Brian was very knowledgeable and personable. He went over and above in what we needed done. Since…read morewe were just moving in he also did a whole house inspection and found some things that needed attention before they because major issues. I really appreciated his willingness to do that and make corrective suggestions. He told my son how to do them himself if he wished to. As some one who has had many rentals and done full house rehabs, I've worked with many plumbers. Brian is top notch and someone I feel I can trust, both in the quality of work and advice. He is also very reasonably priced. I was bracing myself for the bill but was very pleasantly surprised.

Had a back up on a Saturday and called Brian. He was out within an hour and advised us our best…read moreoptions. Very professional and courteous guy. We agreed on a fix and he was able to get us taken care of even out in the rain. Highly recommend and will be using him again for any of our plumbing needs! Thanks!

Fast efficient. They came out and took care of the backup in my shower. They were out within 2…read morehours of the call.

Don't ever have Mr rooter come to your house to fix anything they are incompetent and don't care…read more They came to my house to fix a leak and the next day I have water spraying all over my house they just simply don't care they never got back to me and they said they were in a credit me and they never did the office manager will not tell you the truth and will not credit your account I like through my bank

Not the first time I have used Packs Plumbing. They get the job done with speed and precision. I…read morewould never hirer anyone else. Today's issue helped me change the water filters in my home system which the valve was stuck. I know the "righty tightly lefty loosely" but there was this red button that even the manufacturer did not mention. So that helped release the pressure. So thanks for having smart and strong workers!

Excellent and trustworthy plumber with reasonable prices. They have great customer service as well.read more

Called in the morning and they made time to check out the problem. Best thing they resolved the…read moreissue.

We saw the dreaded toilet gurgling and feared our main drain was clogged. We called our drain guy…read morethat we needed once before at another house. He does more Grandpa time these days and enthusiastically gave us the name of St Augustine Plumbing. We called in the morning and a father and son team swung by a few short hours later. They were very sweet and knowledgeable and showed us where our main drain cleanout is on the front yard. They also showed us what to do if we have the same minor symptoms and not a bad spill. They could have pulled out a bunch of equipment and performed a bunch of theatrics and charged a lot of money - but they didn't. I really respect and appreciate these guys and their work ethic and highly recommend them to anyone else experiencing the washing machine/toilet gurgle.

My 1957 bathroom sink developed a leak early Monday morning. So I called Duck Duck Rooter. They…read moregave me an appointment for the same day to repair the sink, I was stunned. They were so accommodating and nice. Technician arrived early and made the repair, left no mess whatsoever. It was like it never happened. The cost in my opinion was very fair, excellent value. I will always use this company.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.