Brittany is a first class professional.A++++++! I would ask for her but schedule ahead as she has a significant number of regular attendees. Shop is relatively quiet and has nice ambience. read more

Got my post-quarantine cut by Brittni and she did a phenomenal job !! I have long, super tangly, wavy hair and when she was finished it was smooth, perfectly layered and looked SO much better! Very reasonable price too. Highly recommend! read more

Phoumala T Salon - Hair Salons Near Me - Sylva, North Carolina

I absolutely love this place and me and my daughter have been coming here for years. Ashley does a great job and always gives me exactly what I want. Since covid she has worn a mask while cutting my hair and I don't know what this other review claiming they don't take covid precautions is even talking about. read more

After getting my hair cut in most salons, I have to go home & redo the styling (sometimes it's nonexistent), but I look great when I'm all done. I only wish the prices were more affordable so I could go more often; otherwise, it's great. And it's two minutes from my home & I love the convenience. read more

This was my first visit and I will not be back. I got my first post-quarantine cut from Britney today. OMG!! Generally stylists follow the "pattern" that has already been established. I ended up with a "prince valiant" cut. The layers are horrible and are visible. The right side of my hair is shorter than my left, and I found long strays when I got home. I guess I'll be wearing a hat for the next several weeks. Britney is a very nice person but she sucks at cutting hair. read more

I had my hair cut at Phoumala's and there were not enough safety measures in place for COVID. Plus the blow dry after the cut was horrid! Sorry, but I think people should know. read more

I've been into Phoumala T several times but my visit to the salon on Tuesday afternoon got me the worst haircut I have ever gotten in my life. I had recently bleached my hair and just needed a routine trim job to get rid of the damaged ends. While Staci got rid of the damaged ends she did so in a way that I imagine a toddler with a pair of scissors would...my bangs were uneven, cut blunt, and she just completely missed several areas of my bangs leaving me with a couple places where my hair was up to an inch longer than the rest. I left the salon unaware of these problems since we both decided that there was no point to fully blow drying my hair and damaging it more with heat. Boy was I surprised when I went to fix my hair for work! I went back into Phoumala T first thing on Thursday morning since I had no time on Wednesday to do so. I didn't go in demanding a refund of the $25.00 the cut cost me on Tuesday which I feel as an unhappy customer was beyond generous. I explained to the stylist (not sure of her name) at the front desk what had happened and that I needed to get this fixed ASAP! Never thinking that I needed to stipulate that I wanted it fixed free of charge, how silly of me. It took the stylist about five to ten minutes to fix what Staci had done. Afterwards she asked if I would be paying with cash or a card, confused I asked if she really expected me to pay $10.00 for a screw up that another stylist at the salon did. The answer was yes because she didn't do it and they all work independently. Apparently if I wanted it done free of charge I would've had to have Staci do it, not sure why I would want to give the stylist who messed it up in the first place another whack at my hair. At this point I was beyond fed up, I work in customer service and I have to take the heat for things I haven't personally messed up all the time. It's part of working for a company! I don't tell angry customers that I can't fix their problems because I didn't do it or charge them more money to fix the problem. Angrily I gave her my card to pay only to find out that her phone wasn't working so she couldn't use her square device. At this point the other stylist at the counter told her to just get the $10.00 from Staci and told me to leave the salon. I never received any sort of apology for them screwing up my hair in the first place; definitely will never return to this salon again or recommend it to anyone I know. read more

Went there the other day, and I am a guy that hasn't had my hair cut well in a very long time. My hair is long and some hair dressers cut it like I am a female. Well I went in there and sat at Mandy's chair and when she was done I was blown away, I haven't had my hair look this well in about EVER!! it was great I know i found my new salon and new stylist. read more