Last night just before I crawled into bed I noticed that my house seemed to be freezing cold. I went to turn on my thermostat and to my dismay, it was already on. The temperature read 59 degrees. This morning when I woke up after a night of freezing toes and fingers, I decided to look for a company that could repair my heater. I browsed Yelp to find a company with good reviews, and there were many people singing the praises of Phoenix Energy Solutions so I decided to give them a call. I received a prompt response and was told that there was availability for someone to come out today, at the exact time I needed. Shortly after our agreed upon time Jesse showed up to my house with a friendly can-do attitude. He was polite and respectful and made sure that I was well-informed about the state of my furnace, and what needed to be done to get it working again. He worked quickly and effectively on replacing my furnace ignitor, and then went on to check my ductwork and distribution of heat throughout my house. I am very pleased with my interaction with Phoenix Energy Solutions and would highly recommend them to anyone in need of HVAC repairs. When I need more work done this will be the first call I make. read more

I work from home and typically have a few computers running at the same time. Needless to say, it get HOT in my 180 ft office. We decided to a mini split would be the be the best solution. We contacted a bunch of HVAC contractors and ultimately decided on Phoenix Energy because of Micah. He was real straightforward and gave us a quote on the spot. WHAT A GOOD DECISION. Micah was able to work with our budget and our time frame for install, and contacted prior to confrim. We liked that. Day of install, Jason showed up super nice and accommodating. He was able to get the majority the install done early in the day. He was very respectful of my working while the install was going on and super communicative. A great representative of the company and general all around nice guy. These things alone would have been enough to merit 5 stars, however later on in the afternoon as they were finishing up and me and my wife were going outside to inspect, Micah mentioned almost nonchalantly, that they discontinued the model we selected so he upgraded us the newest, best model on the market free of charge. These guys are great, fair and really look out for the customer's interest. Thanks guys. You've gained a customer for life. read more

Showed up at 2pm on the dot with a 2-4 arrival window. Explained what was good and bad and provided a solution to help the compressor start up, which is on its last leg. He advised it might be better to apply it towards a new system since mine is 23 years old. Super personable and polite, wore booties when entering the home to check out the furnace. Having them come back for an estimate on a new unit. Thank you. read more

All good! We hired Phoenix Energy Solutions to relocate our AC unit, tune it up, and install a new thermostat. The price they quoted was reasonable, they showed up on time, and cleaned up well before they left. I am very happy with the work and service they provided. I wouldn't hesitate to recommend them or use them again. read more

Would not recommend this company to anyone. They do not care about their customers and do not provide adequate follow up service. As part of the sales contract, the seller of our home had a new HVAC system installed as well as some duct work done (supposedly). Phoenix did not complete the work or have the final inspection signed off on. When the county sent us a notice for required final inspection, Phoenix refused to work with us and charged us $89 to provide the paperwork that they should have handled before we ever took possession of the home. I can't believe the $89 we paid could be worth the ill will they generated with their lack of customer service. read more

Out of sight, out of mind is how one usually treats the ducting system up in the attic. Well, mine was falling apart from age, so it had to be addressed after putting it off for years. After getting several estimates and speaking to many HVAC experts, I decided to go with Micah and Phoenix Energy. The job was completed within a days time. I was impressed with Jesse and his attention to keep my home clean while performing this rather "messy" job! He also explained everything that he and his crew had done, which I appreciated. This is the second time I have hired Phoenix Energy for work at my home. I feel very confident in recommending them and saying they are experienced, honest and reasonably priced. read more

We've been using this company since he first began. The personal service can't be beat. They take time to make sure you understand what repairs you need and why. The seasonal service is a great option to make sure you're weather ready. Professional and friendly prompt service. read more

OUR HEROES! Have had multiple good interactions in the past 5 years with Phoenix using their maintenance plan where they check your HVAC systems twice a year and keep everything running for a very reasonable cost. For some reason I forgot to do that this year and of course, our A/C went out during the worst heat wave in 65 years. Phoenix came out WITHIN HOURS and fixed it much to our relief. I learned my lesson though - we re-enrolled in the maintenance plan as this definitely wouldn't have happened if we had them out like usual at the beginning of the season. They've also installed a Whole House Fan for us that we love. They are friendly, responsible, professional, and communicate via text and email with great efficiency. Cannot recommend them highly enough ! read more

