Very happy with my choice of salon. First time I have used Novo and was not disappointed. On…read morearrival I was immediately offered a drink and only had to wait for 5 mins for my stylist to finish up. Paige then took me through a very detailed consultation before I had a wonderful shampoo with massage. Paige then continued to provide a very professional cut keeping me informed throughout and knowing I cannot see without my glasses, ensuring I put them on at intervals to ensure I was happy- which I was and am. Very happy! Finally to the payment and I was very pleasantly surprised that it was a fair price for such a good cut and service. Thanks Novo I'll be back for sure

From the owner: Every team member works to ensure that our clients experience fantastic hairdressing, combined with…read moreexceptional customer service. Using the finest products available, including Kerastase, Davines and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 1000 clients a month. Call us or pop in to see how novo offers something a 'little different' from other salons.

this is a great place to go for a haircut. great staff and a great cut!! everyone really friendly -…read moreits not intimidating like some places. ejoyed the coffee and the chat too!!

Staff so friendly and professional. If you are looking for a haircut blowout or color....this is…read morethe place to come.

Great salon for having your hair done the way YOU want it done and not like the hairdresser wants!…read moreAll the stylists are friendly and while you are having your hair done relax with a cup of tea or coffee and a biscuit. Your treatment will be relaxing and at the end of it you will look and feel fantastic!

Awful! Unskilled! Poor service and waste of money!…read moreDisappointed! Had a Terrible layer cut in this place!

excellent value for money, friendly and helpful staff who cut hair very well, to how you want (even…read morewhen you are indecisive like me!) no appointments needed, so you can be in for a wait sometimes, but they do let you know this on arrival and have a queing system. you do need to wait there to keep your place though but seats are provided for you. a nice environment and good staff, i have never had a bad cut fromt here!

A little while ago I moved from this area and one of my biggest regrets was not being able to visit…read morethis hair saloon anymore, as quite simply it has been the best hairdressers I have every known. Firstly it is a stylish salon but without any of that 'cliqueness' that some salons are so good at. You always get a unrushed consultation to decide what you want, a good haircut with a really nice shampoo. Staff seem genuinely friendly and it is a very comfortable experience. The only downside is the huge amount of money Southend Council charge for carparking. I cant recommend this salon enough.

Delighted to find someone who really understands Curly hair. A curly hair expert right here in SS1…read more I have tried top salons in London paying three figure sums and I can tell you that Lee is the best I have found. Lee takes his time and gets the shape spot on. Usually I have to wait two weeks for my hair to settle in but not with Lee. Indeed Lee was recommended to me by word of mouth when I stopped a lady in Waitrose and asked who cut her amazing hair. On top of this he is a really nice person. Indeed all the people were delightful. Fussing over my baby and being very kind when I needed to stop for 10 mins to change and feed her. The atmosphere is friendly and inclusive. So many salons make me shrink with the b***chy gossip and there was none of that. Cannot recommend this salon enough. The only bad thing I can say is that I wish I had found it sooner.

I went to Taylor's a little while ago with hair that was looking pretty sad…read more Chris took so much time and had endless patience with me, before transforming my hair from lack lustre to amazing! I love my shorter sleek style with a fantastic base colour and gorgeous warm highlights. All of the staff were warm and friendly. Nothing was too much trouble, I won't be going anywhere else now.

Got a deal on groupon for cut and full head colour. Vicky was the lady who did it and I was very…read morepleased with it. Called today to book in again and told that I can have same deal :-) great! I asked for this Friday and was told that Vicky is on holiday. "That's ok" I say "I'll have another stylist" "No you can't" I'm told "it has to be Vicky but she's away, or you'll have to pay full price" Bearing in mind that Vicky is a senior stylist and I wasn't bother about having a beginner or anything in between! New girl on phone was very polite but the receptionist in background sounded so grumpy. I am away on holiday the following week so there was no movement for me, but they were not willing to offer me another stylist as one was on holiday... Wow what great customer service!!!

Feeling stressed? Spotty skin? Need a complete beauty overhaul? This is the place to come!…read more If I walk into Spa Renaissance feeling stressed and ugly, I leave feeling great. They offer all of the treatments you'd expect - waxing, massage, reflexology, skin treatments, pedicures and manicures. The aromatherapy facial is my favourite - halfway through you get a head and shoulder massage - you end up feeling blissful and your skin problems are all sorted. The staff are incredibly friendly and nothing is too much trouble for them. They spend a long time talking to you before the start of each treatment to find out the results you want to see and make sure you're happy with the products they'll use. All of the treatments I've had there have been worth every penny.

I have just seen this review of Urban and can't believe the negative comments that John Kennedy has…read moreposted about this hairdressers! I have been using Urban for years, have never been spoken to in a rude, cocky or arrogant manner and have never ever been kept waiting!! I have also never witnessed any other client being treated in this way either. I have recommended Urban to absolutely loads of people over the years to the point that most of my family and friends now use them! It is always a pleasurable experience and the hairdresser is chatty, witty and always does an excellent job!