I was blessed to have an appointment on Friday, June 4th with Katie at the Therapy Institute in…read moreHaslett Michigan. I have had vertigo for more than 20 days now which at times makes one feel as though they are losing life as normal. Katie did the Epley maneuver and released some of the vertigo discomfort. I intend to follow up with two more sessions and see the healing hands at this institute bring my life back to as close to normal in this imperfect world. Katie was kind, gentle and patient and gave a calming environment to my medical situation. Thank God for medical workers like Katie who are gifted with skills and mercy.

This place is great, from the nice, friendly and helpful office stuff to the therapists themselves…read more I especially appreciated my physical (cervical spine) therapies by Will Avgen and Valeria Visoiu, but I can say the other therapists were friendly and helpful, and thoughtful to other patients too. A high level of professional skills. I can and will recommend the Therapy Institute to other people. The therapy sessions were very helpful to me, I learned also some exercises which should help me to keep in a shape. If I have to return for any therapies in the future, I will go right there.

The entire team combines great professionalism with sincere concern about each patient. I couldn't…read morebe more pleased with the assistance I've received from this company. They have excellent equipment, and operate in the finest professional manner I could imagine.

One of the most positive physical therapy experiences I have had. The staff is very attentive and…read morethere is minimal downtime during visits. At some other PT places, you can find yourself sitting waiting between exercises but that is not the case here. They do a good job explaining the purpose of what you are doing and providing info so that you will be set to be self-sustained once you complete your course of sessions. They are also responsive to feedback on your progression and will adapt to your needs. I didn't have any billing issues as noted by one previous reviewer.

The services I received at Premier Rehabilitation were fine. The therapist was very nice,…read moreprofessional and had some great insights. What bothered me was the short appointment times they offer patients. All appointments are only 1/2 hour. In Michigan winters with such bitter cold days, it seemed hardly worth the trip. I'm not sure how they reconcile the short appointments with insurance companies. It does not seem standard to me. I will definitely include questions about length of appointment time when interviewing centers for future potential services I choose.

Working with Kristen first at Holt and then Frandor was an excellent experience. She listened to my…read moreneeds and my goals - mainly to avoid surgery - and got me back to running without pain and without surgery!

FRONT DESK! YUCK! There's one person a front counter who…read moreseems bothered to help me. SO glad I don't have to speak or interact with her after my relaxing, therapeutic massage! Massage personnel are polite, caring, & personable every time. (5 stars to massage, 1 star to front desk people and impersonal check-in system)

Great massage experience. Courteous, kind staff that listen and apply the appropriate care where…read moreneeded. Highly recommend!!

I received excellent care and insight working with John Mittlebrun from ORS at their new clinic on…read morePatient Care Drive in Lansing and I highly recommend his services for physical therapy and related care needs. I showed up to John's practice with both runner's knee and a rotator cuff injury- and only about 5 weeks of time for PT sessions before heading out of town for an extended trip- and John was clearly committed to progressing me through recovery as quickly as my body was able to adapt so that I would be on a solid foundation for continue recovery after I was no longer able to work with him directly. Importantly, John Mittlebrun is a listener. The questions he worked through during my initial knee and rotator cuff assessments and then follow-on PT visits demonstrated that he was clearly paying attention to me, my body's incremental limits, and my body's progression through recovery. He helped me understand the balance between pushing up to the point of pain vs pushing through pain, the importance of consistency over perfection, and to trust the process even when patience is difficult. After five weeks of working with John, I'm now cautiously getting back to running and swimming; both of which are huge physical and mental achievements. His care and attention have truly set me up for sustained physical endurance to continue the sports and hobbies I care about for my physical and mental health, in addition to living each day feeling mobile, strong, and healthy. I would gladly work with John again if there was a need to do so.

I received outstanding care from John. He is very professional and insightful when it comes to the…read moreproblems at hand. He always had helpful and kind helpers. Highly recommend this office. The location was perfect and so was the services.

Went to Dr. Craig about 3 weeks ago. I had severe acute back pain in the middle of my back that…read morewhen I twisted a certain way caused my stomach muscles to contract. Dr. Craig suggested Soft Wave therapy. I had one treatment and immediately felt better. The condition and pain hasn't returned so far. Treatment was almost painless and I would suggest Soft Wave to others. Worked in my case, it may work in yours. Try one treatment and see what happens. Chronic conditions may take multiple treatments, mine hasn't.

Dr Kirby and and Dr Craig are amazing. I have been coming to them for almost 2 years now and I…read morewould never go back. I have less headaches and less back pain. Feeling better than I have in years.

Erica is a rare and wonderful healer. Her technique of inserting acupuncture needles is unique…read more She knows exactly how to minimize and/or eliminate pain. I've had acupuncture from many people over the years, but I have to say that she is far and away the best. My two sessions with her have been outstanding. Do yourself a favor and make an appointment today. You will not regret it.

The staff and services are top notch. They've helped me chronic and acute issues with kindness and…read morecare. Very cozy and welcoming space

Talk about feeling like just a number ... The staffs bedside manner and compassion for someone in…read morepain, is non existent. You'll get better custom service from a quick change oil shop. If you're looking for compassionate and understanding health care, I'd keep looking...

I've been a patient here for about 3 years. Staff are friendly and helpful. And they've really…read morehelped my pain! They've changed my life - and without relying on any habit-forming drugs. If you are really serious about pain relief, they can help.