I have truly enjoyed TSGI-stockbridge for the past 2 years. My son was not able to attend most…read moredaycares because of his limitations but TSGI-Stockbridge welcomed him with open arms. And even as new parents navigating the education systems these Women were phenomenal in making sure I knew how to proceed in helping my child. I always felt comfortable and knew it was safe leaving my child with them. Even when money was tight TSGI then offered us a scholarship for our child to finish out the school year... This just further showed us that these women were dedicated and truly valued and loved my child. Furthermore, the growth I have witnessed in my child's character has truly given me hope that the more we push and place him in the right situations...HE WILL SUCCEED. So Thank You TSGI!

We have thoroughly enjoyed our 2 years at Speech Garden. Our child has improved in becoming verbal,…read morepronunciation, and social skills like story telling and maintaining full conversations of both conceptual and idea based subjects. Teachers are so phenomenal and the overall program will help us enter kindergarten 6-9 months ahead of peers instead of being behind. We love it and can't wait for next year. We tried it out for summer camp in July and couldn't enroll faster.

I've been very pleased with my experience at ABODE Healthcare. From the moment I connected with…read moretheir team, I felt supported and valued. The staff is not only professional but also caring and attentive to individual needs. They communicate clearly, follow through on commitments, and demonstrate a high level of dedication in everything they do.

I've witnessed firsthand the dedication Abode ABA has to providing personalized, evidence-based…read morecare for each child. I'm an Occupational Therapist and i service many children in Charlotte who attend Abode. Would totally send my own kids there.

I had 3 children receiving services from Step Ahead starting in 8/2022. Staff turnover was very…read morehigh, which is common in this field, & each child had multiple RBTs & BCBAs of varying quality. Some were really good, & my children progressed so much, hence the 2 stars. However, others were not so good, with various issues such as unreliability & failure to follow the program well. Some staff repeatedly left trash from their lunch for me & my partner to clean up over the course of several months. There was also other property damage, which I admittedly didn't officially broach with the company because I was afraid of straining relationships. My boyfriend wanted me to raise the issues with management, but I told him to stay quiet about it & I would absorb the costs ($100s). On 6/4 the BCBA informed me that there were issues with our home & handed me a checklist saying there must be improvements shown before 6/14. A Medicaid family was given less than 2 weeks to make improvements that would require a significant financial burden. Several of the issues had been raised before, but my partner & I saw them as requests instead of requirements. I spent at least $600 to buy things necessary for the improvements, such as a higher-powered AC for the therapy room. On 6/6, sessions were ended early due to a child getting sick, & by that night we were both vomiting. This resulted in me suspending sessions for a week while the kids got sick in succession. Normally, their dad would help, but he had to leave town for most of the week for personal emergencies. One of his longest friends had a catastrophic accident & wasn't expected to live. So even though I was sick, I was the only caregiver for almost a week for 4 kids, doing the work that it normally took 2 parents to do. I pushed myself really hard all week. By the time the dad came home, he was sore from days of sleeping in chairs & could not help me with the labor to finish the checklist. I informed the BCBA on Thursday that we could have sessions on Friday, which happened to be the deadline, but I wasn't able to finish the list. I didn't want to miss another day if we didn't have to. On 6/14, we had sessions, then the BCBA told me we were being discharged. It didn't matter that I'd already invested a significant sum & had all materials ready, to show good faith intent on my part. It didn't matter that we'd had extenuating circumstances for the preceding week. It didn't matter that all we needed was a weekend to finish. It didn't matter that we could be given the weekend as a grace period without putting the staff at risk, since they weren't due to step foot into the house over the weekend. Three children's relationships with their RBTs were severed due to issues that could have been easily fixed without putting anyone at risk. The BCBA even told me when 1 child was still in the room & removed the boxes of reinforcers in front of him. I emailed Nick H. at 3:25 to make sure he knew of the extenuating circumstances. He did not respond until Monday. He'd had his phone on silent even though he knew what was happening with us on Friday. He insisted on discharging. At this point, the RBTs were still showing up on online scheduling. On the Friday after discharge, I finally heard from the COO. She said she was responding to various messages I'd sent other people & yet she didn't directly address several points, such as the fact that granting us grace would have hurt absolutely nobody. On Monday, we finally received the discharge papers. They include a blurb about reason for discharge, that conveniently leaves out context & could potentially prejudice other companies in the future. Before signing up, please decide whether you want to open yourselves up to similar treatment. We had extenuating conditions, but we had shown good faith by investing significant money, & just needed the grace of a weekend. The company's handling of the matter was inflexible, disproportionate (not necessary to protect staff) & really cruel to the kids, who still ask about their "friends" & are heartbroken.