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    Phenomenal You Hair Studio Llc

    5.0 (1 review)
    InexpensiveHair Salons
    Closed 8:00 am - 2:00 pm

    Services - Phenomenal You Hair Studio Llc

    Haircut

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    11 years ago

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    Cindy's Classic Cuts

    Cindy's Classic Cuts

    3.0(2 reviews)
    1.6 mi

    In town from Northern VA & had heard great things about this place. Mel was wonderful & loved the…read morehaircut. Can't say enough good about it (super nice folks, great work & good environment).

    Utterly disappointed and disgusted in the customer service and the owner of this salon. My elderly…read moregrandmother called this salon to get the pricing for a cut and blow dry. She was quoted $22. Upon arriving to the salon the following day, she received a cut and blow dry. The bangs appeared to be uneven and my grandmother asked for them to be redone. After the cut and blow dry, she went to pay the $22 she was initially quoted and told that it was $32 not $22. Apparently, the salon decided to throw on an additional $10 for the blow dry. My grandmother explained that just the day before she was quoted $22. She was told that was inaccurate, so she went ahead and paid the $32. Needless to say, upon seeing my grandmother the following day, her hair was atrocious. It appeared she had two different hairstyles, and the hair was uneven - longer in some sections and shorter in others. The salon was called and a message was left - no response. Approximately 48 hours later, we tried calling the salon again and spoke to the owner, who, carelessly and irrationally, had the nerve to suggest my grandmother suffered from dementia and was "dropped off" for her to "unsuccessfully" make the decisions in regards to her hair herself. As we were in disbelief of this careless and disturbing accusations, we assured the owner my grandmother was in a functioning state of mind, and it was not her that caused for hair to come out atrocious, but it was the careless and inexperienced stylist that caused her hair to look the way it did. Later that day, we went to the salon to request a refund, the owner once again was extremely rude, refused to issue a refund and had the audacity to pathetically take out a piece of paper, with a black sharpie and write "no refunds." The sign was made and tapped on the wall in front of our presence. Needless to say, I would highly advise anyone and everyone to refrain from going to this salon. The lack of professionalism, experience, and rude behavior should not be tolerated nor exhibited in ANY field.

    Phenomenal You Hair Studio Llc - hair - Updated August 2026

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