One stop shop! Used Phoenix to install my new heating and air system during my remodel and now they just installed solar on my house. Best rates on the loan for the solar system and just an overall great company. Workers are amazing and respectful! Couldn't ask for better!! read more

We just had Phoenix out to do an HVAC tune-up and I'm so happy that I had to write a review. First, when I called the lady on the phone was very professional and helpful-- she got us an appointment within 2 days (which is quicker than I was expecting) I received a text soon after I called them, and another the day of, letting me know who was coming and at what time. There was a link to download an app showing me the status of my appointment, but I didn't use it. (the App seemed cool, I'm just not that into downloading apps) The guy was very friendly and normal (not uncomfortable to deal with at all). He checked out the HVAC, said it was all good, and then took the time to clean all the leaves, dust, and pollen off of the unit. I feel like I got a lot out of this appointment for just $89 read more

I've met with six reputable, highly-rated HVAC companies to consult on replacing my heating and air condition unit. I found Micha at Phoenix to be extremely knowledgeable, thorough and responsive. He helped me consider the pros and cons and different solutions for force air vs. mini-splits, solar, and generators. That's high praise because I was comparing Phoenix's suggested solutions to that of six other reputable companies. In addition, Phoenix was referred to me by my builder who hired Phoenix a few years back to replace his own HVAC. My builder was very impressed by the quality and trustworthiness of Micha and Phoenix, and continues to be really pleased with his new HVAC. read more

Phoenix Energy Solutions (PES) is simply the BEST! I purchased my house two years ago knowing that I would be replacing the HVAC system soon if for no other reason than to reduce the high utility bills of running such an old system (20 years old). When the time came I relied on my fellow Yelpers to get a list of reputable businesses and once again Yelp came through with flying colors. Micah the owner of PES was extremely professional and knowledgeable. He did not waste my time telling me what was wrong with the other guys. Instead, he listened to my wants and needs and provided me with a proposal for an outstanding system at an even more outstanding price. I will not mention the other two companies that gave bids or their pricing, as I was more interested in a quality system and installation than I was saving a couple of dollars. Turns out with PES I got both for about 40% less (not a typo) than the highest bid. He showed up with his crew on time and they did a fantastic job on the installation. I could not be happier. Bring on the HOT summer days! read more

Great communication, kept all appointments on-time and notified us when they were on the way, discussed options for our situation in detail, and provided a thorough written quote quickly. Performed the work professionally, showed up with a crew who worked well together and completed the job on-time. Cleaned up the work site when they were done, explained the system in detail, and made sure to answer all of our questions at the end of the project. We are very happy with this company and highly recommend! read more

These guys are great. Called into the office and spoke with a very helpful and upbeat gal, I think her name was Kathy. She was able to get her tech Jason out within a few hours to diagnose our system. He gave honest opinion and what I feel to be really good advice on what life our HVAC had left in it and pro's/cons of repair vs replace. The owner of the company is a stand up guy that values relationships with clients and good honest work. If you are looking for a company who will do great work and stand behind it look no further Thanks Phoenix Energy Solutions! read more

I couldnt even get this company to come out to my home. I called on Monday, got an appointment time from 1 to 3 pm for Wednesday. They sent me a confirmation text that i received. I took off work and low and behold no one shows up. I called the company and no response. Times are incredibly hard right now with covid 19 and i had to take work off to make this appointment. I am very upset and will not even consider this company for anything in the future. read more

From the very first time I met these guys, and every interaction thereafter, they asked me to give them a Yelp review. It seemed like they didn't really want a review, nor did they want to earn my business, they just wanted 5 stars to keep their average up. They ended up installing my system. There were a couple hiccups, but they fixed the issues and it worked great. Fast forward a couple years now and the system goes offline. After noticing it a month later, I call them to schedule a service appointment. They set a date for a week and a half out claiming they're really busy, which is fine. But, when I called a day ahead to verify the appointment, again the day of the appointment, and repeated attempts after the date, they never called me back. That was months ago. Guess they're too busy drumming up new business than deal with customers they already have who are sitting on a system that is no longer generating energy for them. They finally got their review, just probably not the one they wanted. read more

