Steve was great to work with and really knew his stuff. He helped us with a refinance and was…read morealways happy to explain things clearly and answer our questions (even the silly ones). He was super responsive throughout the whole process, always quick to reply to calls, texts, and emails, even outside normal hours. He kept us updated the entire time, which made the whole experience seamless and far less stressful. I'd definitely recommend Steve to anyone looking for a reliable and easy to deal with broker.

Steve and his team are the leaders in their field. Their knowledge of lender products, support, and…read morealigning a solution to our needs was excellent. Their technology platform and collation of document tools are easy to use and saved a lot of email administration. They are in constant communication throughout the process and always willing to take the time to explain the process.

Marc made the experience of obtaining finance for our new home very easy. He was able to…read morepre-qualify us and tell us how much we could spend up to, obtained the bets interest rates, and presented 3 options in an easy to understand format. He also helped us consolidate our credit card debt and got us out of the credit cycle. On settlement day we received regular communication, and settlement went through on time without any hassles. We recommend Marc as a finance broker, and we will use him again!

I was always intimidated about mortgages, banks and the whole process of buying a house. They did…read moreall of the leg work, explained all of my choices in plain English and got us approved. Always quick responses, knowledgeable and extremely helpful. Highly recommended A+++ Service.

It is great to see the Property Management Team (Patricia, Mercedes & Shannon) from O'Brien's Real…read moreEstate, the Narre Warren office focusing on their professional development and investment knowledge by attending the recent training session I delivered for the 2019 O'Brien's Ignite Conference @ Crown Casino, which focused on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey & Re-imagining the property management industry in 2020 and beyond. As a Property Management Consultant & Trainer, and a landlord myself working alongside many property managers across the country, I know how hard it is to find a property management company & manager that really invests the time to learn what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM for my investment properties I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at O'Brien's Narre Warren taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Directors of the Narre Warren office think it's important for their staff to attend training.

Highly recommend Mortgage Compare Plus. Steve has done my original loan and now the refinancing and…read morewent above and beyond to ensure I received the result I was chasing. The service and communication was brilliant and the entire experience for myself was smooth as they take care of everything.

I unfortunately chose Klemms to sell my business very recently…read more Not a single part of my experience with Klemms was positive, even though they did actually sell my business. Below is a summary of my experience with them: - They failed to prepare anything even vaguely resembling a business profile. A good broker will take the time to prepare a detailed profile of your business. Klemms simply send your prospective purchasers all of your financial data without any supporting information. - They listed my business with drastically inaccurate data. The first THREE prospective purchasers that I met with had the impression that my business was massively profitable. This couldn't have been further from the truth. Imagine sitting down with prospective purchasers and explaining to them that what they had been told was not at all accurate. - They promised to show me the advertisements before publishing them. This never happened obviously. Even the second time when they listed the business with the correct data. But by this point the damage had already been done. We eventually had a buyer make an offer on the business. It was a low ball offer that was well below the asking price. And it was at this point that Klemms seemed to stop trying to sell my business and spent most of their time trying to convince me to take the low ball offer, knowing full well that by accepting the offer I would be putting myself in a very difficult financial position. If I was in a position to take more time with the sale then I absolutely would have waited for another purchaser to come along. Sadly, however, I had to accept the offer given that all the leads had dried up and Klemms had seemingly lost interest in finding new leads. Once we had negotiated the formal offer, Klemms hit me with their big news. Even though they had achieved a sale price substantially below the price that I was seeking, they would be increasing the percentage of their commission. Klemms normally take a commission of 8%, which I personally believe greatly exceeds the value of their "service". But with the lower price achieved for the sale of my business, they wanted to increase their commission to 10%. This is pure insanity. They didn't achieve my asking price, but wanted to take a larger cut for themselves. Naturally, I wrote a letter of complaint. And even though the letter went ignored for weeks on end, they eventually reduced their commission by a small margin. Which was only a small win on my part given that they still made way too much from the sale of my business. A good broker will work closely with the vendor and purchaser during the lead up to settlement to ensure that both parties are aware of everything they need to complete and to make sure settlement proceeds as efficiently and quickly as possible. Klemms don't do this. They provide only the bare minimum of support. - Klemms seemingly started working in favour of the purchaser during settlement. Even though I was paying their commission, they advised me to go against legal advice and proceed with settlement in a manner that worked more in favour of the purchaser than myself. I was utterly stunned at this behaviour, why on earth would a broker that I am paying advise me to do something that places me a significant risk? - I literally did the bulk of the negotiations with the purchaser and legal teams myself. Klemms did virtually nothing throughout settlement. I never expected that I would be in a position where I would have to do these negotiations myself. It left me wondering how Klemms were earning their commission, but we already know that they had no plan to really earn this payment. Klemms haven't done any follow up at all since settlement. Not even to check that the last loose ends that needed to be completed had been finalised. There wasn't a single thank you, not a single question about my experience with them. All that I received was a single text message to say "congratulations". Overall, I strongly recommend you avoid Klemms Business Brokers.

I have recently sold my business in Richmond through Klemms…read moreBusiness Broker. I sold it through Sidney Zhu who I also bought that business through. Sidney achieved the sale in 3 weeks of listing. He has been very professional, proactive and went beyond to achieve what we want. I have no hesitation in recommending Sidney to anyone who are buying or selling their business.

It is great to see the Property Management Team (Ashleigh ) from O'Brien's Real Estate, the Chelsea…read moreoffice focusing on their professional development and investment knowledge by attending the recent training session I delivered for the 2019 O'Brien's Ignite Conference @ Crown Casino, which focused on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey & Re-imagining the property management industry in 2020 and beyond. As a Property Management Consultant & Trainer, and a landlord myself working alongside many property managers across the country, I know how hard it is to find a property management company & manager that really invests the time to learn what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM for my investment properties I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at O'Brien's Chelsea taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Directors of the Chelsea office think it's important for their staff to attend training.

It is great to see the Property Management Team (Salvatore Catalano) from Hocking Stuart Glen…read moreWaverley focusing on their professional development and investment knowledge by attending the recent training session on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey. As a landlord myself working alongside many property managers, I know how hard it is to find a property management company & manager that really spends the time learning what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at Hocking Stuart Glen Waverley taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Glen Waverley office thinks it's important for their staff to attend training

It is great to see the Property Management Team (Damian Gattone) from Hocking Stuart Glen Iris…read morefocusing on their professional development and investment knowledge by attending the recent training session on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey. As a landlord myself working alongside many property managers, I know how hard it is to find a property management company & manager that really spends the time learning what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at Hocking Stuart Glen Iris taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Glen Iris office thinks it's important for their staff to attend training