My experience of buying monthly pass with this place is really bad. I called them twice to confirm they have monthly pass available, but the first time I tried to drive there to buy the pass, the staff already left early by 1 hour compared to their business hours, which was said to be 7am - 3pm. The guy told me to drive in on the 2nd day after 7am, but when I actually arrived on the next day, he said he was not sure if monthly pass is available again. I was totally pissed off and ended up not buying a pass with them, but they definitely deserve a 1-star review. Stay away from this place if possible; their staff are extremely irresponsive and not doing their jobs. read more

The woman that works here is the rudest person I've ever met. You would think the fact that they charge $340/mo they could afford to hire someone that speaks English... read more

Stuck in the garage as neither machine will accept any of our various credits cards. No one is in the office or answering the phone. We called with one of the machines and were told someone would be there in a minute. Eventually someone comes, tells us the system is down and still charged us full price. So that being said, I'm not likely to come back. read more