Phoenix Energy Solutions was recommended to me by a family member. After using their services, I would recommend them to anyone who asked for HVAC service. First off, I called a few different companies and Phoenix was the only one that was able to offer me an appointment within a specific time frame. The other companies would require me to take off a full day from work because they could not give me a more specific time frame in which they would arrive. The service was quick yet thorough, informative and offered a competitive price. read more

Jason came to my house to do a tune-up on my 27 year old system and he was very polite, he wore booties in the house, and when he had to go in the attic (which was in my hall closet) he recommended I put a sheet over my jackets so they wouldn't get dirty. He also cleaned my system and put everything away neatly. I highly recommend Phoenix Energy Solutions to anyone; the entire staff is friendly and helpful and willing to do what it takes to make me (or you) happy. read more

The HVAC system in my house was a mixed bag of components ranging from 5 to 22 years old, and the main ducting in and out of the furnace was leaking a lot of air, so when the furnace fan started to fail last month I decided to replace the whole system. I called Phoenix Energy Solutions for an estimate, and the owner, Micah, was available two business days later to inspect and provide an estimate. He was 20 minutes early for the appointment, and his (very thorough) inspection took about an hour. He looked at every part of my old system, including the ductwork in the attic, and was able to make a written estimate about 20 minutes after completing the inspection and talking to me about the extent of the work and what I wanted to end up with in terms of price and quality. This first impression of Micah was very positive: he deduced the problems with the system (several I already knew about), plus some other problems I didn't know, mainly that the return duct was undersized for my house, which causes a loss of efficiency and makes the furnace work harder than it should. He gave me a brief resume of his experience; he had been doing HVAC work for 12 years or so as an employee, and has decided to run his own business. The estimate was agreeable, so I authorized the work to be done, and to my surprise, Micah said he would be ready to do the full replacement in only two days. This included the furnace, air conditioning evaporator and condenser, replacement of the return duct with a larger one, and moving the condenser from the east side to the north side of the house. This last meant a whole new "line set" (refrigerant piping) from the evaporator to the condenser, and all new electrical wiring from the main breaker panel to the condenser. On the day of the install, Micah and his crew of two assistants (Richard and Mario) arrived on time at 8:30 and went right to work. Micah spent most of the day on the a/c condenser, Mario did all the duct replacement work in the attic, and Richard did the furnace and evaporator replacement. I spent most of the day observing the furnace replacement. Richard's craftsmanship on the furnace replacement resulted in a far better job than I could have done myself (and it's my house), with all the sheet metal joints taped and sealed with mastic. The new line set and electrical wiring to the condenser was run very straight and precise along the outside of the house, and the whole thing looks very well done and professional. The job, including cleanup, was completed 30 minutes ahead of Micah's 5:00pm estimate. I would not have believed that all of that work could be done in one day, and especially done so well and neatly. I HIGHLY recommend this company and crew for your residential HVAC repairs. Micah was complete strait with me about my options, and offered two different systems with about a 20% price difference. He did not try in any way to hard-sell me on the more expensive system. The price he quoted was about the same as I would have expected from any other contractor in Sacramento for the same equipment, and his level of service and professionalism was far better than what some contractors I have dealt with have to offer. At all times during the job, Micah and his two assistants worked efficiently, were professional and courteous, and the job was done on time. read more

I was so impressed with the HVAC job that Phoenix did, that I went ahead and had them draw up a bid for a 18 panel 5.4 MW solar system with inverter. The price seemed fair, although I did do some research afterwards and found I could have bought a slightly larger system using the same inverter brand and a few more panels. But, that's another story. The solar specialist Baric and his team came out and did the job as scheduled and it passed building code inspection with ED county and the HOA inspection since all equipment has to be on the inside of the structure. Now, I get free electricity from P.G.&E. with a true up once a year which was about $400 this year. Mainly, it will pay for itself in about 6-7 years and the money I invested was well spent. In addition, there are the tax incentives from the government which saved me from paying almost $3,900 in taxes this past 2018 year and a carry forward of $1,400 to be applied in my 2019 tax year. So, I'm well on my way to getting back all the money I spent on this solar system. read more

