Dr. Pinello is, hands down, the best family doctor in the area. Professional, funny as heck, and…read morealways treats us like family. Danielle, up front, is always great, and Camille, the woman who holds the entire practice together, is an absolute doll. Side note, and will not deduct a star because of her: The blonde woman in the front (office manager?) is completely and utterly dreadful. I went in and asked her if she could fax some papers over to my insurance for me and this was her response: 'I am NOT the person to be doing this!'. I didn't say anything- didn't have to- because I knew I would be reporting her toxic behavior on Yelp. Fix your act, sunshine, it's not cute.

In my opinion, they are horrible about getting a prescription refilled. My pharmacy tries to get…read morethrough and can't with no response from the office. I have tried numerous times to get through and get sent to a voicemail, and then guess what- no response.

Fast and very helpful No hassle. Just fast friendly service. No appointment. Just showed up and…read morewas seen immediately

Nothing with office selected YELP sort processes don't work! Asked for FEMALE Doc who speaks…read moreENGLISH as a first language ! Poor sort process! No results given!

My longtime primary Dr Lori Williams left in February 2024. I was devastated and they wouldn't tell…read moreme anything. I tried but failed at getting in with another female doctor. Hurray, I found Dr Lori William's in Naples with a google search!

Do not go to this office. The office staff has no idea what they are doing. Trying to get them to…read moreget the codes right for insurance purposes is impossible. Not only do they not know how to do that, they have no idea who is supposed to do that, or how to get the proper person to handle it. My insurance company as well as myself were completely dumb founded by the ineptness of this office. The office manager is not only rude but he has no idea what he is doing either, his last name is the same as the doctor so figure that one. Whatever you do, don't let this place handle something as important as your health

I am 75 years old so needless to say I have had many visits to a Dictors office. My first call to…read morethis office was received by the most friendly caring receptionist named Jason. A complete stranger to the office, I never thought I would be so welcomed. After he made an early appointment, I told him my husband felt the same Ok we take care of him, was his response. The next morning, Gemma, the PA handled our visit in the most professional manner. Gemma covered more than any urgent care center. As a six months to Estero, I have now found my primary care provider. My records are in file and Wendy welcomes us with a smile as she takes our vitals. I definitely give 5 stars to the entire staff.

Saw Dr Victoria Yorke for the first time yesterday. I found her to be professional and warm. She…read morespent about an hour listening to my concerns and responding with a comprehensive treatment plan. I can't say enough good things about this physician.

Top care, terrific personnel, phlebotomy department excellent with super fast chart results.read more

I am extremely disappointed with the care my husband has received at Lee Health Coconut Point. He…read morehas been dealing with severe foot pain for over six weeks, initially treated as gout, and has been given multiple medications with absolutely no improvement. What's most concerning is the complete lack of communication and urgency from this office. We have repeatedly called for updates, and no one returns calls unless we constantly follow up. There has been no proactive outreach from the doctor or staff at any point.My husband had an X-ray done, and we still have not received any guidance on results or next steps. Meanwhile, he is now out of medication and in significant pain, with no support from the provider managing his care. Due to this lack of responsiveness and concern, we are now forced to seek help at urgent care. This level of neglect is unacceptable. Patients deserve timely communication, proper follow-up, and a sense that their condition matters. Unfortunately, that has not been our experience here.