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    Phoenix Motors

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    USED - 2005 Lincoln Aviator  Purchased from UsedLLC

    USED

    (53 reviews)

    I was a serious buyer ready to move forward on a 2004 Cayenne S. I even had a mechanic cleared to…read morecome out with me for a Saturday appointment. I was very clear from the start that I needed to confirm a few specific mechanical details before making the drive from south of Portland. Specifically I asked for a cold start video to listen for engine health and a quick confirmation on whether the coolant pipes had been upgraded to aluminum. These are deal breaker items on these cars and it takes less than two minutes to check. Despite calling the main office and texting both the business line and a personal line for a salesman named Chris I got absolutely nowhere. I waited over 24 hours for a simple response and was met with total silence. If a dealer cannot be bothered to provide basic transparency or even a "we are working on it" text to a vetted buyer with an appointment then they are telling you exactly how they operate. It feels like they are just waiting for someone who won't ask the right questions about the car's history. I ended up cancelling my visit because the lack of communication is a massive red flag for any major mechanical issues they might be hiding. If you value your time or want a seller who actually stands behind their inventory I would suggest looking elsewhere.

    sold me a lemon that blew a headgasket within a month of purchase. when i told them to take the car…read moreback and give me a refund, the man working said he "hates self righteous liberals" to "grow up" and to "kick rocks." i mentioned having a stress induced seizure because of the car he said "good. i hope you have another one." i didn't say anything about politics by the way, no idea where the liberal hatred came from but it's telling. from other reviews i've seen this is kind of their thing. if you've been scammed by them, please join me in reporting them to the ftc and/or any websites you can find advertising them. let's get this place taken down. if you're the guy i talked to today im sorry deborah left and took the kids or whatever your deal is but that doesn't mean you get to take it out on your scam victims. okay last update: for the few people saying "all used cars are going to have issues" no. no they're not. i bought a used car back in 2021 that never once gave me an issue in the four years i had it. i got in an accident that totaled it but never once had a mechanical issue with it. bought it with more miles on it than the car i bought from here and put over 50,000 miles on that thing. nearly 50 people having major issues pop up within days of purchase that there was no noticeable sign of on the lot to the average person is not an issue with the people buying the car but the people selling junk cars. there is literally multiple people saying they got their car looked at and that there is no way the dealership didn't know about certain major issues. for anyone who works here, how do you sleep at night?

    Dick Hannah Dick Says Yes Vancouver

    Dick Hannah Dick Says Yes Vancouver

    (92 reviews)

    Patient salesman, NOT pushy and very professional. Sergio our salesman went above and beyond just…read moreselling us a vehicle. Drove over 6 hours to accommodate my wife and 2 children. Great Chevy Tahoe, great car dealership and staff. Thank you again Sergio and crew

    I purchased my vehicle from Dick Says Yes (Dick Hannah Dealerships) toward the end of December, and…read moremy experience since then has been nothing short of exhausting and deeply disappointing. In just one month of ownership, the vehicle has already been brought in for service three separate times (not including the other two occasions I've left the car for diagnostic). I most recently picked the car up from servicing 2/2/2026, only to have the service engine light turn back on almost immediately (2/3/2026). I was informed by the dealership that their diagnostic equipment does not provide in‑depth readings, and that I may need to take the vehicle to Mercedes for proper diagnosis, entirely at my own expense. Being told I could be financially responsible for continued mechanical issues on a vehicle I have owned for barely a month is unacceptable. This situation has caused significant inconvenience, including repeatedly having to arrange alternative transportation while the car is being serviced. Purchasing a vehicle should come with reliability and peace of mind--not constant breakdowns, repeat service visits, and uncertainty from the start. I regret purchasing this vehicle from Dick Hannah / Dick Says Yes dealerships. Based on the repeated mechanical failures, unresolved engine issues, and the short time frame in which all of this has occurred, I strongly believe I was sold a lemon. At no point during the sales process was I advised of existing or ongoing mechanical issues. Now, after the purchase, I am being told that I may ultimately be responsible for repair costs related to problems that have existed since the vehicle was sold to me. Due to the seriousness and persistence of these issues, I am actively seeking further resolution through formal consumer‑protection and legal avenues, including: Washington State Lemon Law Administration (Office of the Attorney General) Washington State Attorney General's Consumer Protection Division BBB Auto Line Other purchaser‑rights and consumer protection agencies Potential legal consultation regarding Washington State Lemon Law protections I am posting this review across multiple platforms to document my experience and seek proper resolution. I strongly encourage anyone considering purchasing a vehicle from this dealership to proceed with caution and to be fully aware of the risks involved.