We have Heat Pump, Solar, and general Electrical Contracting experience with Phoenix; Let me start with the good things, because our initial experience seemed good. Based on their excellent Yelp score, we had Phoenix perform the Home Inspection on the Heat Pump prior to purchase. I didn't meet him personally, but Jason called us after the inspection and just suggested that because of the system age that we should especially keep up with regular services. Static pressures were good and the system looked and operated very well despite the age. After we moved in (February) we were really tight on spare money because of the loan closing costs and such, so we waited until it was getting warmer to call for service. Jason came and did a very friendly and prompt general service of the system. We signed up for the monthly plan which included the typical summer and winter services and a discount on parts for any necessary repairs. Jason seemed great and we never had to remind him to wear booties, which is always an early warning of a lazy/bad tech. The bad (which was most of it): Shortly after the service as we started getting hot and humid days, the laminate floors in our hallway started to bubble outward from the floor level intake vent. We couldn't pinpoint the air conditioner as the source right away because there was no standing water in the closet, but within days the adjoining bedroom carpet was soggy and sopping wet around the closet as well. We still had no standing water in the closet! The condensate pump was working perfectly! Jason came out quickly and discovered there was 20 years of grime built up on the indoor coils, which were causing condensate to drip into the vent and not onto the condensate tray (and then to the pump). There was inches of water in the vent. He cleaned the vents at a roughly 50% discount on the service and admitted openly that he should have checked the coils for buildup during the house inspection. I expressed that I would have immediately had the cleaning service done if we'd been informed, so I was holding Phoenix responsible for any damages resulting from the water. Jason was supposedly going to have the owner Micah call me about it. I ended up calling Micah myself and he initially offered to come an evaluate the damage and offer a solution. When he did come out, is was also to discuss solar options since we were in progress getting quotes at the time. We ended up a bit distracted by Phoenix coming in on par with the lowest bidder for the system. Phoenix was a large company with staff and the competing lower bid was an older, very experienced installer, with no staff. We went with the 'can back up a warranty' option and signed the contract with Phoenix. That part was pretty painless, though they didn't seem to have much experience with different systems, so I felt a little like I was holding their hands. They wanted to install micro-inverters from a brand that, at the time, had a poor reputation for reliability (but a good one for honoring warranty). That brand has since become one of the most reliable micro-inverter brands, so I won't mention them by name with the negative context. In either case, Micah didn't evaluate the water damage and we ended up having a lot of dead end emails and voicemails to him about it. The solar install was done at a very high quality, however we had ongoing issues with the quality of interaction with the installation team. The installer left in charge on site was not Jason or Micah (which we were told it would be), and the actual lead guy left on site was often rude and demeaning to my wife. Since I was at work during most of the install, she was the one in charge and home and they were just not polite, informative, or respectful. At the end of each day there was trash and litter left around in the driveway. The system was installed and operating fine, however they did not install the monitoring unit that was included in our agreement, nor did I receive paperwork to confirm the extended 20 year warranty (vs. 10 years) as agreed. I never was able to get any confirmation of the warranty extension, however I have the agreement to it in writing from Micah via email should we need to enforce it, whether he provides the documentation or not. The same rude installer was set to put in the monitoring unit and we had to have them come out with Jason to fix the poor install quality after the fact. We had them install a 220V dryer plug for my EVSE (EV charging equipment) as well since they were already on site, and they installed the plug upside down. They did correct the plug orientation later, however when I finally connected the EVSE later on I discovered in the process they had broken some of the bare wire ends through over-bending. I reinstalled it myself with unbroken wire and it works fine. They did not pull a permit for the plug even though I had requested it when we agreed upon the service. Still no resolution on the floor damage. read more

