We have always received the highest quality of wood and service from Pittsford Firewood. It is…read morevery clear that they are utmost professionals, providing clean and seasoned wood in a timely fashion for a more than reasonable price! We are grateful to Scott and his team for keeping us warm all winter! Gratefully, Steve & Cathy Schockow Brighton

Great service , nice delivery and stacking of wood competitive pricing wood is good qualityread more

Service was amazing. "Come on over and we'll take care of you" You drive in and they load you up…read more As a reminder to the spontaneous buyers - Please have sides on your open trailers. If you have the open frame use plywood to prevent some of your firewood becoming someone's driving hazard. Thank you Scot

New to area Recommended by my fireplace guy…read more No regrets whatsoever. Ordered 2 f/c's. Received a very generous 2 f/c's. Carefully delivered on time by Lou and meticulously stacked by his daughter. Spoke with a very nice customer service rep (Carla) who was extremely polite and attentive to my requirements and followed up at every opportunity. They stacked the dry-hardwood properly and safely while remembering to keep the stacks away from the siding. Minimal clean up after and they never seemed rushed/in a hurry to leave for the day. Real friendly folks all around, making it a pleasure to do business with. I'll be in touch in the spring for some topsoil.

I have ordered firewood from Northern Firewood and Earth Products for a number of years and have…read morealways been satisfied, until this year. I ordered 8 face cords of the partially seasoned wood. At least 20% of the pieces are so large that they will need to be split. Isn't that what I'm paying them to do? I phoned the office and was asked to send a picture, which I did. I waited two days and when I did not get a response I phoned again. The receptionist told me Lou would be in at 3:30pm and she would show him the photos (2) and find out how he wants to resolve the problem. She also tried to tell me that only one piece on top of the pile looked too large. It's been a week and I have not had any response or attempt at a resolution. I can live with having to split a few large pieces, but 20% (or more) is unreasonable. I will be looking for a new supplier.

Message to confirm the load was not mostly Ash. Received a confirmation saying that it was a good…read moremix of hardwoods. Dumped, I'm looking at at least 50% or not more ash. The wood is clean, of length and sufficient quantity...but not much of the good, hot burning hickory, cherry and maple stated. Second time trying them. Removing their number from my phone.

Another firewood scammer. Promises dry wood that is stored indoors, clean and dirt free. I agreed…read moreto pay his premium price of $80/cord for 5 face cords (yes, $400 cash!) thinking it would be worth the cost. I even waited for a dry day to have him deliver it, and 90% was soaked and caked in wet mud. Now he doesn't respond to my messages. Get your wood somewhere else.

I ordered wood from North Country for years and at first was reasonably pleased but the quality…read moredeteriorated year to year. The final straw was my last order with them 2 years ago. I ordered 5 face cords and paid a premium for seasoned wood. Unfortunately I failed to look at it closely before the delivery man dumped it. As I moved it to my woodshed I couldn't believe the low quality of the supposedly seasoned firewood. The logs were sodden, many had areas of rot as well as moss growing on them. Not only that, but I was about 11/2 face cords short. I keep my firewood stacked in a dedicated shed. I know exactly how long it is and I have 1 foot increments marked on a vertical post so it's easy to know how much wood I have. I called several times to complain and seek some resolution. The owners mother answered the phone and told me her son would call back but he never did. I've since found another supplier and the difference is the wood the last two years has been remarkable. I wish I had switched earlier.

Best wood outfit for my needs I've found. Family run and runs like a family. You work with real…read morepeople and my experience has been positive from the start. Good dry and seasoned hardwood delivered in an easy friendly transaction and if you are lucky enough to meet the Patriarch he will likely not only tell you what it is but where it was cut cut if your interested. I don't order big loads,only three or four cord at a time but we've used them for years and have been very pleased.