    Pat Moore Quality Cars

    Pat Moore Quality Cars

    (15 reviews)

    I recently bought a 1991 VW Vanagon from Pat Moore Quality Cars in Vancouver, Washington and I…read morecouldn't be happier with, not only the car but with the incredible customer service that they provided to me. I bought the vehicle site unseen from the other side of the country. I dealt directly with Pat and he was incredibly helpful throughout the entire process, which due to the long distance ended up taking quite some time to complete. Never once did Pat try to take my money until he knew that I was completely satisfied with the deal. In my very first conversation with Pat about the Vanagon he disclosed what I have found to be the only blemish on the vehicle which is a tiny bubble in the paint about half the size of a dime. In our first conversation, Pat had urged me to find someone to at least come and check out the Vanagon for me. Eventually I hired a car inspection company to inspect the vehicle and to write up a lengthy report. Pat also insisted that the vehicle was brought to a mechanic for a once over and to replace a light bulb. The Vanagon was eventually shipped across country and it exceeded all of my expectations. The van was pristine. No smoke and mirrors. The twenty five photos that Pat had posted didn't even do it justice. Even after the purchase, Pat has been very supportive, following up and asking if there was anything that I needed. He even went so far as to ordering me a new interior light (which wasn't even broken but had a slightly sticky switch). If you are looking for a used car in the Vancouver/Portland area or from anywhere in the country, definitely check in with Pat Moore Quality Cars. These guys are the real deal. Pat is the easiest, nicest guy to deal with and I'm sure his entire staff is the same way. He made what could have been a terrible experience into a smooth and enjoyable one. I couldn't recommend these guys any more. A+++++ Nick B

    Best experience at a used car dealership. No pressure, no surprises. Decent trade-in value, all…read morelicensing fees taken care of as well as transfer of ownership. Eric even provided new wind shield wipers gratis. Definately recommend. Also have some really cool cars for sale.

    Vancouver Auto Center

    Vancouver Auto Center

    (37 reviews)

    I thought these guys were great…read more It's definitely a busy used car dealership and their business model seems to be more tailored to simply moving vehicles at low prices, meaning don't expect every vehicle on the lot to be pristine. Some cars were in fantastic condition, others not so much. That said, if you know what you're looking for AND you know what to look out for when buying a used car you just might find an INCREDIBLE deal.

    Absolutely horrible. These guys sold my son his very first…read moretruck. He did it on his own and I am so happy and proud of him for working hard, saving money and getting a bank loan on his own to cover the difference. ** Look at the description in the ad I have attached for the truck. Pay close attention to line after line of total LIES.**. They took $15 thousand of my sons money and this truck didn't even make it home to our house. It broke down on the freeway, at night, in the rain, during rush hour. The engine shut off and left him stranded in the middle of the freeway. He was able to get it to the inside lane where it sat for hours on end until we could have it towed. The next day we had it towed back to Vancouver Auto Center and they had it sent out to service. A MONTH later he gets it back and drives it home. The truck wouldn't even start after that. Did I mention that Mo wanted to SPLIT the cost of the repair? He wouldn't even voluntarily honor his word. It wasn't until after some debated conversation he said he would cover it.... And the truck still doesn't even work. Mo is a manipulative type "A" personality who rolls everything back onto the customer as if ANY of this is my sons fault. They saw him coming a mile away and took advantage of him. He is a very responsible and respectful young man and it makes my blood boil that after four months, countless hours of issues and tow trucks and a ton of extra cash he is still without a dependable vehicle. Vancouver Auto Center should be ashamed. This is shameful. Please take your business elsewhere. Mo owes us $15k, plus extras. My son is borrowing a car and has a loan on a truck that he cant even use. Go back and read the ad about this "solid dependable" garbage. And to you Mo, none of this is my sons fault. When you speak to him dont cut him down and make him feel like an idiot because he had never bought a car before. This is on you. 100% on you. Shame on you. I'd give you zero stars if Google would allow it but you get one. Thats all you get.

    Phoenix Motors - usedcardealers - Updated June 2026

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