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    Pierce Hardware Fine Hardware and Plumbing

    3.3 (8 reviews)
    Open 8:30 am - 5:30 pm

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    Innovations Touch - Kitchen Remodeling

    Innovations Touch

    4.9(54 reviews)
    5.3 miNorth Dallas
    Committed to satisfaction
    Free consultations

    Requested updates to my kitchen. The end results are amazing and I look forward to working with…read morethem again. Friendly and professional crew and they did a great job cleaning up after each day.

    I've been remodeling my homes since forever. Usually we do our own work. My daughter has a condo…read moreand needed work done - she contacted a big box store (whole other story - it was a horrible delaying experience). I found Allan and called him. He set up an appt. within days, arrived on time, listened to my project. Tuesday reviewed project (it's a small job but to us it's major undertaking). I figured it would take weeks (big box said). NO. It was done in less than a week - and when we found an issue - he had it fixed before I was finished telling him about it. The installation of counters (in a world of uneven things) - I don't know where to begin - care was taken to demo, and install new counters and you cannot tell there was work done. I'm so impressed with Allan and his company - on time (ahead of schedule), on budget, flexible to what can afford, professional, dealt with difficulties. You can definitely count on Allan to get things done - top notch. He effectively worked around imperfections and produced perfection. Can't thank or recommend him enough. One of the best contractors I've ever worked with. Thank you so much.

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    Innovations Touch - Kitchen Remodeling

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    Open Concept Kitchen

    Westside Kitchen & Bath

    Westside Kitchen & Bath

    2.8(8 reviews)
    2.0 mi

    BUYER BEWARE: If you expect a company to stand by their word and/or products... RUN. We performed…read morea multi-million dollar remodel on our home spending a significant amount of money with Westside. After almost 2 years of trying to get faulty hardware replaced with employees of Westside, our builder finally was able to get Alan Fishman (Owner) to visit our home to inspect our issues. He readily agreed that 4 of our door handles were faulty and attempted to place blame on the fifth to the steel door install, (door has not been operable for 1.5 years) claimed handle broke due to a stiff steel door (I do not agree), however, he still agreed to replace all 5 and would be in-touch when they were available as supply chains are still strained.. After a few months our builder reached out regarding status and he replied with some texts that contained lies, unprofessionalism, arrogance, and were downright rude. Mr. Fishman claimed he "texted" me and I didn't respond - so he sent them back? _____________________________________________ Actual text: Hey Ryan (builder) I reached out twice with no response So all was sent back I can reorder but Instead of no charge favors Westside has cost And I'll see what that was Approx 5-600.00 Let me know when or if I should reorder Alan _____________________________________________ Our records show 0 texts. Replacing faulty merchandise after 1.5 years+ of attempts is not a "favor". QUESTIONS? So he orders replacement parts... claims he sends 2 texts... then sends them back? He could have called us? He could have called/texted the builder? He could have left a voicemail? He just sent them back!? He wants to now charge full price? Mr. Fishman knows he didn't text, call, or attempt to notify - he knows this because I believe he never ordered or intended to make anything right. After reviewing some other online reviews (see Yelp) on Westside and Mr. Fishman - this is just who he is. BUYER BEWARE... if all goes well you're probably ok? If you need a company to stand by their overpriced merchandise... you're on your own. Mr. Fishman will pretend to address an issue, make the problem your fault, then chastise you to save a buck. I'll end this review with a simple line from Mr. Fishman's text to me and our builder: "I expected way more from a great business man like you.." So did we Alan Fishman... so did we.

    The experience I had with Westside was the worst one I have ever had with a retailer and the main…read morereason was bc of one of their sales guys John. He has absolutely no customer service skills whatsoever! We spent thousands of dollars here but honestly, it shouldn't matter how much we spent. Good customer service should be given to everyone. It all began going downhill when he ordered the wrong color for us, then told us we would be charged a restocking fee. It was never clear how much that fee was going to be. We were told 10%, 15%, and 25-30%. It ended up being 20%. Whatever the fee, why should we have to pay it if he ordered the wrong color? Then when we re-ordered the parts it took literally months to get them. I understand supply chain issues but he never even called us with updates. We had to contact him to try and get an update. He wouldn't return phone calls and would respond to emails a week late. When items were delivered to the warehouse, I had to go pick them up even though he said they would deliver. Then one of the items was defective and once again it took 1.5 months to 2 months to get the replacement. Again no updates at all. One day my contractor called him and asked if the part came in and he said 'oh yeah, it's here". Then we had to go pick it up. This is just a brief summary of some of the crap that happened with this guy. And to make matters worse, any communication I had with him was always rude, and condescending. I really don't know how this guy does any business. Stay clear of this place, you may have to deal with him if you go there.

    Legacy Plumbing - Truck

    Legacy Plumbing

    4.8(537 reviews)
    19.8 mi
    20 years in business
    Certified professionals

    Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

    Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

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    Legacy Plumbing - Team

    Team

    Legacy Plumbing
    Legacy Plumbing

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    Floor & Decor - Fireplace with 2x4 porcelain. Sun was too shiny to get a good picture but it's gorgeous!

    Floor & Decor

    4.1(90 reviews)
    6.0 mi
    $$

    Raymond went above and beyond to help me solve the problem I was experiencing with my previous tile…read moreinstallation! So grateful!

    Floor and Decor is good. what I did learn is the corporate policies are not consumer friendly…read more Be careful because they don't appear to have long standing relationships, and tend to "discontinue" products quickly. So, in the event you have a catastrophic even, likely you will have to change because you will not be able to duplicate your choice. i had that issue, wayer damage, and to keep from starting all over, I wanted to only replace what was damaged to keep what i have and love. Chewy, Annabelle and Chris at the Mansfield Tx store were amazing, very helpful and tried to do what was within their job descriptions to help but, F&D policies, process and procedure are not consumer friendly, not consistent with what is stated, promoted on their website consistentl. To make a king story short, they found the "discontinued" flooring in three (3) different states, $450.00 for the flooring, and shipped BECAUSE THEY DON'T SHIP... charged $450 per store for over $1,200.00 for Shipping. Highway robbery and raping their customer. I ONLY did so to save time. However, I still need flooring for four (4) other rooms and F&D manager would rather loose money, approximately $2,000 or more in sales, than expense the freight. Hell, they didn't bother to send the product back to main warehouse to ship to a store. Want that money... bottom line, they lost money. The store manager wasnof no help, so he can keep working hard and if I were you, be careful and spend your money wisely... else where.

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    Floor & Decor
    Floor & Decor
    Floor & Decor

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    Creative Design & Build - Kitchen Remodel

    Creative Design & Build

    3.0(2 reviews)
    6.9 miNorth Dallas

    This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

    We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

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    Creative Design & Build - Kitchen remodel

    Kitchen remodel

    Creative Design & Build - Modern shower remodel modern shower remodel

    Modern shower remodel modern shower remodel

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    Kitchen remodel

    Pierce Hardware Fine Hardware and Plumbing - kitchenandbath - Updated August 2026

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