I've been coming here for about 3-4 years. Overall I'm very pleased with my results. Now I only…read morecome back every few months for touch up's. Very sweet staff members who foster such a welcoming and comfortable environment - shout out to Savannah whose thoroughness never disappoints.

Milan services are very unprofessional. They are only professional at the consultation that's 1hr…read morelong. Here is my story. I saw their company Information on google and I called them. I spoke with a staff member about wanting mustache, chin, and neck hair removal like I have done in the past when I lived in California. They asked me questions which included if I had laser hair removal before and I said YES. They did not once ask me how long ago I had my last laser removal in California. I was given an appointment Trent time with their new knowledge that I have had laser before on those same areas. I was to go in for their consultation and get a free laser hair removal. They said my consultation was at 4pm and my FREE laser hair removal at 5pm. I went in April 1, 2024 at 3:50 for my 4pm appt and sat through hell. They made me watch a huge screen with a slide show and videos about laser hair removal like if I was being sold a timeshare! That's great for a new patient but I have had laser hair removal and know how it works. So for an hour I sat through it smiling and looking forward to my hair removal session. The lady selling me the monthly payment program was nice and she also asked if I had laser before and I said YES so w en in the long video she fast forwarded the video and said; "you know how it's done since you have had it before." Not once did she ask when my last session was when I did it in California when I resided there. So after I declined their laser hair removal time share plan and monthly payment options I asked if I could just pay for one time laser when I feel like it on my mustache since I don't have much hair and she said; no. They don't have just one session or three session packages. This is a monthly commitment. So then the timeshare lady proceeds to wrap it up and I ask about my free laser hair removal and she said; WE DON'T DO FREE LASER HAIR REMOVAL ON PREVIOUSLY TREATED SKIN. I was upset and walked out and told them they were scammers and wasted MY PRECIOUS TIME OFF! I drive far for that as well. I walked out disappointed at their lack of professionalism. I could write a list of things they could do to improve their customer service and not waste people's time! Dissatisfied! They scammed my time with false advertisement and appointment scheduled to come in for their hour long presentation!

Kim is FANTASTIC at lashes! I have had my lashes done for years and she is professional and has…read morehigh standards. You will not be disappointed in her work. Schedule your lash fill with Kim (or a full set...) everyone will notice your eyes.

Had my signature facial with Kim and it was 5 stars! Fell asleep within 10 minutes and when I woke…read moreup my skin looked and felt great! I will definitely be back!

Very happy with the results of the anti aging services at Brilliant Bodywork. I highly revoked them…read morefor ask your skincare needs

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

Another 5 star experience at Refined Skin Medi-Spa. Dr. Tuominen removed some sun-spots that…read moredeveloped around my right eye and took off a mole on my neck that came from some weight changes. I had another peel since I was way overdue, and already I am happy with my results. I can now say that I have had awesome experiences at both Refined Skin locations. Very professional, clean and welcoming. I trust this spa. Can't wait to come back for some overdue filler. Thanks to Dr. T. and his staff!

From the owner: At Refined Skin Medi-Spa we take pride in offering a new level of service that starts with how our…read morestaff are selected and how our standards are taught. Our environment allows each of our professionals to cater to our clients, personally assisting them, making the most of their time spent with us, ensuring comfort, convenience, and control.

This was the fastest and easiest way for my husband to get Botox. Our local dermatology office is…read moreusually running behind schedule and he has to wait as long as an hour. He was in and out within 30 minutes, and that included us getting a brief tour of the office to see what else they offered! Alicia did a great job explaining the process and asking him what he was most trying to correct. I would definitely recommend this practice!

If you get Botox the will be super stingy. They want you to do the new stuff. I seen a HUGE…read moredifference in the amount they use. I've had both. Look crazy or look the same. Lose lose.

WORST HAIRCUT EVER!!! Got my hair done here by a newer employee, she did a great job on the color…read more A senior hair sytlist (Wendy) told me, "your hair is thick, you need layers" I told her I don't really want layers and I HATE short layers. She then proceeded to take my stylists scissors and cut off 4 inches from the top layer of my hair, and told the my stylist to "blend". I left leaving almost in tears with this horrible cut, CAUTION IF GOING HERE!! ** They also blocked/deleted my last review I put on here about 2 weeks ago (sketchy)!!!

Best salon in southern Minnesota! Not only do they have profession stylists that are current on all…read morethe leading trends and techniques, but they exclusively use Aveda products. Aveda is an industry leader in sustainable eco-friendly cosmetics and haircare products. What's more, the staff and owner at this salon provide community services including donating their time and materials for several community programs.