haven't made their destinations either? When families are grieving loved ones, and paying large amounts of money for services, these should not be a question at all! Would never use their business as a result of our experience. Would never recommend them to any one else as well.

They use a very sneaky sales approach. They say oh we can do this and that for you but they don't…read moretell you how much they charge for their services. The put up an obit for my mother on Facebook and 79% of the page is selling flowers and their stuff at inflated prices. I would not recommend them to anyone.

My mother-in-law passed way recently. Knowing what a wonderful, caring job Meredith Funeral Home…read moreprovides, we used them once again. Our family had used Meredith Funeral Home for my father, mother and father-in-law's services, we knew we could expect superior service! We were not disappointed. My husband, sister-in-law, our families and I were very impressed with Justin Meredith's personality, care and guidance while planning the service. We can't say enough positive things about Justin! Eva, Justin's assistant, was wonderful, too. She made us feel at ease during this very difficult time. My husband's family and I would highly recommend Meredith Funeral Home. There's a reason that Meredith Funeral Home has been serving Carbondale and the surrounding area for decades--consistent, quality care during a difficult time!

My beloved father died suddenly in early July. My parents had made plans with McCombs Funeral Home…read moreof Jackson, MO at least seven years earlier, choosing it over competitors in their hometown of Cape Girardeau. McComb's was recommended by close friends. I cannot say enough about the personal and professional care our family received. Though our Dad lived a full life of 92-years, we were not ready to let him go. The suddenness of his passing was also a big shock. When my brother and I went to finalize arrangements for his cremation, we were met by loving staff who actually knew our family and my Dad's many years of community service as a valued local physician. Throughout the process, the staff guided us gently and with great respect through dealing with placing local obituaries, helping quickly create a beautiful online tribute page, choosing final arrangements and facilitating needed paperwork with the local coroner to obtain an expedited death certificate. We cannot recommend them more highly. Thank you Mike and Lisa and all there for your kindness and professionalism at our time of need.

If you are searching for a compassionate, dedicated, and organized Funeral Director during the most…read moreemotionally challenged time of your life, I can think of no better place than the Jackson Funeral Home of Carbondale, Illinois. Mr. Larry Jackson and his staff exhibited care far beyond my expectation. Thanks and God bless you Larry for taking care of my 98 year old mother. I will never forget your words of comfort and encouragement that made my load so much lighter. Two devoted fans. Mary and Natalie - Ofallon, IL

From the owner: Jackson Funeral Home, located in Carbondale, IL has been serving the families of Southern Illinois…read moresince 1905. Family owned and operated, Jackson Funeral Home offers courteous and efficient service to families in need. Services include pre-arrangements, funeral services, cremation services and more. Please call us today to see how we can provide service to you and your family.

A very nice funeral home in Ava Illinois. Very clean and comfortable for funerals. A wonderful…read moresetting/eating area with cable tv , microwave & fridge.And plenty of seating. There is also many things of interest that you can see while your there. Check out many of the history pictures of the city and surrounding areas!

This funeral home is owned and operated by kind, professional people. For my family loss, they…read moretreated all of us with respect. The facility is absolutely beautiful. Inside and out. The decor is very homey and comfortable and it actually does not feel nor smell like a funeral home. It is huge and could easily accommodate a massive crowd. The parking lot is also enormous. My hat is off to the couple who own it.