Security ran me off in the middle of the night while sleeping. What the hell kind of truck stop does this? I've spent the night at truck stops all over the US and this is the only one ugly enough to run me off. read more

Got some shawarma, all seemed good until I caught a whiff of the towel - not the scent I expected! The shawarma was tasty and clean, but a pro tip: upgrade the laundry game for those towels. Better hygiene would make this spot top-notch! read more

Pilot Travel Center - Truck Rental Near Me - New Braunfels, Texas

The manager is unprofessional and very close to his employee, they don't schedule enough people for the holidays and they were unorganized. We usually be excited to eat the deli food or a fast food chain they have but the deli had little food and the fast food place was subway had so many people, they didn't have enough employees, people got denied, employees seemed upset and frustrated and the customers just kept rolling in. This place needs help. I even over heard an employee complaining about the manager dating his staff and the staff only gets part time hours. With little pay. Hopefully the pilot can get a grip on their business it seems employees are unhappy read more

When traveling we have almost always found Pilot Travel Centers to be good and dependable places to stop for gas and chain fast food meals; this one was no exception. As is mostly the case with Pilot Travel Centers, this one was generally clean and the employees were polite and helpful. The gas prices at Pilot are competitive so we know we are getting a fair price. Also, most Pilot Travel Centers have one or two fast food chain restaurants attached so you can grab a quick meal. This one had a McDonalds and a Subway restaurant; we went with Subway. In addition to the chain restaurants, Pilot Travel Centers have their own line of snacks, sandwiches, and drinks, both hot and cold. I think Pilot has established a good reputation as represented by this location and that is the main reason we seek them out when we are on a road trip. read more

Pilot Travel Center - Truck Rental Near Me - New Braunfels, Texas

This is a great pit stop on 337 because they have so many snack choices! The employees are also very responsive and will not let a line form, I saw the manager step in to start checking people out just after she was organizing the cinnabon boxes. A culture of multi-tasking is a big plus with the high traffic this place sees. Thank you. The $42 million TXDOT expansion of 337 begins next month so there will no doubt be even more traffic crowding this place. read more

Pilot Travel Center - Truck Rental Near Me - New Braunfels, Texas

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I was just refused service at a gas station because I tried to pay cash. She said they didn't have correct change. It was 20 cents. 20 fucking cents. Seriously. We are letting these people control our lives and tell us how to spend legitimate currency. We are being denied service over real money. Time to wake up people. Stop letting morons ruin us. Our money isn't digital. It's hard core currency. Pilot is a garbage company along with the likes of Walmart. I can't believe I was refused service because I tried to pay cash. read more

These interstate gas stations never disappoint. I make it a point to stop at these gas stations they have the cleanest restrooms. they pretty much everything you need as far as road food, even a fast food restaurant if you want that. I really recommend stopping at these gas stations. read more

Poor facility. Superficially clean. Coffee area smells sour, gnats everywhere. Hot water faucets on coffee urns either don't work, have water buildup on them, or barely let any water out. read more

Nice staff. Filthy ladies' room; overflowing trash bins and feminine hygiene receptacles; feces filled toilet paper smashed into toilet seat cover on wall; didn't shower here yet. Nice adjoining Subways and McDonald's. Some parking spots for CV. No shade. Was 95-105 degrees the whole time I was there. I cringe over public restroom here but would still stopover as needed. read more

What can I say? I LOVE truck stops. As I was doing my Shoehead gypsy thing; criss-crossing the U.S. of A., I really learned to appreciate these Oases of the highways. More than just reflectors, chrome grills, and CB radios for your semi; more than inspirational Christian bookstands, more than fast food joints AND a sit-down Stucky's-type restaurant. Even more than the showers, laundry, and (I'm told) hookers for the lonely traveler. A truck stop is a microcosm of post-WWII Americana. They have just about everything you need there for the journey across the great American highway system, and more. In fact, based on my love of truck stops, and my visit to this particular truck stop, I plan to make a truck stop list. oh yeah. Just watch me. So, as far as truck stops go, this one was clean, fast, and they had exactly what I needed, when I needed it on my return trip from me and Mom's excursion to San Antonio. In this case it was a high -octane coffee, and the Cinnamon Toast Crunch cereal bar. (Yummy!) For good measure, I also got the Cocoa Puffs cereal bar as well. It was just the jolt I needed! Thank you Pilot! I'll be back! read more

I actually really loathe this place. Everytime I've gone I have had issues with the card reader on the pump, and then go inside just to get the feeling I'm interrupting the cashiers social hour and shes doing me a favor taking my gas prepay. One time I actually had to interrupt her talking with another customer, possibly a friend or whatever-but not in line- just to get her to acknowledge I was there. The gas is cheaper- I guess so they don't have to hire quality help. I worked as a gas station attendant, it isn't a hard job, but I don't appreciate being treated like they are doing me a favor TAKING MY MONEY. read more

Shell on 337 paid with card and machine never worked, very frustrating $1.75. If there is an emergency you are out of luck.

Stopped here for a pick me up at their mickey d,'s what a disaster this place is! I used the bathroom while my bf ordered food. Their location makes you drives a mile to get to them. Sketchy location. Bathroom had no soap in dispensers paper towels and toilet paper were wet scattered all over the bathroom just disgusting! Each stall was dirtier than the next one I went to the last stall no toilet seat covers none of the stalls had any...I handled my business as I was finishing I looked to the side and there was a huge smear of poop on the wall. Disgusting pitiful place. After that I got a bag of chips cashier was trying to gain points using her own pilot card too I caught her doing it I corrected her then she didn't give me a bag either and went to talk to a fellow employee. Avoid this mess! read more

Cheapest gas around but they make up for the loss by having high prices on on the snacks and sodas. Consistently a long line and slow cashiers. read more

dis place was nice n well stocked.. da bathrooms were nice n clean.. i had an average xperience here hence da 3stars... i wasnt in here long enuff 2 write any details other than its a nice place 4 a kwik stop. read more