UPDATE: After having the solar up and running for three full billing cycles I am beyond amazed at the reduction in our electricity bill! During the last three months we have had our AC on 24/7 and the bills just keep getting smaller - our last PGE bill was $9.86 (compared to $575 same month last year). The bill before that was $11.82...so the cost savings is huge and we have guilt-free AC! I can't say enough good things about the professionalism and quality of work from this company. They completed a solar install for us last week and did a great job. The team arrived early every morning, worked all day, kept their working area clean and were incredibly professional to deal with. I received quotes from about 6 different solar companies and ultimately went with Phoenix Energy Solutions. While their quote was not the least expensive I absolutely believe you get what you pay for. Micah Gilmore was prompt at returning phone calls and emails and answering all our questions. They were also very flexible to our schedule as we had to delay the install by a few days to fix a leak in our roof. They handled all the design layouts, securing the permits, etc. Complete end to end customer service. We are now waiting for PG&E to come out and update our box so we aren't running on solar yet, but we are thrilled with the company we chose to make our home more energy efficient. read more

Phoenix was excellent! They gave us a great price, were able to do the work a few days later, did excellent work and even added on another project replacing some duct work for us. We would recommend them to anyone! read more

Phoenix Energy Solutioons provided fast and reliable service on my AC system.

I live in Roseville and when I had problems with my furnace I called Phoenix based on their excellent reviews. Well I have to agree, Micah was knowledgable, clean and polite, plus he saved us tons of money because of a rebate program he knew about. read more

We just had a new system put in by Phonix heating and air. They were very professional and fair with thier price. They came when they said they would, did what they said they would do, cleaned up after themselves and did it for the price they quoted. When they met with us they recommended a system based on our needs. We are very happy. read more

Although they did not check to make sure our washer & dryer set up ran properly, they were able to come out the same day and fix the leak. They gave us a fair quote and were honest throughout the entire process. They were friendly, quick, and did not try to nickel and dime my husband and I. We highly recommend them! read more

I first met Jason at a location where I have a rental townhouse. He was installing a hvac system at another townhouse in the complex. I talked to him about a bid for my hvac replacement and received one significantly lower than another company that I had used previously. I spoke with another townhouse owner in the complex and he strongly recommended Phoenix. Jason not only completed the job for his bid amount but completed it much faster than the other bidder proposed. My son is now living in the unit and keeps saying that he cannot believe his electric bill even during the 100 degree days that we had this summer. In addition to this I had a problem with my solar system at my home. I had had the system installed in two phases with two different contractors. The contractor that had installed the phase 1 array was no longer in business so I contacted the installer of the phase 2 array for help. They refused to work on a system that they had not installed. I contacted Phoenix and Garret came out to look at the problem. He diagnosed the problem quickly (Inverter gone bad) and prepared a bid to replace it. He also explained the difference between the old inverters on the phase 1 array and the modern inverters. He completed the installation of the new inverter and I am now providing the electricity to PG&e even though they regularly cut off my electricity. I will continue to use Phoenix for all my hvac and solar work, gradually changing over all my maintenance agreements as warranties expire. read more

Our 8 year old AC unit wasn't cooling like it should. We had another company come out on a 1/2 off coupon, and their recommendation was a $1200 check, plus who knows how much to fix. No thanks. I called Phoenix, and Richard came out to assess the problem. His recommendation was a $100 fix plus a freon recharge, and we are good as new just in time for the extreme heat. Needless to say, we are very happy with the results! read more

What can I say... This is the kind of business/contractor you hope to find for every line of work. I've had both Jason and Jesse do work at 2 different addresses. These guys are prompt, they are experts, and they are honest. The pricing is very fair. They've done maintenance for me, replaced a fried motherboard on my furnace. They worked on having my broken Nest gen 1 thermostat replaced through the warranty and made it happen. They truly go above and beyond! I now have them service my unit twice a year, and instantly recommend them to anyone I hear talking about needing HVAC work. read more

