I'm not sure it's possible to rate a bank as more than three stars, let alone one I've never…read moreactually been in - so, as bank go, Nationwide, yer alright! My actual reason for commenting on this particular branch is that I feel the profile of its two outdoor cashpoints needs raising - why are there always huge queues outside the neighbouring Lloyds TSB cashpoint and yet nobody ever using this one? Beats me.

This is a very, very busy branch since Nationwide took over the Portman Building Society. Its…read morereceived quite a bit of investment, so there's a fair few holes-in-the-wall available. And there's often at least one greeter on duty, who will either demonstrate the machines or see to a query, so that the queue is often a little shorter than it looks. However, the level of expertise of the staff seems to have gone down in recent years, and the regard for privacy. I recently had a member of staff come to see me in the banking hall, rather than taking me to one of the glass-walled interview rooms. And a cashier who was taciturn to the point of . well, not quite rudeness, but not far off. I think its a teething problem with integrating the Portman customer, I hope it is, anyway, because its a good company with good products, very centrally located with a lot of facilities available on a Saturday, when most of us need them most.

Excellent wholesale cash and carry warehouse located on the industrial estate behind the large…read moreTesco store in Lottbridge Drove. You have to have a membership to shop in here, so you can't just pop in and shop which is a bit of a pain for all who don't have one, or know someone with one, or know someone who works there. There is plenty of free parking available in the adjoining car park. As i said before it is a warehouse, so as you can imagine it is massive - loads of different bargains to catch the eye. Massively discounted food and household goods available to buy in bulk, saving customers a fortune. The only problem is getting carried away - i always do, especially with the huge boxes of sweets and chocolates.

This little high street branch is the epitome of friendly banking. Ask for Lucy (the branch…read moremanager) should you have any issues. She is a lovely helpful lady with every answer at her finger tips. There are usually two tellers on duty at any time and because it's a relatively small branch the queue moves really quickly.

I'm not actually a Lloyds TSB customer, so this is just a short review about their two outdoor…read morecashpoints. The cashpoints are okay. I once was stressed and took my card but not my money oops, idiot - luckily some woman chased me down the street with it! i was also probably trying to get away as quickly as I could due to the homeless man sat by the cashpoint asking me for money - I hate being guilted like this espeically when usually taking £20 out to be frivolous and drunk. If this, and the queues on Wed - Sat nights, put you off - use the quieter Nationwide round the corner.

Before the recent refurbishment, this branch of Barclays always seemed an okay one. The carpet and…read moreinterior always looked a little old fashioned but I preferred that to the current space capsule make-over. There's a Barclays rep at the front of the building now that meets and greets customers and passes on information like what ISAs and current accounts are available. The rest of the staff however, usually seem quite grumpy and detatched and like the main branch, there's usually a queue whatever time of day you go.