I was at this location on October 25, 2025 at 9:30 pm, when I walked in and said hello to the lady…read moreworking at the counter, she totally ignored me. I thought perhaps she didn't hear me so I made a joke because she was wearing a mask and said do you work for ice with a chuckle, no response. Realizing there was no conversation to be had there, I walked back to see how much the washers and dryers were. The fella working in the back shower area was doing the cleaning, he looked at me and said no wandering in the hallway, well you can't get to the washers and dryers without walking through the hallway. Needless to say, I won't be doing laundry! Not sure if your sales are down, but if they are, I'd probably start with getting rid of the imbeciles that work there. I'd give negative stars but that's not possible. I can't believe this is a primarily Berkshire Hathaway owned property.!

Very disappointed with this Pilot in Roland, OK. The woman who said she was the manager (short,…read morechubby, white woman with glasses and a hoodie) was rude, had an attitude about bagging my items, gave me the wrong receipt, and hung up on me when I called to complain. She refused to give her name and told me to "call corporate." How someone with this attitude is in a manager position is beyond me. Terrible customer service and unprofessional behavior.

This place was already a dump, but when they added the other counter with all the smoke shop…read moregarbage, it's somehow worse. I'll just drive another half block to pilot for cheaper gas, faster service, and friendlier staff

You know those gas stations that ask you if you want a receipt and if you select 'yes' tell you…read moreafter you finishing pumping the gas that you have to go inside to get it? This inconvenience is the most endearing part of this gas station. The card readers often don't. The employees are generally unpleasant and unhelpful. The small convenience store is poorly stocked and dirty. The fuel is usually several cents higher than the stations just down the road. It's worth the drive to go to any other gas station in the area including driving to Muldrow if you want ethanol-free gasoline.

Located at Exit 321 off I-40 in Muldrow, Oklahoma. This is Muldrow's newest gas station/…read moreconvenience store that just opened in April of 2022. It has free parking for 18 wheelers and showers are only $10.75 for truck drivers. They carry Chester's Chicken too. Anyway, everything is new and clean. They have been working on building this Truck Stop for several months now. They have a great big selection and assortment to choose from because this convenient store is big. They have a great selection of coffee too. Cashier was nice and friendly and fast too. Even though they gave me the wrong receipt, I still give them 5 stars. Yes, I will definitely be back.

Well, in previous months this store was well stocked with good service. We would stop in 2-3x…read moreweekly. Husband went in one morning but the employee didn't want to assemble a breakfast biscuit. he left without buying anything. I went last weekend but no one cared I was at the counter so I left. I drive over today and have the same experience. When the items are available and employees are helpful it's a great place. Lately, it's been a bust.

I asked my husband to redeem a winning powerball ticket for me, it Pays $4 . The cashier/ employee…read moreworking informed him it only paid $2. I pulled it up to argue with him that she ripped him off and it pays $4. I know its only $2 , but its the principle. What kind of business are they running hiring people that rips customers off. Will never go there again! Suggest you dont either