I responded to another firm's "energy audit" informercial and had that company come in a check many aspects of my home's energy footprint. This other firm found many things that I could improve and a few things that, frankly, were a bit gimmicky. And expensive! Oh my... they proposed replacing my well-functioning system entirely for many thousands of dollars. I called Phoenix again, based on my positive experience with them last fall and had them review the tick-list of proposed projects. They made several suggestions to accomplish the same energy saving results and for many many hundreds of dollars less out of my pocket. They came and did the work this week - correcting some duct work defects, enlarging the amount of air flowing back into the HVAC system, ensuring that my airflow system is as air-tight as can be and then replacing a hot water recirculating pump. I had concerns about the low volume of air entering my master bedroom and they solved it with a better register and adding a return to that room. They showed up on time, were as clean as kittens and polite as you would expect from guests in your home. These guys are solid professionals and have completely earned my trust. There appears to be a plethora (love that word!) of HVAC contractors in the Sacramento area and I suspect a few of them are slick operators. Phoenix is a huge exception - from their receptionist who answers the phone to the owner who takes a personal interest in each customer to the techs who show up on time and do the work cleanly and efficiently, this is a quality company. read more

We took advantage of a Fall Tuneup special and had PES come out to our home in Fair Oaks. Fortunately, all was well - no expensive repairs! The technician did point out that our furnace was capable of 2-speed operation, but the thermostat was not. So our furnace was always coming on at full-speed, like it or not. He proposed a replacement thermostat, and told me it was something I could probably install myself. That impressed me, but I went ahead and had Phoenix do it, since work keeps me very busy. I'm excited to see how much money we've saved since the furnace started coming on a few weeks ago - now in LOW speed. Will definitely use this company again. read more

My system died Saturday night. I'm thankful that it lasted beyond the 105o heat, but the timing was still bad. I checked Yelp and called Phoenix first. I expected a machine that would get back to me in about a week, but no, a person answered and got me an appointment with Richard this afternoon. Everything's all fixed, and he even spent the time to answer my questions about a replacement system. He was very pleasant and professional and was done in just an hour. read more

We had our heating and air conditioning system replaced by Phoenix Energy Solutions last year and couldn't be more pleased with the work they did and the quality system they installed. Micah was a pleasure to work with in selecting what would work best for our situation and options for financing. His installers were courteous and professional. They explained the process, issues and resolutions as they went along. The system works great, the installation is sound and looks good, and we are now comfortable both summer and winter. When my daughter's AC system failed at her house the first place we called was Phoenix. We highly recommend Phoenix Energy Solutions! read more

When Micah came to our house to have a look at our AC unit because it was not pumping cold air as it should we were thinking "oh this is gonna be big and cost us big". To my surprise he was able to fix the problem right away and for a very good price. Micah did not try to sell us anything we did not need and was very professional. Thank you Micah. read more

We had Phoenix Energy Solutions thoroughly evaluate our 26 year old HVAC system including checking temperature and air flow volumes at each vent in our home. We had Micah Gilmore and his team remove our Central Heating unit from our attic by cutting a very large hole in our hallway ceiling and installing a new unit in its place. New ducting was replaced as needed. A much larger return vent was installed, and then the ceiling was repaired, textured, and painted. It looks perfect. Next they replaced our A/C unit with a higher capacity unit that is perfectly rated for our home. They were great to explain our options and avoid installing any over-sized units. They also included a noise reduction system which has made our HVAC system whisper quiet. Next they installed a new programmable Thermostat which is remotely controlled from our cell phones. The whole system works beautifully. We have been so impressed with the cleanliness, the professional treatment, the friendliness, and ease of handling the paperwork and costs. We have had them back to our home to check one issue, and it was corrected so quickly. The service has been exceptional. read more

Fast, professional, friendly and honest. Im so glad we found Phoenix here on Yelp!!!

I have worked with Phoenix Energy Solutions on several projects and as a contractor myself I know and understand the challenges of running a reputable business. Micah has done an amazing job building a service based company with good quality employees and staff. If you want it done right with loyalty and commitment behind the project. Call Phoenix Energy Solutions. read more

My heater went out yesterday. I called and left a message on a Sunday. I got a return call Sunday evening and set an appointment. This is the second time I have used this company. They are courteous and professional and most important honest. I did not feel ripped off at all. They fixed the problem and the charges were reasonable. read more

For most of us we only think about our HVAC unit when there is a problem. For instance, when it's 110 degrees out and your AC shuts down. I had that situation a few years back and Phoenix Energy Solutions was at my house within 24 hours to fix the problem quickly and for a reasonable price. I now use them for routine service on my HVAC unit to make sure I don't have another emergency. These guys are the best! read more