I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.

I had a fantastic experience with Dr. Acevedo and the entire team. The front desk staff was…read morefriendly and efficient, and the wait time was very short. The doctor was very thorough, explained my treatment options in detail, and gave me peace of mind. My health has improved significantly thanks to their expertise. Highly recommend!

Great experience from start to finish! I was able to make my first appointment within a week. I've…read morebeen to the office a couple of times now and the staff was kind and professional. Dr. Acevedo-Crespo is very helpful, knowledgeable and has a great bedside manner. The office was welcoming, and the quality of care was excellent. I highly recommend as a pulmonologist.

Dr. Alejandro Roca is an excellent and highly knowledgeable Internal Medicine physician. He is…read moreespecially knowledgeable in managing arthritis and pain, and I truly appreciate the time he takes to listen, explain things clearly, and provide thoughtful care. His office staff is professional, courteous, and welcoming. The office itself is exceptionally clean, comfortable, and beautifully decorated with great taste. I highly recommend Dr. Roca to anyone looking for a knowledgeable, caring, and professional physician.

We have been seeing Dr Roca and staff since 2003, my dearest wife had a huge problem with Arthritis…read moreand a few other ailments. He was highly recommended by a great Dr from Baptist Hospital in 2003. Dr Roca & Staff have always given us an excellent outstanding service with the greatest of efficiency & professionalism. We have always found Dr Roca & Staff up until a few days ago, to be extremely courteous, caring, kind, helpful and thoughtful with the greatest of empathy. Dr Roca and Staff are an excellent outstanding team who have saved my wife from many ailments, we can highly recommend them. We both are extremely happy with their services and we wish them an abundance of Blessings from our Mighty " GOD" in Heaven.

First time at this facility. It was a good experience…read more The Doctor was especially impressive.

I have been a patient of Dr Pedro Sevilla for more than 4 years. I have severe asthma and Dr…read moreSevilla has been the only pulmonologist who was able to give me the adequate treatment to control it. He is an excellent doctor, knowledgeable, caring and takes his time to explain everything. His staff is also very friendly and efficient! I will give him more than 5 stars.

I have been going to Prime Care for over 20 years and have been extremely pleased with the senior…read moreand junior Dr. Rosens, they are both attentive and caring doctors. I (and my husband) have had excellent care and when we have emailed them always had an answer that day or the next day. Could not be more pleased with all the doctors and staff there, highly recommend. Unless there is an emergency we have never had to wait more then 15 minutes or so.

Unprepared staff- met with them 3 times and the 2nd and 3rd time was as if I was talking to a new…read moreperson even though I met with the same one. Did not bother to review my file before the 2nd and 3rd time wich was very dissapointing and because I felt well today the episode I had a couple of months ago, that landed me at the urgent care, was nothing. It was a complete waste of time.

I 100% recommend this women's center! Dr. Ferro, the obstetrician and owner is amazing. She…read moredelivered my daughter almost 7 years ago, and I have been with her ever since. I trust her implicitly. The rest of the staff also is incredibly knowledgeable and professional. I have always had good experiences with any of the staff members I have dealt with. The office is conveniently located in Coral Gables, just behind the shops at Merrick Park.

This is a review about the extortionary practices of Dr. Ferro and her office…read more During my routine visit, Dr. Ferro forced me to schedule a follow up for something which I assured her was normal - had been recently checked in NY and is fine. She refused to listen to me. Abhorrent behavior. I scheduled the follow up, basically with no choice, and came for the visit in December of 2024. The tech saw me first, and then I was seen by Dr. Ferro. She got the reason incorrect for my visit not once, not twice, but THREE TIMES. She showed a complete lack of interest, lack of knowledge, lack of understanding. My reason for sitting in that office was primarily her doing, additionally communicated to the tech, and should have been in my patient file. After explaining to her again (and again) why I was there, she ended the visit by APOLOGIZING for wasting my time. "I'm so sorry for having brought you in here and wasted your time" - I should have recorded her. If the only thing wasted was time, a negative review would already be necessary. However, I paid $50 for this visit at the office. In January, I received a bill for $119 for this visit. Now, in April, I have just received a further bill of $25. The front desk staff is either unempowered or unable to answer for billing questions, both of which are unacceptable. They say these are all for the same visit, just now being processed for insurance. In December I already had found a new provider as I would never return to someone who doesn't listen to her patients and who arrives unprepared for the visit she requested. However, it is clear now that her office is simply trying to extort their patients for their money and their insurer's money. This office should be shut down - I wouldn't wish this experience on any person.

Went to Dr. Kalbac for a second opinion. I was told that my hamstring tear required surgery. Dr…read more Kalbac was very thorough in examining my leg and reviewing the MRI. Dr. Kalbac opined that my injury did not require surgery and prescribed physical therapy. I value his opinion as a Board-Certified Orthopedic surgeon and am so grateful for his help! Aside from being very smart and experienced, he also has a warm and friendly personality!

I met with Dr. Tyler Kalbac here fir an ankle injury. The doctor was very patient with me in…read morelistening to me and all my questions. Sometimes doctors are trying to rush you out but this felt like a refreshingly patient doctor. The office was not too busy on a Tuesday morning at 8:30am. I was out by 9:45am. I asked if they had a wheelchair to get me to my car since using crutches is not easy and they took me right to my car, which was such a nice gesture. Thank you Dr. Tyle and staff.

There was only one other person when I got here and it took 40 minutes to be walked in. They also…read moremake you check in on your phone and sign a bunch of things that is uncomfortable to do when you don't feel good. Was finally let in and they said it was going to be 10 minutes to get my results back. I waited a hour and a half to be seen by doctor. There wasn't a single nurse who passed by with updates or to make sure I was okay. They said 10 minutes and it was way longer than that. Customer service is horrible, everyone has an attitude. Will never come to this Jackson urgent care again. I've only had good experience with Baptist Urgent care.

I love to come to this urgent care. The staff is efficient, and friendly. I highly recommend…read morethem. Everyone's very understanding, and caring. They're also quick. You won't be sitting there for two long waiting to be seen by the nurse, and Doctor.