We had the very best experience with the Cabinet Factory from the beginning with our kitchen…read moredesigner Michele Jones, to the prices & quality of the cabinets, the delivery and the installation. She was available every step of the way, extremely patient and helpful through the entire process. The installer Vince was really great too, very professional and meticulous with his work. We highly recommend Michele and the Cabinet Factory in Hockessin De, our kitchen looks absolutely BEAUTIFUL, we couldn't be happier with the results. Thank you!!!

We received very poor customer service from Sam and the owner, Mike. After multiple calls and…read moreemails to correct a mistake they made with our crown molding costing us over $2500, they have been unwilling to refund what I paid for the molding and insist on me buying more at cost ($1250) after I already paid them initially. There were also errors with an oak trim piece (3" wide instead of 5") for my range hood and incorrect drawer fronts on our island that do not match the other wall cabinets. The cabinet touch-up kit has items missing and an incorrect color touch up so I have no way to fill nail holes on the trim. They have said these were their errors and that they would re-order the pieces, but they have yet to do so. I would hesitate to trust them if you are considering doing a kitchen design as it is simply not worth the risk and months of delay due to missing/incorrect items. Please look at their reviews as most of the high rated reviews are made up profiles with one or only a handful of reviews. Buyer beware. [Update, I just noticed the owner posted a reply today stating they warned against this crown molding and that is simply not true, in fact, I wanted two-stage crown and they advised against it since I was going with 39" cabinets. He also states that he would still like to help complete the job to my liking and to call him, but I can assure you that we talked twice this week including yesterday afternoon and he refused to refund even just the cost of my crown molding unless I buy more from him. This is no longer an option as I have already spent hours making custom crown and getting paint matched for the trim. He said at the end of the call the "we're done" so not sure why he posted this today. We have not received the 5" oak trim board, missing touch-up items, or corrected drawer fronts. I even offered to keep the incorrect drawer fronts if he would refund the cost of my crown and he would not.]

My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

horribel experience. their service is terrible. different departments do not communicate it…read moreseems. i was getting countertops done. one day they came to remove the old counter top, disconnect water etc from dishwasher. next day somone was to come and reconnect. whoever came, did not reconnect properly with dishwasher. called store several times. no response. so i am not then able to use dishwasher. finally got someone to come in. a few days leter, when the different team came to put counter top, there were problems...like the ends of the backsplash not straight etcetera. this team also came much much later. they outsource their work and almost always the people coming to do the work are east europeans...horribly rude etc... you keep leaving messages but they don't get back. WILL NEVER EVER WORK WITH THEM, PAID CLOSE TO 8K TO GET THIS DONE. HORRIBLE CUSTOMER SERVICE. YOU ARE LEFT HANGING ON YOUR OWN. ONE DEPARTMENT DOES NOT KNOW WHAT THE OTHER IS DOING. THE GENERAL MANAGER REMAINS UNAWARE. IN THE KING OF PRUSSIA AREA, MANY CUSTOMERS HAVE SAID THE SAME THING---HORRIBBLE CUSTOMER SERVICE AND NO RESPONSIVENESS. when you are working full time, you do not have the time to chase them. but that is what they end up doing as they do not respond to messages. they do not care about their customers once they get their advance money. see others saying the same thing.

Great experience with Asco! The process was so simple and install took no time at all. Great…read moreprofessional crew.

Knowing nothing about kitchen countertops, I reached out by email with basic questions. I was…read moreadvised to take rough measurements and submit a request for an estimate. Done. No one called me back or communicated with follow up once this was provided. I made a trip to the shop a couple weeks later and met with a young woman who could not have cared less about what we wanted. Still, we picked up some samples and thought maybe we'd move forward. Another visit yielded questions about backsplash and tile (they don't do it), and installation and removal of existing material, which she couldn't answer. I left, thinking she'd get back to me with answers. After two weeks I called someone else (who did an excellent job). It appears to me that the focus is on supplying materials to commercial installers and not dealing with average homeowners.

BUYER BEWARE!!!!…read more Troy was recommended to me by a cabinet company, so I made the trip to Newark to check it out. The $1499 special has very little to choose from, but I managed to find two pieces (read remnants) that would work for me. Template and install time quoted were very quick (should have been a red flag). Then they broke one of the pieces, so I had to go back and pick another. When it came time to install, the guys were very rude, and couldn't install one of the pieces because it needed to be cut and pieced in order to get it in the space. Told me they would be back tomorrow. Well, tomorrow is here, and no installers. They never notified the scheduler that they needed to come back, so I'm pushed back another day. Also, they made a mess in my bathroom, and didn't clean up after themselves. Also, the counter has sand marks in it, so it will now have to be polished where it was glued. I highly recommend that you look elsewhere for your needs, because this place is terrible. Salesperson won't call me back, manager won't call me back. Also, they charge you the credit card fees. Bad business in my opinion, and I've been self employed for almost 40 years.

I purchased two pieces of granite from Troy's in 2012 for a shower stall. The location was clean…read morewith friendly and helpful employees. The prices I needed were cut for me in good time and made available for pickup. I am very happy with the finished product and will return to Troy's in the future. Recently I tried contacting Troy's thru their online link to inquire about new granite pieces for the bathroom. I haven't heard a word back from them yet and it's been a week.

Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

My home contractor from Total Confidence Home Improvement recommended Advanced Granite Solutions…read morewhen I was looking for a vanity countertop for my master bathroom renovation. It was an easy process and I trusted AGS from the start. They have a large showroom of slabs of granite, quartz, etc. Who knew there were so many shades of white? About a week after ordering, Luke made a home visit to measure the vanity, etc. In no time, the countertop was ready to be installed. The work crew arrived and got right to work. I was shocked that they were so fast and efficient. Everyone from the front desk to the installers were professional and kind. I highly recommend AGS.

Really excellent customer service. Beautiful slabs with a great variety to select from. Very…read morepleased with my countertops and backsplash. Responsive and pleasant installers. Don't bother with any other granite companies - these people are the absolute best!

Amazing job and very affordable compared to other companies! In and out quick with high quality workread more

From the owner: Residential & Commercial With over 15 years of experience…read more Serving NJ, NY, PA, DE & MD Sky Marble & Granite specializes in custom fabrication stonework. We utilize top-quality stones such as Granite, Quartz, Quartzite, Marble, and more. We provide custom stone fabrication for Kitchen Countertops, Laundry Room Countertops, Vanity Tops, Shower Benches, Jacuzzi Surrounds, Fireplace Surrounds, Custom Made Table, Bar Tops, Outdoor Kitchens and much more. From selecting the perfect stone to the final installation, our team provides a seamless process that results in a stunning end product.

This is an excellent company with outstanding customer service. They made beautiful countertops for…read moreme, stuck to the schedule quoted, did a great install, took away all the debris and were incredibly pleasant. My kitchen presented some unexpected challenges which they handled yet still stuck with the original price quoted (which was very reasonable).

We have had countertops and shelves made by this shop. Excellent workmanship and service. Highly…read morerecommend for anyone looking for plastic laminate work.