Sauter is a photographers dream. It really is an institution. You won't find better consulting and…read moreexpertise anywhere else. The people who work here KNOW their stuff. You can mention any camera, any brand, any lens, any camera equipment and you will find someone who knows when that lens was first released, who built it, when there was a fallout in the lens company and the co-founders went their own way, both of the founders mothers name and so forth. Leica, Hasseblad, Pentax, medium format, film cameras, anything you can name, they have it and if anything is released they're the first to have it. But wait, there is more, as you can rent certain cameras or lenses before buying them, which gives you an incredible amount of freedom to find just the right equipment for you. Or you can buying second hand cameras, lenses, adapters, while the selection isn't comparable to ebay, it sure beats ebay as you can actually test the stuff you are about to buy and can make sure they still work properly. The only downside is that everything is ticket price. And they don't do price matching to the extent that Saturn/Medimarkt&co. do to compete with the mighty Amazon. So it's the perfect place to do your research, test out the equipment and if you want to support this institution from bankruptcy, buy. But for those of us who lack the funds, we shall have to wait the day until we have the funds and resort to buying from the interwebs till then. Because Sauter is really a place that ought to be supported, it's the camera equivalent of a great old book store who struggles due to Amazon.

The whole experience was not pleasant. I had gone to Sauter in 2007 for my German visa pictures and…read moreremembered them being very friendly and helpful (even though I didn't speak German). So naturally I thought to go there again for more Visa photos. Unfortunately, despite speaking German this time, they were incredible rude and overpriced!!! The only reason I gave them 2 stars is because (1) the photos were useable and (2) It was relatively quick. Negatives: (1) Rude and unfriendly employers (2) overpriced: less than 5 minutes of work cost 23€ for 6 visa photos. They charge a premium for the visa photos compared to normal passport photos and I really feel its taking advantage a bit since its not as easy to do those yourself in the machines on every corner. Next time I will try another place.

I been buying my camera gear from Foto Dinkel for several years (more than ten yrs), and for…read moreseveral good reasons: top notch advice, great range of competencies, masters and specialists in equipment and photography, price competitiveness, product ranges and availability, staff friendliness, customer select staff contact, and after purchase service when needed to clarify any camera functions. I consistently had friendly and satisfying experiences. Once you walk into the shop and start talking to any staff member, you immediately have that feel good experience. Yes, their staff is that good. They never ever pressure anyone (I've noticed many times) to purchase the product they may have spent over 30 mins explaining. Go there and try prove me wrong - bet jo..

Excellent service, and a great collection of reasonably-priced film stock! A must visit for film…read morephotographers. Especially if you're looking for developing tools. Highly recommended.

Great vintage camera selection of famous brands like Nikon, Leica, Canon, Contax, Hasselblad, and…read moremuch more. Very knowledgeable staff. Good service. Highly recommended.

From the owner: FOTO PRESTO camera shop munich Handelt mit hochwertigen…read moreKameras. An und Verkauf Neu und alt Leica.Zeiss.Rollei.Hasselblad. Canon.Nikon.Sonny.Minolta.Olympus.

I was vacationing in Munich and the adopter I brought with me didn't charge my sony camera. So I…read morewent to Foto Rally in hopes of finding a charger. No luck but the customer service I received was superb. Oh did I mention I don't speak German, but she told me where I might find what I was looking for, even though She didn't cary Sony products. Such a lovely lady. Thank you.

The owner is very kind and friendly. If you have any analog camera that needs service/repair, he…read moremust be the one that you'd never doubt. The shop is small but it's more a treasure hunt if you know which brand or which product that you're looking for. Accessories such as camera bags, straps and used lens (not guarantee working perfectly) could be found and sold at a bargain. English speaking, no problem!

This is my favourite camera shop in Munich. It's small but has an excellent selection of second…read morehand cameras on display at reasonable prices. Service is excellent with extremely knowledgeable staff. The level of English spoken is not great, but they are willing and try very hard to accomodate those who cannot speak German. Most importantly they have always been honest and fair with me and have not let me down when I recommend them to others.

I purchased a pair of Golden Goose sneakers on 15th December and it was dispatched on 18th…read moreDecember. I have bought this brand before, from several luxury online stores in pristine condition. Therefore, with great confidence I removed the sticker ( on the sole) and stored the sneakers away nicely in my shoe cabinet without inspection..(why should I They are supposed to be from a reputable brand right!!!). I anticipated wearing them at a later date. So imagine my dismay when I actually went to wear the sneakers,to find that the glitter was falling off and it looked as if there was rip within the fabric that left a small gapping hole. As well something hard was behind the rip as if someone had tried to repair it with lump of glue and failed.However I refuse to cast aspersions and say who would do such a thing I emailed customer services on 16th January (within the 30 days of purchase) It seemed to me that their response was use what can only be described as delay tactics by taking ages to get back to me; getting me to take unnecessary videos and pictures and then stalling again before responding perhaps to push beyond the 30days? Who knows! What was their verdict? They believed that I wore them and forced my foot into them creating the tear. My response This is laughable because as a registered disabled person who I rarely goes out and when I do its by transport It is also far-fetched to believe I can force my foot into anything. And their analysis Of my ability goes outside the realms of my consultants' medical analysis of my disablity. Honestly, I am completely baffled as to how their specialist team came to the conclusion. It's pathetic how any company may attempt to hold onto every penny just to make a profit and forgetting that it is the consumer that makes businesses flourish in these uncertain times. Instead they placed all the blame on the consumer rather than accept the product was faulty. I am not naive to believe every customer is honest but not every customer is dishonest either otherwise what's the point of sales? Instead of proving good customer service and accepting that they had sold me a previously purchased item without checking condition or selling a substandard item and selling it at retail value and thus inadvertently trashing the Golden Goose reputation. I have alot of video cameras around my property so I offered them to analyse the footage for evidence of me walking out of my property wearing their footwear. Needless to say I am appalled and feeling very defensive and vulnerable since they inferred that I am a liar and attempt to tarnish me as someone who is prepared to rob them of a few measly crumbs. I truly believe that customer services owe me an apology and should show a goodwill gesture to show sincerity instead they use gaslighting. I wait with bated breathe upon verdict number 2 Customer services responded that it is not a manufacturer's fault and I agree. I believe they knowingly sold sneakers that are defective and they seem to be OK with that.

I ordered a pair of jeans. I tried them on and thought they fit weird. I always go by measurements…read morenot by sizes. I know my exact measurements. Their measurements on their size chart says waist is 34.65 inches and the hips are 44.09 inches. I measured the jeans and they're in fact over a size smaller. The waist is 33 inches and the hips are 43 inches. I asked if I could exchange the pants because they made an error in their size chart. I initially trusted they had provided the correct information didn't catch the jeans were a completely different size right away. Customer service said too bad they're final sale and it's too late. Sorry but if you make an error in your measurements that is in fact your error. I didn't even want to return them I just wanted to exchange them. For almost $600 I'm not buying the larger pair. I've spent thousands of dollars with this company and it's extremely disappointing. They don't lose any income doing a simple exchange. This is the second quality control issue Ive encountered with this company. If a company makes a $600 mistake they should make it right. There are so many other similar e-commerce companies I just won't be returning to Mytheresa. I'll be taking my business elsewhere.